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Metelegance

Tele Sales, Customer Support with Whats app Marketing &amp; Digital Marketing ExecutiveWe are looking for a smart, confident, well-spoken and highly motivated female Sales, Customer Support &amp; Digital Marketing Executive to join our growing team.This role is ideal for someone who enjoys communicating with customers, understands how to handle sales enquiries professionally, follows up consistently to help close sales, and has basic knowledge of social media, WhatsApp marketing and digital marketing.Key Responsibilities<ul><li>Handle incoming customer calls, WhatsApp messages and sales enquiries.</li><li>Understand customer requirements and recommend suitable products.</li><li>Follow up with potential customers and help convert enquiries into sales.</li><li>Answer customer questions regarding products, pricing, availability, delivery and after-sales support.</li><li>Ensure customers receive quick, professional and friendly responses.</li><li>Plan and execute WhatsApp marketing campaigns, including promotional broadcasts, product launches, offers and customer engagement.</li><li>Manage WhatsApp Business, respond to enquiries promptly and maintain professional customer communication.</li><li>Conduct regular follow-ups with new and existing customers through calls and WhatsApp.</li><li>Maintain an organised database of customer names, contact numbers, enquiries and follow-up status.</li><li>Ensure no customer enquiry is missed by maintaining a proper follow-up and CRM system.</li><li>Assist in preparing quotations and coordinating with the sales team.</li><li>Help manage the company's social media accounts by replying to messages and comments.</li><li>Upload products, offers and promotional content on Instagram, Facebook, TikTok and other platforms.</li><li>Assist with basic digital marketing activities, including creating simple posts, updating product listings and supporting online campaigns.</li><li>Coordinate with the marketing team to improve customer engagement and generate new leads.</li></ul>RequirementsWe are looking for someone who is:<ul><li>Fluent in spoken and written English.</li><li>Arabic speaking is a strong advantage.</li><li>Friendly, professional and confident when speaking with customers.</li><li>Sales-oriented with excellent communication and follow-up skills.</li><li>Organised, proactive and able to multitask.</li><li>Familiar with WhatsApp Business, Microsoft Office and basic computer applications.</li><li>Has basic knowledge of social media platforms such as shopify, Instagram, Facebook and TikTok.</li><li>Basic understanding of digital marketing, Canva, social media marketing and WhatsApp marketing is an advantage.</li><li>Able to maintain accurate customer records and CRM/follow-up systems.</li><li>Previous experience in sales, customer service, telesales, WhatsApp marketing or digital marketing is preferred.</li><li>Currently residing in the UAE.</li><li>Preferably on a husband/spouse visa.</li></ul>Working Hours10:00 AM &ndash; 8 PMSalaryAED 2,000 &ndash; AED 2,500 per month, depending on experience and qualifications.About the RoleWe are looking for someone who takes ownership of customer enquiries from the first conversation through to follow-up and conversion. The ideal candidate should be proactive, organised and customer-focused, while also assisting with WhatsApp marketing, social media management and basic digital marketing activities to help generate new business and strengthen customer relationships.If you enjoy speaking with customers, following up on leads, running WhatsApp marketing campaigns, supporting sales and helping businesses grow through excellent customer service and online engagement, we'd love to hear from you.Pay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Do you speak arabic</li><li>What is your visa status</li><li>Are you fluent in english</li><li>Have you done tele sales before?</li><li>Do you have any knowledge in social media or digital marketing?</li><li>Can you manage whats app marketing ?</li></ul>Work Location: In person

Sales, Customer Support - Whats app & Digital Marketing Executive

Job Title:Accountant &amp; Operations ExecutiveCompany: Metelegance General Trading L.L.C / Rafplay Location: UAE Job Type: Full-TimeAbout the RoleWe are looking for a highly detail-oriented Accountant &amp; Operations Executive to manage daily financial activities while ensuring smooth and error-free operational flow across invoicing, inventory, and payment tracking.This is a critical role that requires accuracy, accountability, and a strong sense of ownership across both accounts and backend operations.Key ResponsibilitiesAccounts &amp; Finance<ul><li>Handle daily invoicing ensuring all invoices are generated accurately and on time</li><li>Maintain accounts using Tally (mandatory)</li><li>Prepare and present accurate monthly financial statements and reports</li><li>Monitor accounts receivable &amp; payable</li><li>Track incoming payments from platforms such as , , payment links, bank transfers, and POS systems</li><li>Ensure no payment is missed, delayed, or unrecorded</li><li>Maintain proper records of cash inflow and outflow</li><li>Follow up on pending and overdue payments</li></ul>Reconciliation &amp; Accuracy Control<ul><li>Perform weekly and monthly reconciliations of:</li><li>Bank statements</li><li>Payment gateways (Tabby, Telr, payment links)</li><li>POS and cash collections</li><li>Identify and report any discrepancies immediately</li><li>Ensure 100% accuracy in financial records with zero tolerance for repeated errors</li></ul>Operations &amp; Documentation<ul><li>Ensure all delivery notes and invoices are properly issued, tracked, and signed</li><li>Maintain accurate documentation and filing systems (physical &amp; digital)</li><li>Ensure real-time updates (no backlog of entries)</li><li>Coordinate with warehouse/logistics for smooth order processing</li></ul>Inventory &amp; Procurement Control<ul><li>Maintain and update stock records in real-time</li><li>Ensure accurate stock tracking between system and warehouse</li><li>Prevent duplicate purchasing by verifying stock before placing orders</li><li>Verify purchase requests based on existing inventory levels</li><li>Maintain minimum stock and reorder levels</li></ul>Daily &amp; Weekly Reporting<ul><li>Maintain a daily closing report, including:</li><li>Total invoicing</li><li>Payments received (by channel)</li><li>Pending collections</li><li>Stock movement summary</li><li>Provide weekly reports to management, covering:</li><li>Sales vs collections</li><li>Outstanding payments</li><li>Stock status</li><li>Operational gaps/issues</li></ul>Process Control &amp; Ownership<ul><li>Ensure zero missed invoices, delivery notes, or financial entries</li><li>Cross-check all transactions for accuracy</li><li>Identify gaps and suggest improvements in systems and workflows</li><li>Take full ownership of accounts and operations without constant follow-up</li></ul>Requirements<ul><li>Proven experience in accounting + operations (e-commerce/retail preferred)</li><li>Strong working knowledge of Tally (mandatory)</li><li>Ability to prepare accurate monthly financial statements</li><li>Strong knowledge of invoicing, stock management, and payment tracking systems</li><li>Experience handling multi-channel payments (Tabby, Telr, payment links, POS)</li><li>Proficient in Excel and accounting systems</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and meet deadlines efficiently</li></ul>Preferred Candidate<ul><li>Experience in UAE market</li><li>Background in retail / e-commerce / trading companies</li><li>Strong coordination skills with warehouse and sales teams</li></ul>What We Offer<ul><li>Growth opportunity in a fast-growing e-commerce &amp; EV business</li><li>Dynamic and supportive work environment</li><li>Opportunity to work across finance + operations (multi-skill role)</li></ul>How to ApplyApply via Indeed or send your CV to: [your email]Important NoteCandidates must be extremely detail-oriented. Any history of missed entries, inaccurate reporting, or poor tracking will not be suitable for this role.This role is critical to the company&rsquo;s daily operations. We are looking for someone who treats this responsibility as their own business.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Accounts & Operations Coordinator (E-commerce & Retail)

Join Metelegance and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Sales, Customer Support - Whats app & Digital Marketing Executive

Accounts & Operations Coordinator (E-commerce & Retail)