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MedZed

<div><h1 class="jobSectionHeader"><b>Senior Accountant</b></h1><p><b>
Position Title</b>: Senior Accountant</p><p><b>
Department</b>: Finance</p><p><b>
Reports To</b>: Accounting Manager</p><p><b>
Location</b>: Nashville (hybrid, 2-3 days in office per week) or remote</p><p><b>
Employment Type</b>: Full-time</p><h2 class="jobSectionHeader"><b>
Position Overview</b></h2><p>
The Senior Accountant will play a key role in supporting the day-to-day accounting operations of the company, ensuring accurate recordkeeping, timely financial reporting, and compliance with healthcare industry regulations. This role will work closely with the Accounting Manager and cross-functional teams to assist with month-end close, accounts payable, cash management, and payroll, while contributing to the overall integrity of the company&rsquo;s financial operations.</p><p>
This position represents an opportunity to make a meaningful impact in a growing business with a deep focus on continuous operational improvement. The lean team structure will provide this individual with broad exposure across accounting functions and flexibility to develop their skill set within a dynamic healthcare environment.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><div><ul><li>
Perform day-to-day accounting functions, including general ledger maintenance, accounts payable/receivable processing, cash management, and payroll support.</li><li>
Assist with month-end and year-end closing processes, including journal entries, account reconciliations, and preparation of accurate financial statements in accordance with GAAP.</li><li>
Support the maintenance of internal controls and ensure adherence to company policies and healthcare industry compliance standards.</li><li>
Collaborate with the Accounting Manager to support budgeting, forecasting, and financial analysis aligned with the Company&rsquo;s growth objectives.</li><li>
Partner with accounting team members to share knowledge, support cross-training, and contribute to a culture of continuous improvement and accountability.</li><li>
Assist in coordinating external financial audits and regulatory compliance reviews, providing documentation, and supporting schedules as needed.</li><li>
Prepare and analyze financial reports and schedules to support management decision-making and provide accurate data to the Accounting Manager and leadership team.</li><li>
Identify opportunities to improve accounting workflows and processes, contributing to greater efficiency and accuracy in financial operations.</li><li>
Support communication and coordination with external partners, including auditors, tax consultants, and financial institutions, as directed by the Accounting Manager.</li><li>
Stay informed about healthcare industry trends, regulatory changes, and accounting best practices to support compliance and continuous improvement.</li></ul></div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><ul><li>
Bachelor&rsquo;s degree in accounting, Finance, or related field (CPA or CMA preferred).</li><li>
Minimum of 3-5 years of progressive accounting experience, with at least 1 year in a managerial or supervisory role.</li><li>
Demonstrated experience in accounts payable and cash management; exposure to payroll processing is a plus.</li><li>
Strong knowledge of GAAP, healthcare financial regulations, and compliance requirements.</li><li>
Experience in the healthcare industry, with an understanding of revenue cycle management, reimbursements, and third-party payers (Medicare, Medicaid, private insurers).</li><li>
Proficiency in accounting software (e.g., Sage Intacct, NetSuite, Quick Books) and advanced Excel skills.</li><li>
Exceptional leadership, analytical, and problem-solving abilities.</li><li>
Excellent written and verbal communication skills with the ability to collaborate across departments and present financial insights to executive leadership.</li><li>
Ability to manage multiple priorities in a dynamic environment.</li></ul></div><h2 class="jobSectionHeader"><b>
Work Environment and Benefits</b></h2><div><ul><li>
Comprehensive healthcare benefits package and 401k.</li><li>
Opportunities for professional growth and development.</li><li>
Hybrid work flexibility.</li></ul></div></div>

Senior Accountant -Remote

<div><h1 class="jobSectionHeader"><b>Product Manager</b></h1><p><b>
Position Title</b>: Product Manager</p><p><b>
Department</b>: Information Technology</p><p><b>
Reports To</b>: VP of Product</p><p><b>
Location</b>: Remote &ndash; Continental US</p><p><b>
Employment Type</b>: Full-time</p><p><b>
Travel Requirement</b>: 10-15%</p><h2 class="jobSectionHeader"><b>
About MedZed</b></h2><h2 class="jobSectionHeader"><b>
MedZed is a leader in delivering value-based, technology-enabled social support to high-cost Medicaid members who are unreachable and disconnected from their primary care provider. We combine innovative outreach and care models with technology to find and engage members, connect them to primary care, and improve outcomes. Our intervention yields reduced costs and assists our members in enhancing their quality of life. As we scale, we are seeking an experienced Product Manager to be part of the Technology Team.</b></h2><h2 class="jobSectionHeader"><b>
Position Overview</b></h2><p>
We are looking for a Product Manager who can own features from idea to impact. That means taking something from the roadmap, collaborating with stakeholders to figure out what we are solving for, building the case for why it matters, and then driving it all the way through development to adoption in the field. You will not just ship features. You will make sure they work for the people using them. This means observing users in the field, tracking usage metrics, and keeping an eye towards how the features move the organization towards its goals.</p><p>
This is a hands-on role. You will write user stories, answer developer questions, build training plans, and hop on calls with frustrated users when something does not land right. This role is execution heavy. You&rsquo;ll be the connective tissue between a lot of different people: operations leaders who know what's broken, clinical staff who understand care workflows, field teams who need tools that work in real-world conditions, developers who need clear requirements, and executives who want to see ROI. Your job is to synthesize all of that into solutions that move the needle.</p><p>
The stakes are real here. Our Community Health Navigators are serving Medicaid recipients dealing with complex social needs. When we build the wrong thing, ship it late, or do not train people properly, it directly affects vulnerable populations. You need to care about getting it right, not just getting it done.</p><p></p><div><br>
Key Responsibilities</div><ul><li>
Own 2-4 major features or enhancements at a time, from initial concept through live adoption.</li><li>
Work with operations leaders, clinical staff, and field teams to scope requirements and understand the real problem.</li><li>
Build business cases that connect features to our strategic goals (scale, productivity, quality, visibility)</li><li>
Write clear, detailed user stories that developers can build from</li><li>
Be the point of reference when developers have questions about requirements, edge cases, or &quot;what should happen when...&quot;</li><li>
Design and execute communication plans so users know what is changing and why.</li><li>
Ensure training materials are built, and deployment plans work for field staff with a broad range of user skills and digital literacy.</li><li>
Monitor adoption after launch and iterate based on what is happening in the field.</li><li>
Use data to inform decisions about what to build, how to prioritize, and whether features are working.</li><li>
Partner with our Product Analyst to troubleshoot issues and gather user feedback.</li><li>
Manage relationships with outsourced development teams and hold them accountable to deadlines.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2><p></p><h3 class="jobSectionHeader"><b><br>
 Education &amp; Experience</b></h3><ul><li>
Bachelor's degree required.</li><li>
2-5 years of product management experience (closer to 5 years preferred)</li><li>
Healthcare services experience required, preferably across multiple areas of healthcare (e.g., care delivery, care coordination, population health, patient engagement, Medicaid operations). We connect people to services they need, so we understand various parts of the healthcare ecosystem matters.</li><li>
Experience with design-driven development or user-centered design approaches</li><li>
Salesforce experience strongly preferred.</li><li>
Experience working with outsourced or offshore development teams a plus.</li></ul><h3 class="jobSectionHeader"><b>
Technical Skills</b></h3><ul><li>
Can write user stories that developers do not have to constantly ask questions about</li><li>
Understand how Salesforce works well enough to have informed conversations about what is possible.</li><li>
Comfortable reading technical documentation and translating it for non-technical audiences.</li><li>
Know how to scope work realistically and push back when timelines do not make sense.</li><li>
Can build a plan and keep it updated.</li></ul><h3 class="jobSectionHeader"><b>
Soft Skills &amp; Traits</b></h3><ul><li>
Can tailor communication to your audience. You will collaborate with executives, clinical staff, field teams, and developers. You need to understand how different people receive information best and adjust your approach accordingly.</li><li>
Able to influence without authority across multiple stakeholder groups.</li><li>
Comfortable with ambiguity and figuring things out as you go.</li><li>
Determination to see things through, even when experiencing unexpected issues or roadblocks.</li><li>
High-velocity delivery mindset without sacrificing quality.</li><li>
Extreme empathy for end users who are not tech-savvy and are often overwhelmed.</li><li>
Willing to roll up your sleeves and do tactical work when needed.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Work and the Team</b></h2><p>
You will report to me (VP of Product) and work closely with our operations leaders, clinical leadership, outsourced development teams, and the Product Analyst. We are a small product team responsible for making an enormous impact, which means you will have real ownership and real visibility with executive leadership and the board.</p><p>
We are trying to scale 10x without proportional headcount growth. That means the features you build need to eliminate manual work, improve productivity, and maintain quality at higher volumes. You will need to think about ROI, unit economics, and business outcomes, not just feature delivery. And you must approach each feature with ruthless prioritization to make sure we do the things with the biggest impact on the effort required.</p><p>
This role will grow as the organization grows. Do this well and there is a clear path to Senior PM or Lead PM as we expand.</p><p>
If you like having outcomes end-to-end, being a critical component to change, and building things that matter for underserved populations, let us talk.</p></div><p></p>

Product Manager - Remote

<div><h1 class="jobSectionHeader"><b>Position Title: Director of Strategic Operations</b></h1><p><b>
Department</b>: Operations</p><p><b>
Reports To</b>: COO</p><p><b>
Location</b>: Remote</p><p><b>
Employment Type</b>: Full-time</p><p><b>
Travel Requirement</b>: 10% to 15%</p><h2 class="jobSectionHeader"><b>
About MedZed</b></h2><h2 class="jobSectionHeader"><b>
MedZed is a leader in delivering value-based, technology-enabled social support to a diverse population of high-cost Medicaid members who have been unreachable with telephonic outreach, disconnected from primary care, and using hospital-based services as their primary point of care. We combine field-based outreach with innovative technologies to find and engage these members. We then apply a model of care designed to re-connect them to primary care, address the Health-Related Social Needs (HRSNs) that contribute to their disengagement and present barriers to care, and provide them with the means and knowledge to take more control over their healthcare. Our interventions yield reduced Emergency Department and Inpatient utilization costs for our health plan partners and improved quality of life for their members. We are seeking an accomplished individual to help realize our vision and contribute to long-term value creation.</b></h2><h2 class="jobSectionHeader"><b>
Position Overview</b></h2><p>
Reporting directly to the COO, the Director of Strategic Operations<b> </b>is responsible for driving initiatives that reduce healthcare utilization while enhancing member care and experience. This position will work closely with all of the functional areas in the business to instill operational rigor throughout the operations so that we meet the requirements of our health plan partners. The individual will be responsible for maximizing the bonuses we receive from health plans through relentless drive to improve the way we deliver and report on care.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li><b>
Instill and Drive Member-Centric Workflows:</b><br>
Lead the design and implementation of workflows that prioritize member outcomes through collaboration throughout the organization, informed by a deep understanding of our customer contract requirements. Ensure that strategies align with the organization&rsquo;s member-centered focus, maintaining the highest standards of member care, safety, and satisfaction. Develop measures to ensure compliance outcomes are being met and company maximizes customer bonus opportunities.</li><li><b>
Implementation Project Management:</b><br>
Partner with the CFO, Clinical team and CGO to ensure new initiatives optimize operational efficiency, support financial sustainability, and align with long-term strategic objectives. This includes driving cost savings, enhancing profitability, designing new workflows, and supporting the execution of identified growth opportunities. Collaborate with the business development team to project manage new customer implementations through operating, reporting and technology lens from deal iteration through 90-day post launch. Ensure operations team understands contract terms and measurement criteria.</li><li><b>
Process Optimization:</b><br>
Collaborate with all functional areas to identify inefficiencies, implement streamlined workflows, and drive continuous improvement projects that enhance both operational efficiency and member care. Monitor the outcomes of these initiatives, adjusting as needed to ensure alignment with our values, improve care quality, elevate member experience, and deliver financial results. Focus on refining processes to support long-term organizational objectives and operational goals.</li><li><b>
Training and Support:</b><br>
Collaborate with Learning and Development, Clinical and Quality teams to ensure that company employees effectively adopt new processes, tools, and strategies. Support development and delivery of training programs that equip teams with the knowledge and skills necessary to implement new initiatives. Foster a culture of continuous learning by ensuring that team members have the resources, support, and opportunities for professional growth, empowering them to excel in their roles.</li><li><b>
Enforce Data-Driven Decision-Making:</b><br>
Leverage internal and external data to identify trends, areas for improvement, and opportunities to enhance member care and reduce costs. Require that decisions are based on sound data, ensuring that every strategy is grounded in evidence and operational rigor, and supports organizational goals.</li></ul><div><ul><li><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></li></ul></div><ul><li>
Bachelor&rsquo;s or master&rsquo;s degree in healthcare administration, Public Health, Business Administration, or a related field.</li><li>
5+ years of experience in healthcare management, project management, or a similar role focused on strategic initiatives and cost-reduction in healthcare settings.</li><li>
Proven ability to align strategic efforts with organizational values.</li><li>
Strong analytical and problem-solving skills with the ability to translate data into actionable insights and decisions.</li><li>
Excellent communication, interpersonal, and collaboration skills.</li><li>
A curious nature and relentless drive for excellence</li><li>
Experience with healthcare IT systems, Electronic Health Records (EHR), Project Management Workflow systems, etc.</li></ul><div><ul><li>
Experience with California Medi-Cal health plans and CalAIM Housing requirements</li></ul></div><div></div><div><br>
<ul><li>
Familiarity with Salesforce, housing documentation systems, and health plan portals.</li></ul></div><div></div><div><br>
<ul><li>
Strong data and reporting skills with experience tracking KPIs and performance metrics.</li></ul></div></div>

Director of Strategic Operations - Remote

Join MedZed and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MedZed

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Senior Accountant -Remote

Product Manager - Remote

Director of Strategic Operations - Remote