Qureos Mentor

Kiara Global Services

Key Responsibilities<ul><li>Monitor all WAN/Internet/third-party links terminating on SD-WAN devices across all bank locations.</li><li>Coordinate with facility teams for initial fault checks (power status, device LEDs, etc.).</li><li>Log calls, follow up, and escalate link failures with telecom service providers (TSPs).</li><li>Liaise with TSP field engineers and facility teams during link restoration, implementation, or office shifts.</li><li>Troubleshoot branch application-access issues.</li><li>Manage TSP SLAs: generate, submit, and reconcile monthly SLA reports.</li><li>Prepare and submit daily/weekly/monthly network health and performance reports.</li><li>Maintain complete inventory of SD-WAN devices, TSP links, IP schema, escalation matrices, and updated WAN diagrams; review at least twice a year.</li></ul>Qualifications &amp; Experience<ul><li>Education: Full-time Graduate degree (B.E./B.Tech/MCA preferred in CS, IT, or Electronics).</li><li>Experience: Minimum 3 years post-qualification, with at least 2 years&rsquo; hands-on in Routing/Switching/SD-WAN within PSU/BFSI/listed companies.</li><li>Certifications: At least one Associate-level Routing/Switching/SD-WAN certification; Versa SD-WAN certification preferred.</li></ul>Skills &amp; Attributes<ul><li>Strong network monitoring and troubleshooting skills.</li><li>Good communication and coordination abilities across multiple teams and vendors.</li></ul>Other Requirements<ul><li>Background Verification (education &amp; employment), and Police Verification Certificate to be submitted within 3 months of joining.</li><li>Willingness to work in rotational O&amp;M shifts and provide on-call support when required.</li></ul>Job Types: Full-time, PermanentPay: &#8377;190,328.13 - &#8377;400,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li><li>Work from home</li></ul>Work Location: In person

Network Engineer – L1 (SD-WAN Operations & Maintenance)

Key Responsibilities<ul><li>Configure and fine-tune SD-WAN policies, AppQoS, encryption methods, NGFW rules, and security features (antivirus, antimalware, IPS/IDS).</li><li>Troubleshoot GRE/IPSec tunnel issues and coordinate with cloud service providers and telecom partners.</li><li>Ensure logs are pushed to the SIEM platform and close incidents raised by the CSOC team.</li><li>Add/remove network switches in monitoring tools; perform periodic patching, hardening, and version upgrades.</li><li>Work with the Bank&rsquo;s network/security teams to resolve application access issues and maintain resource utilization.</li><li>Prepare RCAs, periodic reports, and address audit observations on time.</li><li>Lead preventive health checks, performance tuning, and continual improvements of the SD-WAN solution.</li><li>Assist and mentor L1 engineers; review their daily/weekly/monthly reports before submission.</li><li>Coordinate with OEM Professional Services for escalations and long-pending issues.</li><li>Hardening of SDWAN devices, patching.</li><li>Coordination with OEM PS team for resolving issues &amp; coordinating with OEM as escalation follow-up for long pending calls.</li></ul>Qualifications &amp; Experience<ul><li>Education: Full-time graduate degree (B.E./B.Tech/MCA preferred in CS, Electronics, or IT).</li><li>Experience: Minimum 5 years post-qualification in Routing/Switching/SD-WAN; at least 3 years hands-on in PSU/BFSI/listed companies.</li><li>Certifications: At least one professional SD-WAN certification; Versa SD-WAN certification preferred.</li></ul>Skills &amp; Attributes<ul><li>Strong troubleshooting and coordination skills across multiple teams and vendors.</li><li>Good communication in English and Hindi.</li></ul>Other Requirements<ul><li>Background Verification (education &amp; employment), and Police Verification Certificate (to be submitted within 3 months of joining).</li><li>Must be willing to provide telephonic/on-call support during emergencies.</li></ul>Job Types: Full-time, PermanentPay: &#8377;190,328.13 - &#8377;500,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Network Engineer – L2 (SD-WAN Operations & Maintenance)

Join Kiara Global Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kiara Global Services

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Network Engineer – L1 (SD-WAN Operations & Maintenance)

Network Engineer – L2 (SD-WAN Operations & Maintenance)