Abrar Admin

Ofgem

Ofgem is the government regulator for gas and electricity markets in Great Britain. The organization works to protect energy consumers, particularly vulnerable individuals, ensuring they are treated fairly and benefit from a cleaner, greener environment. Ofgem oversees various aspects of energy regulation, including compliance, enforcement, and consumer protection, while also promoting innovation and sustainability in the energy sector.

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>467899
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;49,452 - &pound;62,699</div></div><div><div>
National &pound;49,452-58,519, London &pound;52,397-62,699
<br>
<br>
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 7</div></div><div><div>
OFGEM Level 2b</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital<br>
Information Technology</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Flexible working, Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><p>
Across government, data architecture has become a critical capability in enabling organisations to unlock the value of their data, support informed decision making and deliver high-quality, joined-up services. As data ecosystems grow in scale and complexity, there is an increasing need for strong architectural leadership to ensure that data is structured, governed and integrated effectively. Modern data architecture is central to ensuring interoperability, enabling analytics and innovation, and supporting secure, resilient digital services.</p><p>
At Ofgem, data is fundamental to delivering our mission to protect energy consumers and support the transition to a secure, affordable and sustainable energy system. As we continue to strengthen our Digital, Data and Security Services (DDSS) directorate, we are investing in our data architecture capability to ensure that data is consistent, accessible and aligned with organisational strategy. This will enable better insight, improved decision making and more effective delivery of regulatory and operational services.</p><p>
As a <b>Senior Data Architect</b>, you will lead the design and implementation of data architectures across projects and programmes, ensuring alignment with Ofgems enterprise data strategy and standards. You will work closely with architects, engineers and business stakeholders to design scalable, interoperable and secure data solutions that meet both operational and analytical needs.</p><p>
This is a highly collaborative and influential role, combining strong technical expertise with the ability to engage and influence stakeholders across the organisation. You will play a key role in shaping Ofgems data landscape, driving best practice and helping to build a more mature, consistent and effective approach to data architecture.</p></div></div><p></p><div><h3 class="jobSectionHeader"><b><br>
Job description</b></h3><div><p><b>
You will be responsible for:</b></p><ul><li>
Leading the design of conceptual, logical and physical data models, ensuring alignment with enterprise architecture principles and business needs</li><li>
Defining and promoting data standards, frameworks and best practices to ensure consistency, quality and compliance across data initiatives</li><li>
Designing data integration patterns that enable effective sharing, reuse and interoperability of data across systems and services</li><li>
Ensuring that data solutions meet security, privacy and quality requirements throughout the full data lifecycle</li><li>
Providing technical assurance for data solutions, ensuring alignment with governance, regulatory and architectural standards</li><li>
Collaborating with data architects, engineers, analysts and wider stakeholders to deliver effective and scalable data solutions</li><li>
Supporting the development of Ofgems data governance approach, including metadata management and master data practices</li><li>
Driving continuous improvement in data architecture, contributing to the development of standards, tools and ways of working across DDSS</li><li>
Creating and maintaining architectural artefacts and documentation to support organisation-wide understanding and reuse</li></ul><p><b>
We are looking for:</b></p><p>
An experienced data architect with a strong track record of designing and delivering enterprise-scale data architectures and models. You will have a deep understanding of data management and governance principles, and the ability to apply these to complex organisational environments.</p><p>
You will bring strong expertise in data modelling, including conceptual, logical and physical modelling, and be confident working with a range of architectural frameworks and tools such as ArchiMate, UML or equivalent. Experience of designing data solutions across cloud or hybrid environments will support your success in this role.</p><p>
Your ability to collaborate and communicate effectively will be key. You will be confident working with both technical and non-technical stakeholders, translating business needs into robust data designs and ensuring that solutions deliver tangible value.</p><p>
You will also demonstrate a strong understanding of data standards, integration patterns and governance frameworks, with the ability to drive best practice and ensure compliance across data initiatives. Relevant certifications, such as BCS Enterprise Architecture or Azure Solution Architect, will support your credibility.</p><p>
In addition, you will be proactive, forward-thinking and committed to continuous improvement, contributing to the development of Ofgems data architecture capability and wider data community.</p><p><b>
Why join Ofgem?</b></p><p>
This is an opportunity to play a key role in shaping how data is structured, managed and used across a nationally significant organisation. Your work will directly support Ofgems ability to deliver insight-driven regulation, improve services and support the UKs transition to a Net Zero energy systemat a time when effective data architecture has never been more important.</p></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p>
Essential Criteria</p><ul><li>
Demonstrable experience in designing and implementing enterprise-scale data architectures, solutions and models that enable effective information management and analytics <b>(Lead Criteria).</b></li><li>
Strong understanding of data management and governance principles to ensure consistency, quality, and compliance across data ecosystems <b>(Lead Criteria).</b></li><li>
Collaborates effectively across technical and business teams, ensuring data architecture aligns with organisational strategy and stakeholder needs.</li><li>
Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts.</li></ul><p>
Holds or can obtain the following certifications or equivalent within 6 months:</p><ul><li>
Formal Architectural Qualification such as BCS EA Certification or equivalent</li><li>
Cloud Architecture Certification: Microsoft Azure Solution Architect.</li></ul><p>
Desirable Criteria</p><ul><li>
Experienced in delivering enterprise data architectures across hybrid or multi-cloud environments, ensuring interoperability and performance.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Seeing the Big Picture</li>
<li>Making Effective Decisions</li>
<li>Communicating and Influencing</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Technical skills</b></h3>
<div><p>We'll assess you against these technical skills during the selection process:</p>
<ul><li>You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;49,452, OFGEM contributes &pound;14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.</p><p><i>
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
Please note this Post is NOT regulated by the Civil Service Commission.</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Amber Shankland</li><li>
Email : amber.shankland@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><div></div>

Senior Data Architect

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>467906
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;49,452 - &pound;62,699</div></div><div><div>
National &pound;49,452-58,519, London &pound;52,397-62,699
<br>
<br>
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 7</div></div><div><div>
OFGEM Level 2b</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital<br>
Information Technology</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Flexible working, Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><p>
Across government, end user computing is essential to enabling a productive, secure and modern digital workplace. As organisations adopt cloud-first strategies and flexible working models, robust End User Computing (EUC) services are critical to ensuring colleagues can access the tools and systems they need, wherever they are. Strong technical leadership is required to design, manage and continuously improve these services in a secure and scalable way.</p><p>
Ofgem plays a vital role in the UKs energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Delivering a reliable, high-quality digital workplace is key to supporting our people and ensuring the organisation can operate effectively.</p><p>
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our digital workplace, expanding our use of Microsoft 365 and strengthening our endpoint and identity capabilities. This includes building secure, resilient and user-centred services that support collaboration, mobility and productivity across the organisation.</p><p>
As a <b>Lead End User Computing Engineer</b>, you will act as the technical authority for EUC and digital workplace services. You will define standards, guide architecture and provide assurance across Microsoft 365, endpoint management and identity services. You will work closely with architects, security teams and service operations to ensure platforms are secure, scalable and aligned to organisational needs.</p><p>
This is a technically deep and highly influential role, requiring strong expertise across modern workplace technologies and the ability to lead on complex technical challenges while driving continuous improvement.</p></div></div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3><div><p><b>
You will be responsible for:</b></p><ul><li>
Leading the design, governance and continuous improvement of End User Computing and digital workplace services</li><li>
Acting as the technical authority for Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive and related services</li><li>
Defining and maintaining standards for endpoint management using Microsoft Intune, Windows Autopilot and device compliance tooling</li><li>
Providing technical leadership on identity and access management, including Entra ID, Conditional Access, and secure BYOD models</li><li>
Overseeing integration of workplace technologies with cloud and on-premises systems</li><li>
Leading the investigation and resolution of complex technical incidents, acting as the senior escalation point</li><li>
Driving root cause analysis and implementing long-term, sustainable fixes</li><li>
Supporting the delivery of major changes, deployments and service improvements with appropriate technical assurance</li><li>
Identifying opportunities for optimisation and continuous improvement across EUC services</li><li>
Producing and maintaining high-quality technical documentation and knowledge resources</li><li>
Collaborating with internal teams, suppliers and partners (including Microsoft) to ensure effective service delivery</li><li>
Mentoring engineers and service desk teams, building capability and promoting best practice across the organisation</li></ul><p><b>
We are looking for:</b></p><p>
A highly experienced End User Computing engineer who can act as a technical leader within a complex enterprise environment. You will bring deep expertise in Microsoft 365 and modern workplace technologies, alongside the ability to influence and guide delivery across teams.</p><p>
You may come from an EUC, infrastructure or workplace engineering background, but you will demonstrate:</p><ul><li>
Strong experience supporting and managing Microsoft 365 services in an enterprise environment</li><li>
Expertise in endpoint management, including Microsoft Intune and device lifecycle management</li><li>
Experience with Windows Autopilot, Entra ID (Azure AD), identity and access management, and application integration</li><li>
Strong technical troubleshooting and incident management capability</li><li>
Understanding of security, compliance and governance within device and identity services</li><li>
Ability to design and implement scalable, secure workplace solutions</li><li>
Strong communication skills, with the ability to explain complex technical concepts clearly</li></ul><p>
Relevant Microsoft and/or ITIL certifications are expected (or willingness to achieve).</p><p>
Experience with Power Platform, Azure Virtual Desktop or working in a public sector or regulated environment would be beneficial.</p><p>
This is an opportunity to play a key role in shaping Ofgems digital workplace and end user experience. You will help ensure that services are secure, resilient and designed to meet user needs, supporting productivity and collaboration across the organisation as it delivers on its mission.</p></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p>
Essential Criteria</p><ul><li>
Advanced experience in SharePoint and Power Platform administration, governance, and support <b>(Lead Criteria)</b></li><li>
Experience with application lifecycle management, DevOps pipelines, and automation within Power Platform.<b> (Lead Criteria)</b></li><li>
Proven ability to implement and enforce platform governance and compliance policies.</li><li>
Strong troubleshooting and incident management skills for collaboration and automation platforms.</li><li>
Ability to work collaboratively with technical and business stakeholders to deliver secure, innovative solutions.</li><li>
Microsoft Azure and Power Platform certifications.</li></ul><p>
Desirable Criteria</p><ul><li>
Experience supporting large-scale SharePoint environments and complex Power Platform solutions.</li><li>
Familiarity with AI enablement and governance in Microsoft 365 environments.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Changing and Improving</li>
<li>Making Effective Decisions</li>
<li>Delivering at Pace</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Technical skills</b></h3>
<div><p>We'll assess you against these technical skills during the selection process:</p>
<ul><li>You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;49,452, OFGEM contributes &pound;14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.</p><p><i>
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
Please note this Post is NOT regulated by the Civil Service Commission.</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Amber Shankland</li><li>
Email : amber.shankland@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><div></div>

Lead End User Computing Engineer (Sharepoint/Power Platform)

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>467948
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;63,443 - &pound;86,547</div></div><div><div>
National &pound;63,443-80,425, London &pound;67,975-86,547
<br>
<br>
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 6</div></div><div><div>
Ofgem Level 3</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital<br>
Information Technology</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Flexible working, Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><p>
Across government, enterprise platforms such as Salesforce are central to delivering modern, user-focused and data-driven services. As platforms scale and become embedded in core business processes, strong technical leadership is essential to ensure stability, performance and continuous improvement. Ofgem plays a vital role in the UKs energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and the effective operation of its core digital platforms is critical to delivering this mission.</p><p>
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are expanding and maturing our Salesforce capability through the Salesforce Centre of Enablement (CoE). This includes delivering complex, enterprise-scale solutions while ensuring that the platform remains resilient, secure and aligned with our organisational priorities.</p><p>
As a <b>Principal Developer (Salesforce)</b>, you will lead the technical strategy and operational management of Ofgems Salesforce environment. You will oversee development and administration teams, ensure high-quality solution delivery and provide technical assurance across the platform. You will work closely with senior stakeholders, architects and suppliers to shape and optimise Salesforce services, ensuring they deliver consistent, reliable and high-performing outcomes.</p><p>
This is a senior, high-impact leadership role requiring deep Salesforce expertise, strong operational oversight and the ability to influence across complex delivery environments.</p></div></div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3><div><p><b>
You will be responsible for:</b></p><ul><li>
Defining and leading the technical strategy for Salesforce application development and administration across the organisation.</li><li>
Overseeing the performance, stability and optimisation of Salesforce platforms, ensuring services meet enterprise standards for reliability, security and scalability.</li><li>
Leading development and administration teams, setting standards, building capability and driving continuous improvement.</li><li>
Providing technical assurance for configurations, integrations, release processes and automation pipelines.</li><li>
Managing supplier and systems integrator performance, ensuring delivery aligns with contractual, technical and quality expectations.</li><li>
Engaging with senior stakeholders to align Salesforce services with business needs and strategic priorities.</li><li>
Driving continuous improvement through optimisation of platform capabilities, processes and tooling.</li><li>
Leading on architectural decisions and long-term platform evolution, ensuring alignment with enterprise architecture.</li><li>
Overseeing service management processes, including incident, problem and change management, ensuring effective operation of live services.</li><li>
Supporting governance and compliance activities, ensuring adherence to organisational and regulatory standards.</li></ul><p><b>
We are looking for:</b></p><p>
A highly experienced and technically authoritative Salesforce professional who can lead both strategy and operations for a complex enterprise platform. You will bring deep expertise in Salesforce development and administration, alongside strong leadership and stakeholder engagement skills.</p><p>
You may come from a Salesforce engineering, platform or applications leadership background, but you will demonstrate:</p><ul><li>
Extensive experience managing and delivering complex Salesforce environments at enterprise scale</li><li>
Proven experience leading both Salesforce development and administration teams</li><li>
Strong knowledge of Salesforce architecture, integration, performance optimisation and governance</li><li>
Experience managing suppliers and systems integrators, ensuring quality and accountability</li><li>
The ability to engage and influence senior stakeholders across technical and business domains</li></ul><p>
Relevant certifications such as <b>Salesforce Certified App Builder, Advanced Administrator and Platform Developer II</b> (or willingness to obtain) are expected.</p><p>
Experience managing offshore partners and working in government or regulated environments would be beneficial.</p><p>
This is an opportunity to play a central role in shaping how Salesforce supports Ofgems digital services and transformation. You will lead the platforms evolution, ensuring it remains resilient, scalable and capable of delivering value across the organisation at a time when digital capability is critical.</p></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p>
Essential Criteria</p><ul><li>
Deep operational expertise in managing complex Salesforce environments <b>(Lead Criteria).</b></li><li>
Demonstrable experience managing a Salesforce Development team (<b>Lead Criteria).</b></li><li>
Proven leadership in application operations or platform engineering.</li><li>
Demonstrable experience managing suppliers and technical risk.</li><li>
Demonstrable experience managing a Salesforce Administration team.</li></ul><p>
Holds or can obtain the following certifications or equivalent within 6 months:</p><ul><li>
Salesforce Certified App Builder</li><li>
Salesforce Certified Advanced Administrator</li><li>
Salesforce Certified Platform Developer II.</li></ul><p>
Desirable Criteria</p><ul><li>
Offshore SI management.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Making Effective Decisions</li>
<li>Communicating and Influencing</li>
<li>Managing a Quality Service</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Technical skills</b></h3>
<div><p>We'll assess you against these technical skills during the selection process:</p>
<ul><li>You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;63,443, OFGEM contributes &pound;18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p>
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p><p>
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers</p><p><i>
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [ </i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
The Civil Service Code sets out the standards of behaviour expected of civil servants.<br>
<br>
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Amber Shankland</li><li>
Email : amber.shankland@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><div></div>

Principal Developer (Salesforce)

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>465785
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;49,452 - &pound;62,699</div></div><div><div>
National &pound;49,452-58,519, London &pound;52,397-62,699
<br>
<br>
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 7</div></div><div><div>
OFGEM Level 2b</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital<br>
Information Technology</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Flexible working, Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><p>
Across government, modern infrastructure underpins the delivery of secure, resilient and scalable digital services. As organisations transition from legacy estates to cloud-first environments, the need for robust infrastructure capabilitycombining reliability, automation and securityhas never been greater. Ofgem plays a vital role in the UKs energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and strong infrastructure services are fundamental to delivering this mission.</p><p>
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our core infrastructure, evolving from legacy environments to hybrid and cloud-native platforms. This includes strengthening our Azure capability, improving automation and embedding consistent standards across infrastructure delivery.</p><p>
As a <b>Senior Infrastructure Engineer</b>, you will play a key role in delivering and maintaining Ofgems infrastructure services. You will work across legacy, hybrid and cloud environments, ensuring systems are reliable, secure and aligned with enterprise standards. You will combine hands-on engineering with technical leadership, supporting colleagues, influencing design decisions and driving continuous improvement across the infrastructure estate.</p><p>
This is a technically focused role within a fast-paced and evolving environment, offering the opportunity to work on both operational services and transformation initiatives.</p></div></div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3><div><p><b>
You will be responsible for:</b></p><ul><li>
Delivering and supporting Azure Legacy, Azure Hybrid and Azure Cloud infrastructure environments, ensuring reliability, performance and security across services.</li><li>
Working with architects and delivery teams to translate designs into operational infrastructure solutions aligned with enterprise standards.</li><li>
Providing technical leadership and acting as an escalation point for complex infrastructure issues.</li><li>
Leading troubleshooting and root cause analysis, implementing long-term solutions to improve system stability and resilience.</li><li>
Developing automation and configuration management approaches using tools such as PowerShell, Terraform and Azure CLI.</li><li>
Supporting the adoption of modern engineering practices, including Infrastructure as Code, CI/CD and monitoring solutions.</li><li>
Managing infrastructure components across their lifecycle, including patching, backup, disaster recovery and compliance activities.</li><li>
Collaborating with vendors and third-party providers, ensuring effective delivery of infrastructure services.</li><li>
Contributing to continuous improvement initiatives across infrastructure, tooling and operational processes.</li></ul><p><b>
We are looking for:</b></p><p>
A technically strong infrastructure professional who can operate effectively across both legacy and modern cloud environments. You will bring hands-on experience in Azure and hybrid infrastructure, alongside a proactive approach to problem-solving and service improvement.</p><p>
You may come from an infrastructure, cloud engineering or DevOps background, but you will demonstrate:</p><ul><li>
Strong experience managing Azure and hybrid infrastructure environments</li><li>
Experience with automation tools and scripting, such as PowerShell, Terraform or Azure CLI</li><li>
A solid understanding of infrastructure security, networking and operational best practice</li><li>
Experience troubleshooting complex systems and delivering sustainable improvements</li><li>
The ability to collaborate with technical and non-technical stakeholders across teams</li></ul><p>
A relevant certification such as <b>Microsoft Certified: Azure Administrator Associate</b> is expected.</p><p>
Experience mentoring colleagues and contributing to capability development would be beneficial.</p><p>
This is an opportunity to play a key role in modernising Ofgems infrastructure landscape. You will help ensure that core systems are resilient, scalable and fit for the future, supporting the organisations digital transformation and enabling delivery of critical services.</p></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p>
Essential Criteria</p><ul><li>
Demonstrable experience working within infrastructure engineering teams supporting both legacy systems and modern cloud-native platforms, including exposure to Kubernetes-based solutions <b>(Lead Criteria).</b></li><li>
Strong hands-on experience implementing and supporting infrastructure in Microsoft Azure, including core areas such as networking and security <b>(Lead Criteria).</b></li><li>
Practical experience contributing to good DevOps practices, supporting CI/CD pipelines and infrastructure automation through tools such as Terraform.</li><li>
Previous experience maintaining operational stability while contributing to continuous improvement, ensuring infrastructure solutions align with organisational standards.</li><li>
Demonstratable ability to work across technical teams, vendors, and stakeholders to deliver reliable and scalable infrastructure services.</li></ul><p>
Holds or can obtain the following certifications or equivalent within 6 months:</p><ul><li>
Microsoft Certified: Azure Administrator Associate</li></ul><p>
Desirable Criteria</p><ul><li>
Coaching and mentoring junior Infrastructure engineers.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Making Effective Decisions</li>
<li>Working Together</li>
<li>Delivering at Pace</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Technical skills</b></h3>
<div><p>We'll assess you against these technical skills during the selection process:</p>
<ul><li>You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;49,452, OFGEM contributes &pound;14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.</p><p><i>
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div>
Open to UK nationals only.</div></div><div><h3 class="jobSectionHeader"><b>
Working for the Civil Service</b></h3><div><div>
The Civil Service Code sets out the standards of behaviour expected of civil servants.<br>
<br>
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Amber Shankland</li><li>
Email : amber.shankland@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><div></div>

Senior Infrastructure Engineer

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>467868
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;49,452 - &pound;62,699</div></div><div><div>
National &pound;49,452-58,519, London &pound;52,397-62,699
<br>
<br>
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 7</div></div><div><div>
OFGEM Level 2b</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital<br>
Information Technology</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Flexible working, Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
2</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><p>
Across government, digital transformation depends on the delivery of secure, scalable and high-performing applications that meet user needs and support organisational priorities. As platforms such as Salesforce become increasingly central to service delivery, strong technical leadership is critical to ensure solutions are well-designed, resilient and aligned with enterprise standards. Ofgem plays a vital role in the UKs energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and high-quality engineering capability is essential to delivering this transformation.</p><p>
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are delivering a broad portfolio of digital, data and AI initiatives. A key component of this is the Salesforce Centre of Enablement (CoE), which drives the development of Salesforce-based services that modernise business processes and improve data quality and service delivery.</p><p>
As a <b>Lead Developer (Salesforce)</b>, you will play a critical role in shaping the technical delivery of Salesforce solutions across Ofgem. You will provide hands-on leadership to development teams, setting standards, guiding design decisions and ensuring delivery of high-quality, secure and scalable applications. You will work closely with architects, product managers and delivery teams to translate requirements into robust technical solutions, while fostering a culture of best practice and continuous improvement.</p><p>
This is a senior technical role requiring deep Salesforce expertise, strong engineering leadership and the ability to operate across complex delivery environments.</p></div></div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3><div><p><b>
You will be responsible for:</b></p><ul><li>
Leading the design, development and delivery of Salesforce solutions, leveraging platforms such as Service Cloud and Public Sector Solutions.</li><li>
Setting technical direction and coding standards, ensuring solutions are scalable, maintainable and aligned with enterprise architecture.</li><li>
Overseeing the development lifecycle, including design, coding, testing and deployment, ensuring adherence to best practice and governance standards.</li><li>
Defining and implementing test strategies, including automated testing approaches using tools such as Playwright, BrowserStack and Azure DevOps.</li><li>
Ensuring the quality, security and resilience of Salesforce applications through code reviews, assurance processes and testing standards.</li><li>
Managing integrations between Salesforce and external systems, using APIs and middleware to support seamless data exchange.</li><li>
Collaborating with stakeholders across product, architecture and delivery teams to translate business needs into technical solutions.</li><li>
Driving continuous improvement in development practices, including DevOps integration, automation and modern engineering approaches.</li><li>
Providing technical assurance and oversight of supplier and systems integrator delivery, ensuring adherence to standards and frameworks.</li><li>
Mentoring and developing developers, contributing to capability building and the wider engineering community.</li></ul><p><b>
We are looking for:</b></p><p>
A technically strong and experienced Salesforce developer who can lead development teams and drive high-quality delivery across complex projects. You will bring deep expertise in Salesforce engineering, alongside strong leadership and stakeholder engagement skills.</p><p>
You may come from a Salesforce development or engineering leadership background, but you will demonstrate:</p><ul><li>
Significant experience delivering Salesforce solutions within enterprise environments</li><li>
Strong expertise in <b>Salesforce Apex, Lightning Web Components (LWC)</b> and integration patterns</li><li>
Experience implementing CI/CD pipelines and automated testing using tools such as <b>Azure DevOps and Playwright</b></li><li>
A strong understanding of secure, scalable application development and modern engineering practices</li><li>
The ability to lead teams, mentor developers and influence technical direction</li></ul><p>
Relevant certifications such as <b>Salesforce Certified App Builder</b> and <b>Salesforce Certified Platform Developer II</b> are expected (or willingness to obtain).</p><p>
Experience in public sector or regulated environments, and knowledge of DevOps governance and integration patterns, would be beneficial.</p><p>
This is an opportunity to play a key role in shaping how Salesforce is used across Ofgem to deliver modern, user-centred digital services. You will lead the development of solutions that support critical organisational functions, ensuring they are robust, secure and capable of delivering meaningful impact.</p></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p>
Essential Criteria</p><ul><li>
Demonstrable experience leading Salesforce solution deliveries within an enterprise environment. <b>(Lead Criteria)</b></li><li>
Demonstrable expertise in Salesforce Apex, LWC, integration patterns and CI/CD automation with Azure DevOps and Playwright testing. <b>(Lead Criteria)</b></li><li>
Demonstrable experience in monitoring compliance with coding standards, architectural guidelines, and security requirements; enforcing quality assurance through code reviews and automated testing.</li></ul><p>
Holds or can obtain the following certifications or equivalent within 6 months:</p><ul><li>
Salesforce Certified App Builder</li><li>
Salesforce Certified Platform Developer II</li></ul><p>
Desirable Criteria</p><ul><li>
Experience in public sector Salesforce projects or regulated enterprise environments.</li><li>
Knowledge of DevOps governance, release management, and cross-platform integration with Azure or other cloud platforms.</li><li>
Experience of Playwright for testing.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Making Effective Decisions</li>
<li>Communicating and Influencing</li>
<li>Delivering at Pace</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Technical skills</b></h3>
<div><p>We'll assess you against these technical skills during the selection process:</p>
<ul><li>You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;49,452, OFGEM contributes &pound;14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>
You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.</p><p><i>
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
Please note this Post is NOT regulated by the Civil Service Commission.</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Amber Shankland</li><li>
Email : amber.shankland@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><div></div>

Lead Developer (Salesforce)

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Successful candidates may be based in any of our office locations &ndash; Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job summary
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Data science at Ofgem is not abstract research. It helps us understand energy markets, monitor supplier performance, assess risks to consumers, and support decisions that affect households and businesses across Great Britain. As the energy system becomes more complex, Ofgem needs data scientists who can turn complex, imperfect and fast-moving data into insight, evidence and practical tools that improve regulation.
 </p>
 <p>
  Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are building a stronger Data &amp; AI capability for Ofgem: improving how we use data, developing reusable analytical products, and applying data science and AI safely to priority regulatory and operational challenges.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Data Scientist
  </strong>
  , you will play a key role in delivering analytical solutions that address real-world challenges. You will apply a range of data science techniques to develop models, generate insights and support data-driven decision-making across the organisation. The role is not only about building models; it is about making sure analytical work is robust, explainable and usable by the people who need to make decisions.
 </p>
 <p>
  This is a hands-on analytical role within a fast-paced and evolving environment. You will combine technical expertise with curiosity, sound judgement and strong communication skills, ensuring that insights are accessible, actionable and aligned with business needs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You will be responsible for:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Designing, developing and delivering data science solutions that provide clear evidence, support decisions and can be reused or maintained over time.
  </li>
  <li>
   Applying statistical, machine learning and analytical techniques where they are the right tools for the problem, and explaining the strengths, limitations and assumptions of the approach.
  </li>
  <li>
   Working with incomplete, complex or inconsistent data, and applying appropriate quality checks to produce reliable, reproducible and well-documented outputs.
  </li>
  <li>
   Working with policy, operational and technical colleagues to understand the decision or problem, test whether data science is the right approach, and translate needs into practical analytical solutions.
  </li>
  <li>
   Communicating findings clearly to both technical and non-technical audiences through visualisations, presentations and reporting.
  </li>
  <li>
   Collaborating with data engineers, analysts and delivery teams to ensure solutions are scalable, maintainable and aligned with organisational standards.
  </li>
  <li>
   Applying responsible AI, ethical, privacy and security considerations throughout the data science lifecycle, including model explainability, bias, proportionality and appropriate governance.
  </li>
  <li>
   Using modern tools and platforms, including Python and Azure-based technologies, to develop, test, document and, where appropriate, deploy analytical products.
  </li>
  <li>
   Identifying and implementing improvements to tools, processes and methods, contributing to continuous improvement in data science capability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are looking for:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for someone who combines strong technical capability with curiosity, sound judgement and a practical delivery mindset. You will be comfortable working with ambiguity, engaging with non-technical colleagues, and turning complex data into insight that can be trusted and acted on.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You may come from a data science, analytics or quantitative background, but you will demonstrate:
 </p>
 <ul>
  <li>
   Experience developing and delivering data science or advanced analytical solutions that have informed decisions, improved services or supported measurable outcomes.
  </li>
  <li>
   Strong knowledge of statistical methods and machine learning techniques, with the judgement to select proportionate methods and explain their assumptions, limitations and risks.
  </li>
  <li>
   Practical experience using Python or similar languages to build reproducible analysis, models or data science workflows, ideally using cloud-based data platforms such as Azure.
  </li>
  <li>
   Ability to work with complex, messy or incomplete datasets, including data preparation, feature engineering, quality assessment, modelling and validation.
  </li>
  <li>
   Strong communication skills, with the ability to explain technical work clearly to non-specialists and provide advice that supports confident decision-making.
  </li>
  <li>
   Understanding of responsible AI, data ethics, privacy, security and governance considerations in applied data science.
  </li>
  <li>
   Experience working with analysts, engineers, product or delivery colleagues, or subject matter experts to turn analytical ideas into usable products or services.
  </li>
  <li>
   Experience working in agile environments, and familiarity with user-centred design approaches, would be beneficial.
  </li>
 </ul>
 <p>
  This is an opportunity to help shape how a major UK regulator uses data science and AI. Your work will support better decisions, stronger regulation and improved outcomes for energy consumers, while helping build a modern, responsible and delivery-focused Data &amp; AI capability inside Ofgem.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Person specification
  </strong>
 </p>
 <p>
  <u>
   Essential Criteria
  </u>
 </p>
 <ul>
  <li>
   Demonstrated experience in developing data science solutions that enable organisations to achieve their goals
   <strong>
    (Lead Criteria)
   </strong>
   .
  </li>
  <li>
   Demonstrated experience applying AI and data science tools and techniques, particularly those used at OFGEM
   <strong>
    (Lead Criteria)
   </strong>
   .
  </li>
  <li>
   Ability to collaborate with data engineers and scientists, and delivery teams to source, clean and prepare data appropriately.
  </li>
  <li>
   Ability to write programs and scripts, optimising code and testing products.
  </li>
  <li>
   Evidence of commitment to develop your own skill set.
  </li>
 </ul>
 <p>
  <u>
   Desirable Criteria
  </u>
 </p>
 <ul>
  <li>
   Experience of delivering in an agile, iterative manner that delivers value early.
  </li>
  <li>
   Experience of understanding the role of user research and establishing user needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behaviours
  </strong>
 </p>
 <p>
  We'll assess you against these behaviours during the selection process:
 </p>
 <ul>
  <li>
   Changing and Improving
  </li>
  <li>
   Communicating and Influencing
  </li>
  <li>
   Delivering at Pace
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  Alongside your salary of &pound;35,232, OFGEM contributes &pound;10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
 </p>
 <p>
  Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
 </p>
 <p>
  Things you need to know
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Artificial intelligence
  </strong>
 </p>
 <p>
  Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Selection process details
  </strong>
 </p>
 <p>
  This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
 </p>
 <p>
  When you press the &lsquo;Apply now&rsquo; button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
 </p>
 <p>
  You will then be asked to provide a 1250 word &lsquo;personal statement&rsquo; evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the
  <strong>
   lead criteria
  </strong>
  indicated in the essential criteria.
 </p>
 <p>
  <em>
   The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by
   <u>
    [
   </u>
   https://www.cifas.org.uk/fpn
   <u>
    ].
   </u>
  </em>
 </p>
 <p>
  <em>
   At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Feedback will only be provided if you attend an interview or assessment.
  </li>
 </ul>
 <p>
 </p>
</div>


Data Scientist

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  Successful candidates may be based in any of our office locations &ndash; Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job summary
  </strong>
 </p>
 <p>
  Across government, artificial intelligence is becoming a powerful enabler of improved services, operational efficiency and better decision-making. T The opportunity now is to move beyond experimentation and build AI products that work reliably in real operational settings, with solutions that are secure, well-governed, measurable and useful to the people who rely on them.
 </p>
 <p>
  Ofgem plays a vital role in the UK&rsquo;s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and applied AI is a key component of how we will modernise and innovate.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Ofgem is on a significant transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are building a modern data and AI capability that embeds advanced technologies into products and services. This includes the use of large language models, AI assistants and agentic systems to support regulatory delivery, improve efficiency and enhance user experience, all within a strong framework of governance and responsible AI.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Senior AI Engineer
  </strong>
  , you will play a critical role in designing, building and operating AI-enabled applications, shaping the engineering patterns, architecture and delivery practices that allow AI to be used safely at scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will work at the intersection of software engineering, data and AI, focusing on the practical application of advanced AI models within secure and scalable digital services. You will collaborate with multidisciplinary teams to take AI solutions from prototype to production, with a focus on reliability, observability, security, cost control and measurable user value.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a genuinely hands-on engineering role in a fast-moving area, with the chance to build reusable patterns for how Ofgem designs, deploys and runs AI-enabled services.
 </p>
 <p>
  You will combine engineering expertise with a strong understanding of AI capabilities, contributing to innovative solutions while ensuring that systems are reliable, secure and aligned with organisational standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job description
  </strong>
 </p>
 <p>
  <strong>
   You will be responsible for:
  </strong>
 </p>
 <ul>
  <li>
   Designing, developing and deploying AI-enabled applications and services, using platforms such as Azure AI, Copilot Studio and Azure OpenAI.
  </li>
  <li>
   Building and operating advanced AI solutions, including retrieval-augmented generation (RAG) pipelines and agentic AI systems integrated with trusted data sources.
  </li>
  <li>
   Applying strong software engineering practices, including APIs, version control, CI/CD and automated testing, to ensure robust and scalable AI solutions.
  </li>
  <li>
   Evaluating and refining prompts, workflows and model configurations to optimise performance, reliability and user outcomes.
  </li>
  <li>
   Operationalising AI solutions into live services, ensuring performance, cost, security and compliance are effectively managed.
  </li>
  <li>
   Monitoring and maintaining AI systems in production, identifying issues and driving continuous improvement.
  </li>
  <li>
   Collaborating with data scientists, engineers and product teams to transition experimental AI capabilities into production-ready services.
  </li>
  <li>
   Engaging stakeholders to identify AI use cases, assess feasibility and define expected value and outcomes.
  </li>
  <li>
   Ensuring compliance with Responsible AI, data governance and security requirements across all AI implementations.
  </li>
  <li>
   Designing for observability, evaluation and continuous improvement, including monitoring model behaviour, usage, performance, cost and quality over time.
  </li>
  <li>
   Creating reusable engineering patterns, technical documentation and reference implementations that help Ofgem scale AI delivery beyond individual prototypes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are looking for:
  </strong>
 </p>
 <p>
  A skilled, pragmatic AI engineer who enjoys turning emerging AI capabilities into production-ready services that solve real user and organisational problems.
 </p>
 <p>
  You will bring strong software engineering experience, combined with hands-on knowledge of modern AI technologies and platforms.
 </p>
 <p>
  You may come from software engineering, machine learning, data engineering or applied AI, but you will be able to demonstrate:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience delivering AI-enabled applications into production environments
  </li>
  <li>
   Strong programming capability, particularly in Python and cloud-based platforms
  </li>
  <li>
   Practical experience working with large language models and modern AI systems
  </li>
  <li>
   The ability to design and integrate AI solutions within complex digital architectures
  </li>
  <li>
   Experience working within multidisciplinary teams in an agile or product-led environment
  </li>
  <li>
   Experience applying engineering discipline to AI systems, including testing, evaluation, monitoring, security and maintainability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Experience within government or regulated environments, and familiarity with responsible AI practices, would be beneficial.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity to help define what production AI looks like inside a critical government organisation, not as isolated experiments, but as secure, reliable services that support better regulation and better outcomes for consumers.
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  You will help shape how advanced AI technologies are embedded into services, ensuring they deliver real, measurable value while remaining secure, ethical and reliable.
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 <p>
  <strong>
   Person specification
  </strong>
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 <p>
  <u>
   Essential Criteria
  </u>
 </p>
 <ul>
  <li>
   Strong experience delivering AI-enabled applications in production
   <strong>
    (Lead Criteria).
   </strong>
  </li>
  <li>
   Proven software engineering capability using Python and cloud platforms
   <strong>
    (Lead Criteria).
   </strong>
  </li>
  <li>
   Experience operating large language model-based systems.
  </li>
  <li>
   Experience working in multidisciplinary delivery teams.
  </li>
  <li>
   Proven experience of developing AI use cases and recommendations
  </li>
 </ul>
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  <br/>
 </p>
 <p>
  <u>
   Desirable Criteria
  </u>
 </p>
 <ul>
  <li>
   Experience delivering AI in regulated or public sector environments.
  </li>
  <li>
   Experience with agile or user-centred delivery approaches.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behaviours
  </strong>
 </p>
 <p>
  We'll assess you against these behaviours during the selection process:
 </p>
 <ul>
  <li>
   Changing and Improving
  </li>
  <li>
   Working Together
  </li>
  <li>
   Managing a Quality Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  Alongside your salary of &pound;49,452, OFGEM contributes &pound;14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
 </p>
 <p>
  Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Things you need to know
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 <p>
  <br/>
 </p>
 <p>
  <strong>
   Artificial intelligence
  </strong>
 </p>
 <p>
  Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Selection process details
  </strong>
 </p>
 <p>
  This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
 </p>
 <p>
  When you press the &lsquo;Apply now&rsquo; button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
 </p>
 <p>
  You will then be asked to provide a 1250 word &lsquo;personal statement&rsquo; evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the
  <strong>
   lead criteria
  </strong>
  indicated in the essential criteria.
 </p>
 <p>
  <em>
   The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by
   <u>
    [
   </u>
   https://www.cifas.org.uk/fpn
   <u>
    ].
   </u>
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Feedback will only be provided if you attend an interview or assessment.
 </p>
</div>


Senior AI Engineer

Join Ofgem and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.