Qureos Mentor

MultiBank Group

<div>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. 
 
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
MultiBank Group is seeking a highly analytical and detail-oriented Product Analyst to join our growing team in Dubai. This role sits at the intersection of product, data, and business strategy, playing a critical part in shaping data-driven decision-making across our digital platforms.
As a Product Analyst, you will partner closely with Product Managers, Engineers, and Business stakeholders to uncover insights, optimize user experiences, and drive measurable improvements in product performance. You will leverage data to tell compelling stories, identify opportunities for growth, and influence product direction in a fast-paced, high-impact environment.
Key Responsibilities<ul><li>
Analyze user behavior, conversion funnels, and product performance metrics to identify trends, opportunities, and areas for optimization.</li><li>
Develop, maintain, and enhance dashboards, reports, and KPIs to track product health and performance.</li><li>
Define, monitor, and analyze key user lifecycle metrics such as activation, retention, engagement, and churn.</li><li>
Design, execute, and evaluate A/B tests and experimentation frameworks to drive continuous product improvement.</li><li>
Conduct cohort analysis and deep-dive investigations to understand user segments and behavioral patterns.</li><li>
Collaborate with Product Managers to define success metrics, hypotheses, and data-driven product roadmaps.</li><li>
Translate complex business problems into structured analytical approaches and actionable insights.</li><li>
Partner with Engineering and Data teams to ensure accurate data tracking, instrumentation, and data integrity.</li><li>
Proactively monitor key metrics, identifying anomalies, risks, and growth opportunities early.</li><li>
Work within fast-paced, cross-functional teams to support rapid iteration and product scaling.</li></ul>
Role Requirements<ul><li>
2&ndash;3 years of hands-on experience in analytics, ideally within product or digital environments.</li><li>
Strong proficiency in SQL (mandatory) with the ability to query and manipulate large datasets.</li><li>
Experience with analytical tools such as Excel, Python, or R.</li><li>
Familiarity with product analytics platforms (e.g., Amplitude, Google Analytics, Mixpanel).</li><li>
Strong analytical thinking and problem-solving skills with attention to detail.</li><li>
Ability to translate data into meaningful insights and communicate them effectively.</li></ul><ul><li>
Contribute insights relevant to fintech/trading environments, including user behavior in high-frequency or transactional platforms.</li><li>
Communicate insights and strategic recommendations clearly to both technical and non-technical stakeholders.</li></ul>
Why Join Us?<ul><li>
Work with an industry-leading global financial institution.</li><li>
Competitive salary and comprehensive employee benefits.</li><li>
Opportunities for professional growth and career advancement.</li><li>
Collaborative, inclusive, and dynamic work environment.</li><li>
Commitment to innovation and professional excellence. 
 
</li></ul>Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
Positions available across our 25+ global offices &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. Learn more: www.multibankgroup.com
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</div>

Product Analyst

<div>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking a Data Analyst to join our quantitative dealing team and support the reliability and accuracy of business-critical trading data reporting. In this role, you will focus on monitoring, validating, and reconciling analytical outputs, ensuring consistency across datasets and timely resolution of discrepancies raised by stakeholders.
You will work closely with Quantitative Analysts and multiple internal teams, playing a key role in the quantitative dealing team&rsquo;s daily operations while gaining hands-on exposure to production data, reporting pipelines, and analytical processes. Beyond maintaining reporting outputs, you will work on validating trading and risk metrics, investigating discrepancies, and supporting the continuous improvement of analytical frameworks used in daily decision-making. This role offers involvement with real trading data, critical risk management processes, and modern data infrastructure, making it an excellent opportunity for an early-career professional or recent graduate looking to grow within a quantitative dealing environment.
Key Responsibilities<ul><li>
Monitor and validate daily and periodic reports to ensure accuracy, consistency, and alignment with agreed definitions and benchmarks.</li><li>
Perform first-level reconciliation and discrepancy analysis across multiple data sources, identifying root causes and documenting findings.</li><li>
Support reporting processes by maintaining datasets, applying changes to filters or parameters, and validating changes prior to release.</li><li>
Contribute to the quality and reliability of data inputs used in risk management and hedging decisions.</li><li>
Use Excel, SQL, and Python to extract, compare, and analyze structured datasets for reporting and reconciliation purposes.</li><li>
Support backtesting and critical verification of existing risk management and dealing algorithms, helping assess their behavior under different scenarios and historical conditions.</li><li>
Assist in documenting reporting logic, data assumptions, and procedural changes to improve transparency and reduce future discrepancies.</li><li>
Collaborate with Quantitative Analysts, dealers, and other stakeholders to support smooth daily operations and data-driven decision-making.</li><li>
Gain exposure to sophisticated cloud-based data and analytics services, contributing to the evolution of scalable and automated workflows.</li></ul>
Qualifications &amp; Skills<ul><li>
Strong attention to detail and a methodical approach to working with data, particularly in accuracy-critical environments.</li><li>
Basic working knowledge of Python for data analysis and manipulation.</li><li>
Basic to intermediate SQL skills for querying and validating structured datasets.</li><li>
High proficiency in Excel, including data reconciliation, formulas, and structured analysis.</li><li>
Ability to work with multiple data sources and identify inconsistencies or anomalies.</li><li>
Strong motivation to learn, take ownership of tasks, and grow technical skills through hands-on experience.</li><li>
Good communication skills and the ability to clearly document findings and explain to technical and non-technical stakeholders.</li><li>
Degree in a quantitative field such as Data Science, Statistics, Economics, Finance, or a related discipline is preferred.</li><li>
A genuine interest in trading and financial markets is desirable.</li></ul>
Why Join Us?<ul><li>
Work with an industry-leading global financial institution.</li><li>
Competitive salary and comprehensive employee benefits.</li><li>
Opportunities for professional growth and career advancement.</li><li>
Collaborative, inclusive, and dynamic work environment.</li><li>
Commitment to innovation and professional excellence.</li></ul>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
Positions available across our 25+ global offices &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. Learn more: www.multibankgroup.com
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</div>

Data Analyst

<div>
 
 Welcome to
 
 MultiBank Group
 
 , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, deep liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
 
 
 Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering clients to achieve their financial goals.
 
 
 
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 
 As an IT Support member at Multibank Group, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical assistance to employees. You will be responsible for resolving hardware and software issues, maintaining IT infrastructure, and supporting users with various IT-related tasks.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Serve as the 1st and 2nd line of technical support, assisting local and global end-users with hardware, software and network-related issues.
 </li>
 <li>
 Install, configure, and troubleshoot computers, peripherals, printers, and other IT equipment.
 </li>
 <li>
 Set up and configure new IT equipment for employees and assist with user onboarding and offboarding.
 </li>
 <li>
 Capable of managing Office 365 user accounts, including creating or disabling users, configuring distribution lists, shared mailboxes, and security groups if necessary.
 </li>
 <li>
 Handle daily IT support tickets through JIRA ITSM, ensuring timely, accurate, and professional resolutions.
 </li>
 <li>
 Troubleshoot basic network problems, including TCP/IP configuration, DNS/DHCP issues, connectivity failures, VLAN access, and Wi-Fi problems.
 </li>
 <li>
 Support Entra ID and Intune tasks, including user enrollments and access adjustments.
 </li>
 <li>
 Participate in IT projects, including device enrollments, system upgrades, and network enhancements.
 </li>
 <li>
 Maintain and update IT inventory in collaboration with the Admin department.
 </li>
 <li>
 Prepare purchase request forms for all technical equipment and software acquisitions.
 </li>
 <li>
 Provide guidance to users on IT best practices, tools, and security awareness.
 </li>
 <li>
 Collaborate with the IT team to implement, follow, and improve IT policies and procedures.
 </li>
 <li>
 
 Participate in scheduled on-call rotations for a few weeks per year to support after-hours incidents and critical issues.
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in information technology, Computer Science or related field
 </li>
 <li>
 5+ years in Support Engineering within a corporate environment.
 </li>
 <li>
 Proven experience in technical support roles, covering both L1 and L2 support responsibilities.
 </li>
 <li>
 Understanding networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and basic switching concepts.
 </li>
 <li>
 Strong knowledge of Microsoft Windows, Mac OS, Office 365, Active Directory/Entra ID, and basic networking principles.
 </li>
 <li>
 Experience using IT ticketing systems and familiarity with ITIL workflows.
 </li>
 <li>
 Awareness of cybersecurity best practices and secure user management.
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to support users at all levels.
 </li>
 <li>
 Strong problem-solving skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.
 </li>
 <li>
 Ability to work both independently and as part of a team, providing reliable and high-quality support.
 </li>
 </ul>
 
 
 
 
 
 Additional Skills (Preferred):
 
 
 
 
 
 <ul>
 <li>
 Ability to follow structured workflows and SLAs within ITSM environments.
 </li>
 <li>
 Experience with ITIL practices and incident management
 </li>
 <li>
 Experience utilizing Jira or other ITSM ticketing systems
 </li>
 <li>
 Experience using remote access tools
 </li>
 <li>
 Understanding of patch management
 </li>
 <li>
 Familiarity with backup/restore tools
 </li>
 <li>
 Knowledge of API integrations, SSO, automation workflows, and SaaS management
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 
 &bull; Work with one of the world&rsquo;s leading financial derivatives institutions.
 
 
 
 
 &bull; Competitive salary plus performance-based incentives.
 
 
 
 
 &bull; Access to a dynamic, international, and fast-growing environment.
 
 
 
 
 &bull; Strong opportunities for career progression within a global financial group.
 
 
 
 
 &bull; Be part of a business committed to innovation, excellence, and long-term growth.
 
 
 
 
 
 
 
 Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance
 
 
</div>

Senior IT Support Engineer

<div>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US $35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking an experienced AI Data Engineer to design, develop, and deploy innovative data and machine learning solutions that drive customer engagement, retention, and lifetime value (LTV). This role will focus on building scalable data pipelines, predictive models, and GenAI-powered applications that enable more personalised trading experiences and support data-driven decision-making across the business.
Key Responsibilities<ul><li>
Collaborate with the wider marketing department to build meaningful datasets and a centralised data warehouse that will be used for reporting across numerous teams, focused on customer retention and LTV.</li><li>
Develop and own machine learning solutions that specialise in customer personalisation to increase engagement and coordinate with marketing teams towards their strategy and execution across multiple channels, especially around predictive modelling, churn prediction and customer segmentation.</li><li>
Explore the capabilities of Gen AI to develop new apps for our traders that make trading easier and more personalised based on their preferences.</li><li>
Maintain a commercial acumen and find opportunities where technology can be used to increase customer engagement or automate internal tasks.</li></ul>
Qualifications &amp; Requirements<ul><li>
Strong expertise in SQL, comfortable with raw data and multiple high-volume datasets such as customer journey, marketing performance or product behaviour.</li><li>
Comfortable creating pipelines and automations with Python to connect multiple endpoints and APIs such as first party databases, marketing platforms or other data collection platforms.</li><li>
Expertise in using Python todeploy machine learning solutions end to end, especially around predictive modelling and customer segmentation.</li><li>
Previous experience in finding customer insights through data analysis, communicating it to different stakeholders and strategizing on how to increase customer engagement and LTV.</li><li>
Capable of creating applications using LLMs that summarise high volumes of data and knowledge of the latest Gen AI use cases.</li><li>
Previous exposure to ETL tools (e.g., dbt, AWS Glue) and cloud environments (preferably AWS, SageMaker).</li><li>
Strong communication skills with the ability to present complex data insights to non-technical stakeholders and support business strategy.</li></ul>
Why Join Us?<ul><li>
Work with an industry-leading global financial institution.</li><li>
Competitive salary and comprehensive employee benefits.</li><li>
Opportunities for professional growth and career advancement.</li><li>
Collaborative, inclusive, and dynamic work environment.</li><li>
Commitment to innovation and professional excellence.</li></ul>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
Positions available across our 25+ global offices &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. Learn more: www.multibankgroup.com
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</div>

AI Data Engineer

Join MultiBank Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MultiBank Group

About Company

Product Analyst

Data Analyst

Senior IT Support Engineer

AI Data Engineer