Urwah Admin

MTBC CareCloud

Job Summary:CareCloud is seeking a Red Team Engineer who will be responsible for proactively identifying and exploiting security vulnerabilities across the organization&rsquo;s networks, applications, and infrastructure. This role simulates real-world cyberattack scenarios to assess the effectiveness of existing security controls and enhance the organization&rsquo;s overall security posture and resilience against emerging threats.Key Responsibilities:<ul><li>Conduct advanced penetration testing on networks, applications, APIs, and cloud environments</li><li>Perform red teaming exercises simulating real-world cyberattacks and adversary behaviors</li><li>Identify, exploit, and validate vulnerabilities in internal and external systems</li><li>Develop and execute attack scenarios to evaluate detection and response capabilities</li><li>Bypass security controls such as EDR, SIEM, WAF, and IAM systems</li><li>Research and test latest vulnerabilities (CVE-based threats) relevant to the organization</li><li>Perform post-exploitation activities including privilege escalation, lateral movement, and persistence</li><li>Conduct social engineering assessments (phishing, vishing, etc.) where permitted</li><li>Collaborate with Blue Team / SOC to improve threat detection and incident response</li><li>Prepare detailed technical reports outlining findings, risk impact, and remediation recommendations</li><li>Develop custom scripts, payloads, and tools for offensive security testing</li><li>Continuously assess and improve the organization&rsquo;s security posture</li><li>Stay updated with emerging threats, tools, and adversary tactics (TTPs)</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, or related field</li><li>Minimum 3 years of hands-on experience in penetration testing or red team operations</li><li>Strong knowledge of Windows, Linux, Active Directory, cloud environments, and enterprise networks.</li><li>Experience with attack frameworks and adversary emulation.</li></ul>Preferred Qualifications<ul><li>OSEP</li><li>OSCP</li><li>CRTO</li><li>GXPN</li></ul>Skills Required<ul><li>Strong understanding of network protocols and operating systems (Windows/Linux)</li><li>Experience with cloud platforms such as Azure and AWS</li><li>Proficiency in security testing tools (e.g., Metasploit, Burp Suite, Cobalt Strike, Nmap, BloodHound)</li><li>Knowledge of MITRE ATT&amp;CK framework and adversary simulation techniques</li><li>Experience in web application and API security (OWASP Top 10)</li><li>Understanding of Active Directory attacks and post-exploitation techniques</li><li>Familiarity with endpoint security controls and evasion techniques</li><li>Proficiency in scripting/programming (Python, PowerShell, Bash)</li></ul>Application Question(s):<ul><li>Willing to relocate to Bagh AJK?</li><li>What is your current salary? (IN PKR)</li></ul>* What is your expected salary? (IN PKR)<ul><li>How early you can join us? (IN DAYS)</li><li>Are you willing to work in Rotational Shift?</li></ul>Work Location: In person

Red Team Engineer

Job SummaryCareCloud is seeking an experienced IR / Tier 3 Lead to serve as the senior incident responder responsible for managing and leading major cybersecurity incidents across the organization. The ideal candidate will possess strong expertise in incident response, digital forensics, threat analysis, and cyber crisis management. This role will lead investigations, coordinate recovery efforts, and provide technical guidance to security operations teams while continuously improving the organization's incident response capabilities.Key Responsibilities<ul><li>Lead and manage high-severity cybersecurity incident investigations from identification through recovery.</li><li>Coordinate containment, eradication, and remediation activities with internal and external stakeholders.</li><li>Conduct digital forensic investigations on systems, endpoints, servers, and cloud environments.</li><li>Perform malware analysis and determine attack vectors, indicators of compromise, and root causes.</li><li>Develop detailed incident reports, executive summaries, and lessons learned documentation.</li><li>Collaborate with Security Operations Center (SOC), IT, Infrastructure, Compliance, and Engineering teams during incident response activities.</li><li>Enhance incident response playbooks, processes, and procedures to improve organizational readiness.</li><li>Support threat hunting activities and proactively identify potential security threats.</li><li>Provide technical mentorship and guidance to SOC analysts and junior incident responders.</li><li>Assist in security monitoring, detection engineering, and response automation initiatives.</li><li>Participate in cyber crisis simulations, tabletop exercises, and readiness assessments.</li><li>Ensure compliance with security policies, regulatory requirements, and industry best practices.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Computer Science, Information Security, Cybersecurity, or a related field.</li><li>Minimum 5 years of hands-on experience in cybersecurity incident response and digital forensics.</li><li>Strong knowledge of incident response frameworks and methodologies.</li><li>Experience with forensic investigation tools, endpoint analysis, and log analysis platforms.</li><li>Hands-on experience conducting malware investigations and threat analysis.</li><li>Knowledge of operating systems, networking, cloud technologies, and security controls.</li><li>Experience working with SIEM, EDR, IDS/IPS, and threat intelligence platforms.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent communication and documentation abilities.</li></ul>Preferred Qualifications<ul><li>GCFA (GIAC Certified Forensic Analyst)</li><li>GCIH (GIAC Certified Incident Handler)</li><li>GCFE, GNFA, CISSP, or equivalent cybersecurity certifications</li><li>Experience with cloud security incident response in AWS, Azure, or Google Cloud environments.</li><li>Knowledge of MITRE ATT&amp;CK framework and cyber threat intelligence practices.</li></ul>Skills Required<ul><li>Incident Response</li><li>Digital Forensics</li><li>Malware Analysis</li><li>Threat Hunting</li><li>Security Monitoring</li><li>SIEM Platforms</li><li>Endpoint Detection and Response (EDR)</li><li>Threat Intelligence</li><li>Network Security</li><li>Root Cause Analysis</li><li>Security Operations</li><li>Report Writing and Documentation</li><li>Leadership and Team Mentoring</li></ul>Experience5+ years of experience in Cybersecurity Incident Response, Digital Forensics, Security Operations, or related security disciplines.Application Question(s):<ul><li>Are you willing to move to Bagh?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>How early you can join us?</li></ul>Work Location: In person

IR / Tier 3 Lead

Job PurposeThe Client Service Executive is responsible for managing client-related operational processes, ensuring accurate and timely verification of information, and maintaining effective communication with external stakeholders. The role involves handling inbound and outbound interactions, coordinating with third parties, maintaining documentation, and delivering high-quality service while adhering to organizational policies, compliance requirements, and information security standards.Key Responsibilities<ul><li>Handle inbound and outbound calls and communications with external stakeholders, clients, and service providers.</li><li>Verify and validate information as per client and organizational requirements.</li><li>Communicate professionally to resolve queries, obtain required information, and ensure timely processing of requests.</li><li>Coordinate with relevant parties while maintaining strict confidentiality and compliance with data protection policies.</li><li>Manage assigned workloads, call queues, and operational tasks efficiently to meet service-level expectations.</li><li>Maintain accurate records of all communications, transactions, and updates in designated systems.</li><li>Provide daily progress updates and task completion reports to the Team Leader/Supervisor.</li><li>Deliver high-quality customer service and ensure a positive experience for clients and stakeholders.</li><li>Ensure compliance with organizational procedures, quality standards, and regulatory requirements.</li><li>Safeguard company and client information from unauthorized access, disclosure, or misuse.</li><li>Identify and escalate issues requiring management attention in a timely manner.</li><li>Perform additional operational and administrative tasks as assigned by management.</li></ul>Required Qualifications<ul><li>Bachelor's degree preferred.</li><li>Prior experience in customer service, client support, healthcare operations, insurance verification, or a related field is an advantage but not mandatory.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-management abilities.</li><li>Customer-focused approach with strong service orientation.</li><li>Good listening, comprehension, and problem-solving skills.</li><li>Ability to handle inbound and outbound communications professionally and effectively.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy in documentation and data entry.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications and operational systems.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li></ul>Key Performance Indicators (KPIs)<ul><li>Service quality and accuracy.</li><li>Productivity and turnaround time.</li><li>Documentation accuracy.</li><li>Client satisfaction levels.</li><li>Compliance with organizational policies and procedures.</li><li>Attendance, punctuality, and adherence to schedules.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Client Service Executive

Job Summary:We are looking for a detail-oriented and motivated Medical Coder to join MTBC | CareCloud&rsquo;s medical coding team at our Rawalpindi office. The ideal candidate will have 6 months to 1 year of experience in medical coding or a relevant healthcare background. This role involves reviewing clinical documentation, assigning accurate medical codes, and supporting revenue cycle operations while ensuring compliance with industry standards.Key Responsibilities:<ul><li>Review and interpret medical records, including diagnoses, procedures, and clinical documentation.</li><li>Assign accurate ICD, CPT, and HCPCS codes in compliance with coding guidelines.</li><li>Ensure proper sequencing of codes to support correct billing and reimbursement.</li><li>Verify medical documentation for completeness, accuracy, and physician authentication.</li><li>Communicate with healthcare providers to clarify incomplete or unclear information.</li><li>Maintain detailed records of coded data and ensure proper documentation.</li><li>Assist in identifying and correcting coding errors or discrepancies.</li><li>Stay updated with changes in coding standards, regulations, and healthcare guidelines.</li><li>Support audits and compliance checks as required.</li><li>Adhere to company policies regarding data privacy, security, and confidentiality (HIPAA compliance).</li></ul>Experience:<ul><li>6 months to 1 year of experience in medical coding, medical billing, or a related healthcare role.</li><li>Fresh candidates with strong medical knowledge may also be considered.</li></ul>Skills:<ul><li>Strong understanding of medical terminology, anatomy, and physiology.</li><li>Familiarity with ICD-10, CPT, and HCPCS coding systems.</li><li>Attention to detail and high level of accuracy.</li><li>Analytical thinking to interpret complex medical records.</li><li>Basic knowledge of healthcare compliance standards (HIPAA).</li><li>Good communication skills for provider interaction and clarification.</li><li>Ability to manage workload and meet deadlines in a fast-paced environment.</li><li>Team player with a willingness to learn and grow.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in DPT, Pharm-D, MBBS, or Eastern Medicine (BEMS/BHMS).</li><li>Relevant certifications such as CPC, CCS, or equivalent (preferred but not mandatory).</li><li>Willingness to work in rotating shifts (day/night).</li><li>Must be available to work on-site at the Rawalpindi office.</li><li>Strong ethical standards and commitment to data confidentiality.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Medical Coder

Join MTBC CareCloud and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MTBC CareCloud

About Company

Red Team Engineer

IR / Tier 3 Lead

Client Service Executive

Medical Coder