Qureos Mentor

Kotak Mahindra Bank

<div>
 
 
 Company Name: -
 
 Kotak Mahindra Bank (It's Direct on roll)
 
 
 
 Profile: -
 
 Virtual Relationship Manager
 
 
 
 Location:
 
 -Hyderabad
 
 
 
 
 
 
 Key responsibilities:
 
 
 
 1.Manage and grow a portfolio of customers through regular virtual interaction on calls.
 
 
 
 
 
 2.Understand customer banking needs and recommend suitable Kotak products such as savings accounts, investments, insurance, loans, and digital solutions.
 
 
 
 
 
 3.Ensure high standards of customer service, relationship deepening, and cross-selling.
 
 
 
 
 
 4.Achieve monthly sales and revenue targets while maintaining compliance and quality parameters.
 
 
 
 
 
 5.Provide quick resolution to customer queries and ensure seamless digital banking experience.
 
 
 
 
 
 6.Work closely with internal teams to ensure smooth customer onboarding and issue resolution.
 
 
 
 
 
 
 How to Apply:
 
 
 
 To schedule an interview, please send your CV via WhatsApp to
 
 HR Sayali: 9158043197
 
 
</div>

Virtual Relationship Manager

<div>
 
 Role:
 
 UX/UI Designer (Mid/Senior/Lead)
 
 
 
 Location:
 
 Mumbai/Bangalore
 
 
 
 Experience:
 
 4+ years
 
 
 
 Platforms:
 
 Mobile and Web
 
 
 
 
 
 
 
 
 
 
 Skills Required:
 
 
 
 
 
 
 Mandatory:
 
 
 User Experience design (UX) and User Interface design (UI).
 
 
 
 
 
 Additional Skills (at least 1):
 
 
 Design-strategy/Business-analysis, UX research, Art/Illustration/Graphic-design, Motion/interaction design, Front-end engineering (HTML/ReactJS/React Native), or UX writing
 
 
 
 
 
 
 More Details:
 
 
 
 
 
 
 The role will involve creating and iterating digital products along with the various product teams. No mundane DTP work. The design team is clearly positioned as the voice of the customers.
 
 
 
 
 
 You need to be experienced in:
 
 
 1) Designing end-to-end projects, both individually and with a team.
 
 
 2) Interacting with real users on a regular basis.
 
 
 3) Creatively presenting your case to stakeholders.
 
 
 4) Making functional and aesthetic design experience.
 
 
 5) Seeing through the pixel-perfect development of your vision.
 
 
 
 
 
 Important notes:
 
 
 1) You will need to have a strong ability to understand complex financial products and simplify them into a user-friendly designs.
 
 
 2) Make sure to include a link to your design portfolio in your uploaded resume.
 
 
 3) Minimum educational qualification: Graduate degree (any stream).
 
 
 4) Selection of shortlisted applicants will be based on assignment tests.
 
</div>

UX/UI Designer (Mid/Senior/Lead)

<div>
 
 
 Company Name:
 
 Kotak Mahindra Bank
 
 
 
 Profile:
 
 Kotak 811 Inbound Officer
 
 (Directly on Kotak Bank&rsquo;s payroll)
 
 
 
 
 Qualification
 
 : Graduate Mandatory
 
 
 Excellent Communication skills in English
 
 
 
 Salary:
 
 Up to 3,59,000 CTC depends on interview
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Handle
 
 inbound calls
 
 from customers related to
 
 Kotak 811 digital savings accounts
 
 </li>
 <li>
 Resolve customer queries related to
 
 mobile app usage, transactions, login, or account issues
 
 </li>
 <li>
 Assist customers with
 
 troubleshooting
 
 and guide them step-by-step
 </li>
 <li>
 Ensure
 
 first-call resolution
 
 and maintain high customer satisfaction levels
 </li>
 <li>
 Escalate critical or unresolved issues to the relevant departments
 </li>
 <li>
 Maintain call logs and update CRM systems diligently
 </li>
 </ol>
 
 7.Meet performance targets like
 
 AHT, quality scores, and customer experience metrics
 
 
 
 
 
 
 
 Huge Incentives and Appraisals.
 
 
 
 
 
 
 
 To schedule your interview, send your CV through WhatsApp (number mentioned below)
 
 
 
 
 HR Sayali :9158043197
 
 
 
 
</div>

Customer Service Representative

Join Kotak Mahindra Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kotak Mahindra Bank

ABOUT_COMPANY

Virtual Relationship Manager

UX/UI Designer (Mid/Senior/Lead)

Customer Service Representative