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Ocudi Shipping

We are seeking a Customer Service Specialist with 2&ndash;3 years of experience in freight forwarding to manage international and local customer accounts for import and export shipments. The role requires strong customer-handling expertise, end-to-end shipment coordination, and in-depth knowledge of shipping processes. Experience in handling pharmaceutical shipments will be considered a strong advantage.Key Responsibilities:<ul><li>-Act as the primary point of contact for customers, catering to their specific shipping needs and service expectations</li><li>-Handle international and local customers for import and export shipments</li><li>-Manage end-to-end shipment coordination and follow-ups</li><li>-Send arrival notices, shipment updates, and proactive status communications to customers</li><li>-Prepare and share customized shipment updates, notifications, and customer-specific communications</li><li>-Coordinate with carriers, overseas agents, customs, and internal teams</li><li>-Handle and verify shipping documentation.</li><li>-Resolve customer issues efficiently while ensuring service excellence</li><li>-Ensure compliance with shipping regulations and internal SOPs</li></ul>Requirements<ul><li>Min 2&ndash;3 years of experience in customer service within a freight forwarding or logistics company</li><li>Strong knowledge of import/export operations (international &amp; local)</li><li>Hands-on experience in handling shipping documentation and processes</li><li>Experience in pharma logistics is a plus</li><li>Excellent verbal and written communication skills</li><li>Strong customer-centric mindset and problem-solving skills</li><li>Ability to manage multiple shipments and prioritize tasks effectively</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Attractive commission structure</li><li>International exposure and career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Job Type: Full-timeExperience:<ul><li>Logistics/Freight Forwarding: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Specialist

We are seeking a proactive and professional Admin Assistant to manage our reception area and handle administrative responsibilities. The ideal candidate will have excellent communication skills, strong organizational abilities, and a good command of office tools such as Microsoft Excel. This role requires multitasking, a friendly demeanor, and the ability to handle calls and queries efficiently.Key Responsibilities:<ul><li>Serve as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming reception experience.</li><li>Manage incoming calls, emails, and inquiries, providing accurate information or redirecting appropriately.</li><li>Maintain organized records, files, and databases, ensuring data accuracy and confidentiality.</li><li>Schedule appointments, meetings, and coordinate conference rooms efficiently.</li><li>Prepare and update reports, spreadsheets, and presentations using Microsoft Excel and other office tools.</li><li>Handle procurement and inventory of office supplies, ensuring smooth office operations.</li><li>Assist management and HR with documentation, correspondence, and administrative support as required.</li><li>Maintain a clean, organized, and functional reception and office area.</li><li>Support day-to-day office operations while multitasking between front desk and administrative duties.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational skills with the ability to multitask effectively.</li><li>Professional and presentable appearance suitable for a reception/front-desk role.</li><li>Proficiency in Microsoft Office tools, especially Excel, is a plus.</li><li>Friendly, approachable, and customer-oriented demeanor.</li></ul>Job Type: Full-timeWork Location: In person

Admin Assistant (Female)

Role OverviewWe are seeking a motivated Sales Representative with 1&ndash;2 years of experience in logistics or shipping sales. The ideal candidate will be responsible for generating new business, managing client relationships, and achieving monthly sales targets for import shipments.Key Responsibilities<ul><li>Generate new business leads for import freight services (FCL / LCL)</li><li>Identify and approach potential clients via calls, meetings, and referrals</li><li>Maintain and grow relationships with existing customers</li><li>Achieve monthly sales targets</li><li>Coordinate with operations and customer service teams for smooth shipment execution</li><li>Prepare and share freight quotations with customers</li><li>Maintain accurate sales records and follow-ups</li><li>Monitor market trends and competitor activities</li></ul>Requirements<ul><li>1&ndash;2 years of experience in shipping, freight forwarding, or logistics sales</li><li>Basic understanding of import procedures, documentation, and CBM calculations</li><li>Strong communication and negotiation skills</li><li>Ability to work independently and meet sales targets</li><li>Proficiency in MS Office (Excel, Word, Email)</li><li>Bachelor&rsquo;s degree (preferred but not mandatory)</li></ul>Compensation &amp; Benefits<ul><li>Basic Salary: PKR 40,000 &ndash; 60,000 (based on experience)</li><li>Commission: Attractive performance-based commission</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Representative

We are hiring a Sales Executive for our Import Department with experience in handling pharmaceutical import shipments (LCL/FCL). The ideal candidate should have hands-on industry experience, strong client connections, and clear knowledge of the complete freight forwarding process.This role is suitable for someone who can independently generate business, manage clients, and grow pharmaceutical accounts.Key Responsibilities<ul><li>Drive business development for LCL/FCL pharmaceutical import shipments.</li><li>Lead and guide the import sales team, ensuring alignment with business goals.</li><li>Manage and grow key pharmaceutical client accounts.</li><li>Coordinate closely with operations, overseas agents, and shipping lines for smooth execution.</li><li>Oversee shipment flow, ensure service quality, and maintain strong customer relationships.</li><li>Support team members with process knowledge and client handling.</li><li>Achieve assigned individual sales targets along with contributing to departmental sales targets and overall company growth.</li></ul>Requirements<ul><li>Minimum 2-3 years of experience in freight forwarding sales.</li><li>Proven experience handling pharmaceutical import shipments.</li><li>Strong experience in LCL and FCL import shipments, with a focus on trade lanes from China.</li><li>Understanding of complete freight forwarding procedures and documentation.</li><li>Existing client connections in the pharmaceutical industry will be a strong advantage.</li><li>Excellent communication and presentation skills, with the ability to confidently conduct client meetings and presentations.</li></ul>Salary &amp; Benefits<ul><li>PKR 120,000/month + attractive commission</li><li>Growth-oriented work environment</li><li>Opportunity for long-term career development</li></ul>Job Type: Full-timeWork Location: In person

Sales Executive - Freight Forwarding (Pharmaceutical Logistics)

Join Ocudi Shipping and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ocudi Shipping

ABOUT_COMPANY

Customer Service Specialist

Admin Assistant (Female)

Sales Representative

Sales Executive - Freight Forwarding (Pharmaceutical Logistics)