Qureos Mentor

OceanAir

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 Job Summary:
 
 
 
 
 
 
 
 The Hotels E-commerce &amp; Reservations Executive is responsible for managing online bookings and converting inquiries into confirmed reservations. The role requires a highly detail-oriented and sales-driven individual who can effectively communicate with guests, present offers, and maximize booking conversions across OTA platforms and direct channels.
 
 
 
 
 
 
 
 Job Duties &amp; Responsibilities:
 
 
 
 
 
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 Handle all incoming booking inquiries (OTAs, website, WhatsApp, email)
 
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 Actively convert inquiries into confirmed bookings through effective communication and follow-up
 
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 Present packages, upsell experiences, and tailor offers based on guest needs
 
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 Build trust with customers and convince them to finalize bookings
 
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 Maintain fast response time and high-quality communication standards
 
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 Manage listings and reservations on platforms such as Booking.com, Expedia, and Agoda
 
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 Ensure availability, rates, and content are always accurate
 
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 Respond to OTA messages and inquiries promptly
 
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 Monitor booking trends and adjust offers when needed
 
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 Provide clear, detailed, and attractive explanations of the experience
 
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 Handle objections and questions professionally to close sales
 
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 Follow up with potential guests to increase conversion rate
 
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 Manage guest expectations before arrival to ensure smooth operations
 
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 Work closely with operations and reservations teams to ensure booking accuracy
 
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 Communicate special requests, VIP bookings, and guest preferences
 
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 Ensure all booking details are correctly recorded and shared
 
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 Track conversion rates from inquiries to bookings
 
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 Monitor daily bookings and revenue performance
 
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 Provide feedback on customer preferences, objections, and trends
 
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 Job Qualifications:
 
 
 
 
 
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 2&ndash;4 years experience in hotel reservations, OTA handling, or sales
 
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 Strong experience with Booking.com and Expedia
 
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 Excellent communication and sales/convincing skills
 
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 Highly detail-oriented with strong follow-up skills
 
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 Experience handling customer inquiries via WhatsApp, email, or call
 
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 Very Good English (spoken &amp; written)
 
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 Sales mindset &amp; closing ability
 
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 Customer engagement &amp; persuasion
 
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 Fast response &amp; multitasking
 
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 Problem-solving
 
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</div>

Hotels E- Commerce Executive

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 Job Purpose:
 
 
 
 
 
 
 To provide high-level administrative, operational, and organizational support to the CEO while managing the smooth day-to-day operations of the office. The role requires exceptional coordination skills, discretion, and the ability to handle confidential information efficiently.
 
 
 
 
 
 
 Job Duties &amp; Responsibilities:
 
 
 
 
 
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 Act as the primary point of contact between the CEO and internal/external stakeholders.
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 Manage the CEO&rsquo;s calendar, appointments, travel arrangements, and meetings.
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 Prepare and edit correspondence, reports, presentations, and other documents on behalf of the CEO.
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 Assist in prioritizing tasks, managing deadlines, and following up on pending matters.
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 Attend meetings, take minutes, and ensure timely follow-up on action items.
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 Maintain confidentiality and handle sensitive information with the utmost discretion.
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 Oversee general office operations, ensuring a professional, organized, and efficient work environment.
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 Manage office supplies, vendors, service providers, and facility maintenance.
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 Supervise administrative staff and ensure alignment with company standards.
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 Support HR functions such as onboarding, attendance tracking, and internal communication.
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 Implement and maintain office policies and procedures.
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 Coordinate internal events, team meetings, and company communications.
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 Draft and review professional correspondence and announcements.
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 Facilitate communication between departments and the CEO&rsquo;s office.
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 Liaise with external partners, clients, and government or business contacts when needed.
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 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 
 
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 Bachelor&rsquo;s degree in Business Administration, Management, or a related field.
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 3&ndash;4 years of relevant experience, preferably supporting senior executives or managing office operations.
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 Strong organizational and multitasking abilities.
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 Excellent written and verbal communication skills.
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 Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
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 Professional demeanor, proactive attitude, and high attention to detail.
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 Ability to work under pressure and handle confidential matters discreetly
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</div>

Executive Assistant to Chief Executive Officer

Join OceanAir and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OceanAir

About Company

Hotels E- Commerce Executive

Executive Assistant to Chief Executive Officer