Qureos Mentor

JA Resorts & Hotels

Duties and Responsibilities <ul>
<li>Maintain the bar area in a clean, tidy and organized condition at all times in accordance with the Health and Hygiene requirements of JA Resorts &amp; Hotels.</li>
<li>Fully responsible for the bar, whilst on duty.</li>
<li>Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.</li>
<li>Ensure a courteous and efficient service at all times regardless of volume pressure.</li>
<li>Ensure that adequate stocks of beverages are requisitioned for operational needs.</li>
<li>Responsible for controlling and storing of all glassware.</li>
<li>Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage areas.</li>
<li>Perform all assigned duties efficiently; technically correctly, follow LQA, SOP and Company Policy.</li>
<li>Pick up food stores fresh juices, milk and fruits for the garnish,</li>
<li>Gets all the information's sports events timings and channels,</li>
<li>Takes the orders using up selling skills and Serve drinks and food to customers in a friendly and helpful manner. Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products.</li>
</ul>

Bartender

Job Specification: The Spa beautician is accountable for ensuring that all guests receive requested nail treatments, hair treatments, beauty treatments, and service in accordance with The Spa &amp; Salon standards and to ensure that the guest experience exceeds expectations. Duties and Responsibilities: TREATMENTS <ul>
<li>Maintain current licensure in the service area (e.g., massage therapy, nail services, hair treatments, and styling) by taking continuing education if needed and renewing the license before the expiration date.</li>
<li>Monitor and stick to a time schedule to stay on schedule throughout the day.</li>
<li>Confirm the guest's first and last name and type of treatment scheduled prior to beginning treatment.</li>
<li>Escort guests to and from treatment rooms.</li>
<li>Examine guests' skin, hair, or nails to evaluate condition and appearance.</li>
<li>Shampoo, condition, and rinse guests' hair in preparation for hair care services.</li>
<li>Provide hair care services such as cut/design, color, and styling to guests.</li>
<li>Offer guests amenities such as water, juice, or heated neck pillows.</li>
<li>Determine which products or services will improve a guest's appearance or meet his/her needs.</li>
<li>Arrange workstation, treatment room, and/or drapes to ensure guest comfort and safety.</li>
<li>Advise guests on proper skin, hair, or nail care and recommend home care regimens.</li>
<li>Check with guests to ensure continued comfort throughout service (e.g., comfortable temperature, amount of pressure).</li>
<li>Promote and sell spa/salon services.</li>
<li>Demonstrate, promote, and sell spa/salon retail products.</li>
<li>Handle inappropriate guest behavior by stopping service and informing the supervisor/manager.</li>
<li>Determine if the condition of the guest's skin, hair, or nails prevents being able to complete a service and suggest an alternate service if necessary.</li>
</ul> GUEST RELATIONS <ul>
<li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li>
<li>Address guests' service needs in a professional, positive, and timely manner.</li>
<li>Anticipate guests' service needs, including asking questions of guests to better understand their needs watching/listening to guest preferences, and acting on them whenever possible.</li>
<li>Thank guests with genuine appreciation and provide a fond farewell.</li>
<li>Assist other employees to ensure proper coverage and prompt guest service.</li>
<li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</li>
<li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way).</li>
</ul> MAINTAIN SPA/SALON ENVIRONMENT <ul>
<li>Clean, maintain, and sterilize tools (e.g. nail implements, hot stones) and equipment (e.g., wax pots, steamers).</li>
<li>Maintain cleanliness of workstation and/or treatment room throughout shift.</li>
<li>Dispose of trash and dirty linens in the proper area.</li>
<li>Secure supplies and equipment at the end of each shift.</li>
<li>Set up a workstation and/or treatment room with necessary products, equipment, and supplies.</li>
</ul> WORKING WITH OTHERS <ul>
<li>Support all co-workers and treat them with dignity and respect.</li>
<li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li>
<li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li>
<li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
</ul> Experience and Skills: <ul>
<li>Spa and beauty salon treatment certificates.</li>
<li>Minimum of 2 years experience in a similar role, preferred to have experience in 4 or 5-star property.</li>
<li>MS Office, Outlook, Spa booking system</li>
<li>Fluent English.</li>
</ul>

Spa Beautician

Pool technician s job responsibility is to maintain the pools, jacuzzis, water features, streams and domestic potable water tanks to a high standard in order to ensure the quality of the water is safe for human usage and chemically balanced at all times. Qualifications : <ul>
<li>High School or equivalent, Vocational Diploma or certificate</li>
<li>Water and chemical management system certificate</li>
<li>Should have good knowledge in different water chemicals and their usage</li>
<li>
Should be analytic, troubleshooter and problem solver</li>
<li>Minimum five years' experience with 5-star hotels or facilities management company</li>
<li>Basic computer skills.</li>
<li>Basic - English communication skills, written and verbal.</li>
</ul>

Pool Technician

The job holder will be primarily responsible for periodic preventive maintenance schedule for most of the Plant machinery unit responsible for operation, maintenance, troubleshooting, and repair and ensure all operations and maintenance activities are properly recorded and documented. Would be responsible for site progress in all day-to-day activities, ensuring PPM work in accordance with specification &amp; Hotel requirement. Qualifications: An NCVT Diploma / ITI Technical Certificate course in Mechanical from a recognized Board / Institute. Gulf experience in facilities management of high raise Buildings /villa Complexes, Commercial building, Banks, School/ College or Hotels Minimum 6 years at trade level desirable. Good communication skills, self-motivated. Able to detect any impending trouble on plant machinery in operation and take corrective action. Must be able to read and write English, an additional language would be advantageous

Mechanical Technician

This position is responsible for supporting the Kitchen team by performing support duties including kitchen equipment preventive maintenance which include gas line leakage, gas detector, pressure gauge checking and repairing. Ensuring the cleanliness, orderliness of the area of assignments is maintained in accordance with established and approved company standards. Qualifications: <ul>
<li>High School or equivalent, Vocational Diploma or certificate</li>
<li>Electrical/Mechanical / Trade license</li>
<li>HACCP basic</li>
<li>Minimum five years' experience with 5-star hotels/hospital/shopping mall /facility management residential building</li>
<li>Good in English communication (English 1)</li>
</ul>

Kitchen Technician

Job Summary: The role involves supervising Land Sports service activities with a focus on delivering exceptional customer satisfaction. The employee will actively participate in risk management, environmental impact assessment, pollution prevention, and quality enhancement initiatives. Creativity, attention to detail, and the ability to mentor junior team members are essential. Strong communication, collaboration, and stakeholder management skills are required to contribute to continuous improvement and guest satisfaction. Duties &amp; Responsibilities: Assign tasks to junior team members based on their specializations in line with the Entertainment Program. Lead the development of advanced animation assets to support the production s creative vision. Mentor animators in performing complex animation sequences and techniques. Supervise and deliver land sport activities, ensuring the highest level of guest satisfaction at all times. Collaborate with the Entertainment Manager, Supervisor, and Team Leader to maintain a safe environment for guests during entertainment activities. Maintain an inventory of all games and equipment in the work area. Ensure all equipment is properly cleaned and maintained. Report to the Entertainment Manager or supervisors regarding the need for additional or replacement games/equipment. Follow daily and weekly activity schedules as instructed by management. Maintain a clean and organized workspace at all times. Stay fully informed of entertainment programs, facilities, timings, promotions, and pricing. Possess a minimum of 2 years experience in the entertainment industry. Qualifications &amp; Skills: Education: High School diploma or equivalent Vocational diploma or certificate Experience: Minimum 2 years in Leisure, Recreation, or Events Computer Skills: Intermediate proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Language Skills: Advanced English communication skills, both written and verbal <ul>
</ul>

Senior Sports Animator

Job Summary: We are looking for a reliable and detail-oriented Dry Cleaner to join our hotel's laundry team. The ideal candidate will be responsible for dry cleaning and pressing guests' garments, staff uniforms, and hotel linens while ensuring the highest standards of fabric care, hygiene, and presentation are maintained. Key Duties and Responsibilities: <ul>
<li> Operate dry cleaning machines and related equipment in a safe and efficient manner </li>
<li> Inspect garments for stains, damage, and material type before cleaning </li>
<li> Apply appropriate stain removal techniques and cleaning methods based on fabric type </li>
<li> Sort, tag, and log guest items accurately to ensure proper handling and delivery </li>
<li> Press and finish garments using steamers, irons, or pressing machines </li>
<li> Ensure timely return of cleaned items to guests or departments </li>
<li> Maintain cleanliness and organization of the dry cleaning area </li>
<li> Report any equipment malfunctions or safety issues to the supervisor </li>
<li> Adhere to hotel hygiene, health, and safety policies at all times </li>
<li> Provide exceptional service and handle guest items with care and confidentiality. </li>
</ul> <div> Qualifications: <ul>
<li> High school diploma or equivalent preferred </li>
<li> Previous experience in hotel laundry or dry cleaning is an advantage </li>
<li> Knowledge of fabric types, stain treatment, and garment care </li>
<li> Attention to detail and commitment to quality </li>
<li> Ability to work independently and as part of a team </li>
<li> Good organizational and time management skills </li>
<li> Physically fit and able to stand for extended periods </li>
<li> Flexible with working hours, including weekends and holidays </li>
</ul></div>

Dry Cleaner

Join JA Resorts & Hotels and explore 20   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.