Qureos Mentor

Metro Shoes Pakistan

Role OverviewYou will manage the complete order lifecycle, including ERP entries, order processing, and customer communication.This role ensures operational accuracy and smooth execution of ecommerce orders.Key Responsibilities Order Processing &amp; ERP Management (Primary)<ul><li>Process daily Shopify orders</li><li>Create and post Sales Orders in ERP</li><li>Generate Transfer Orders for warehouse/store coordination</li><li>Ensure accuracy in product, pricing, and customer data</li><li>Maintain synchronization between Shopify and ERP systems</li><li>Coordinate with logistics for timely fulfillment</li></ul>Customer Support<ul><li>Handle customer queries via WhatsApp, social media, and calls</li><li>Provide updates on orders, deliveries, and products</li><li>Resolve customer concerns professionally</li></ul>Returns &amp; Issue Handling<ul><li>Process returns, exchanges, and refunds in ERP</li><li>Coordinate reverse logistics with courier partners</li><li>Handle delivery issues and complaints</li></ul>Reporting<ul><li>Track daily orders, cancellations, and returns</li><li>Identify recurring issues (RTOs, fake orders, delays)</li><li>Report operational gaps</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (completed) in Business, Supply Chain, Ecommerce, or a relevant field</li><li>Strong attention to detail and accuracy</li><li>Basic understanding of ERP systems (preferred)</li><li>Good communication skills (Urdu + basic English)</li><li>Ability to manage pressure and multitask</li></ul>Performance Expectations (Read Carefully Before Applying)<ul><li>You must be able to work independently without constant supervision</li><li>You should be comfortable handling work pressure, deadlines, and repetitive tasks</li><li>You are expected to learn quickly and adapt without being told multiple times</li><li>You take ownership of your work&mdash;mistakes should be identified and corrected proactively</li><li>You are execution-focused, not just theory-driven</li></ul>If you are looking for a &ldquo;relaxed learning environment,&rdquo; this role is not for you.Growth Opportunity (Performance-Based Conversion)This internship can lead to a full-time permanent role after 6 months, based strictly on performance.Conversion is not automatic. It depends on:<ul><li>Consistency in task execution and ownership</li><li>Ability to work independently without supervision</li><li>Accuracy and responsibility in assigned work</li><li>Contribution to team performance and problem-solving</li><li>Willingness to learn and improve continuously</li></ul>Pay: Rs20,000.00 - Rs30,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: In person

Ecommerce Operations & Customer Support Intern (ERP + Backend Role)

Role OverviewYou&rsquo;ll be responsible for managing the brand&rsquo;s online presence and store execution, including Shopify updates and social media handling.This role directly impacts how products are presented and how customers perceive the brand.Key Responsibilities Shopify Store Management<ul><li>Product Shoot, Upload and manage products, collections, and variants</li><li>Update homepage banners, landing pages, and collections</li><li>Ensure product pages are optimized (images, descriptions, pricing)</li><li>Maintain store hygiene (out-of-stock, tagging, categorization)</li></ul>Social Media Management<ul><li>Post reels, posts, and stories on Instagram &amp; Facebook</li><li>Write basic captions under provided guidelines</li><li>Coordinate with creative team for content execution</li><li>Maintain posting consistency</li></ul>Basic Marketing Support<ul><li>Assist in Meta Ads campaign setup</li><li>Monitor basic performance metrics (engagement, clicks)</li><li>Identify high-performing content</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (completed) in Marketing, Business, Media, or a relevant field</li><li>Basic understanding of Shopify or ecommerce platforms</li><li>Familiarity with Instagram &amp; Facebook content posting</li><li>Strong visual sense and attention to detail</li><li>Fast learner with execution-focused mindset</li></ul>AI &amp; Tools Requirement<ul><li>Must be comfortable using AI tools such as ChatGPT or similar for daily tasks</li><li>Use AI to:</li><li>Improve speed and efficiency of work</li><li>Generate ideas, captions, or responses</li><li>Assist in problem-solving and research</li><li>Ability to refine AI outputs instead of blindly copying</li><li>Understand that AI is a tool, not a replacement for thinking</li></ul>Performance Expectations (Read Carefully Before Applying)<ul><li>You must be able to work independently without constant supervision</li><li>You should be comfortable handling work pressure, deadlines, and repetitive tasks</li><li>You are expected to learn quickly and adapt without being told multiple times</li><li>You take ownership of your work&mdash;mistakes should be identified and corrected proactively</li><li>You are execution-focused, not just theory-driven</li></ul>If you are looking for a &ldquo;relaxed learning environment,&rdquo; this role is not for you.Job Types: Full-time, Internship, Fresher Contract length: 12 monthsPay: Rs25,000.00 - Rs30,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Digital Marketing & E-Commerce Operations Intern (Growth Role)

Join Metro Shoes Pakistan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Metro Shoes Pakistan

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Ecommerce Operations & Customer Support Intern (ERP + Backend Role)

Digital Marketing & E-Commerce Operations Intern (Growth Role)