Urwah Admin

Optimum Advisory

&middot; Provide service and customer support during field visit.&middot; Manage all on-site installation, repair, maintenance works with in the assigned territory and conduct client demonstration when required.&middot; Diagnose errors or technical problems and determine proper solutions.&middot; Produce timely and detailed service report.&middot; Prepare and submit work orders, expense reports and timesheets to the respected department.&middot; Cooperate with technical as well as management team.&middot; Evaluate products accurately for maintenance, warranty, upgrades and other purpose.&middot; Collaborate technical team to resolve technical issues.&middot; Understand customer requirements and recommend the right services.&middot; Understand technical issues effectively and provide technical support to the staff in case of complex issues.&middot; Build positive relationship with customers by providing excellent and outstanding services.&middot; Respond to customer queries timely and effectively.&middot; Prepare and distribute maintenance record, warranty contracts, installation report and other service reports to the After Sales Service Manager.Perform the assigned task on time and always follow the policies and procedures of the company while doing those assigned task.Requirements:&middot; Provide service and customer support during field visit.&middot; Manage all on-site installation, repair, maintenance works with in the assigned territory and conduct client demonstration when required.&middot; Diagnose errors or technical problems and determine proper solutions.&middot; Produce timely and detailed service report.&middot; Prepare and submit work orders, expense reports and timesheets to the respected department.&middot; Cooperate with technical as well as management team.&middot; Evaluate products accurately for maintenance, warranty, upgrades and other purpose.&middot; Collaborate technical team to resolve technical issues.&middot; Understand customer requirements and recommend the right services.&middot; Understand technical issues effectively and provide technical support to the staff in case of complex issues.&middot; Build positive relationship with customers by providing excellent and outstanding services.&middot; Respond to customer queries timely and effectively.&middot; Prepare and distribute maintenance record, warranty contracts, installation report and other service reports to the After Sales Service Manager.Perform the assigned task on time and always follow the policies and procedures of the company while doing those assigned task.Requirements: Education: B-Tech/DAE (Preferably in Mechanical/Electrical)Experience: Fresh.Salary: Rs 85,000Location: Korangi Industrial Park Area.Job Type: Full-timeWork Location: In person

Service Coordinator (SOLAR INDUSTRY)

Job Title:	Sales EngineerEducation: B. Tech / B.E / B.S. in Electronics / ElectricalExperience:	1+ year of relevant experience in after-sales or technical sales for generators (spares, maintenance, or projects)Job Objective: To provide after-sales support and sales coordination for generator-related products and services, including spare parts, annual maintenance contracts (AMC), and turnkey projects. The role is ideal for candidates with a background in electrical/electronics engineering and relevant experience in generator systems who are passionate about customer relationship management, technical sales, and project coordination.Job Duties/Tasks/ Responsibilities:	**<ul><li>Manage after-sales inquiries related to generator spare parts, AMC contracts, and turnkey project solutions</li><li>&bull;	Act as a liaison between the customer and service/technical teams for maintenance and technical support</li><li>&bull;	Generate and convert sales leads into active customer engagements</li><li>&bull;	Prepare proposals and cost estimates for AMC and spare parts</li><li>&bull;	Maintain customer accounts, including site visits, order follow-ups, and payment coordination</li><li>&bull;	Coordinate delivery, installation, and post-installation support for new generator sales</li><li>&bull;	Maintain knowledge of ATS panels, DB structures, and control systems for better solution alignment</li><li>Proactively manage customer relationships to ensure satisfaction and identify repeat business opportunities</li><li>Collaborate with the service and parts team for scheduling and availability updates</li><li>Keep records of service history, generator specifications, and client interactions using CRM tools</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: On the road

Sales Engineer

1. Order Management &amp; ConfirmationCall customers to confirm website orders and verify order details.Accurately update customer confirmations in the system.Ensure all confirmed orders are processed on time and ready for dispatch.2. Shipment Handling &amp; Pending OrdersCoordinate with the logistics team and courier partners to clear all pending shipments.Track shipment statuses and ensure timely deliveries.Follow up on delayed or stuck shipments to resolve issues proactively.3. Customer Complaint ResolutionHandle customer inquiries and complaints via calls, emails, and social media.Provide prompt, accurate, and empathetic responses to maintain customer satisfaction.Escalate unresolved issues to the relevant departments and ensure timely follow-up.4. Reporting &amp; CoordinationMaintain daily logs of order confirmations, complaints, and resolved cases.Prepare weekly summaries of pending shipments and complaint statuses.Collaborate with the operations and warehouse teams to ensure smooth workflows.Location : DHA phase 1, karachiSalary: 40-45KJob Type: Full-timeWork Location: In person

Customer Support (females)

Position Title: Accounts &amp; Finance ManagerQualification: Bachelor's degree in Finance, Accounting or Professional certifications like ACCA or CA are also preferred.Experience: 8-10 years of experience in Import &amp; Export, Treasury functions like bank loan, ERF.Salary: 200KLocation: KorangiPurpose of the Job:Finance Managers are responsible for advising an organisation on how to increase profit through prudent financial practices and monitoring and enforcing compliance with finance-related laws, procedures and regulations such as tax filing and financial reporting. This role involves ensuring accurate financial reporting, managing tax obligations, overseeing audit processes, and advising management on financial strategies related to both taxation and audit needs. They often have the following duties:Responsibilities:&middot; A Manager of Finance, specializing in taxation and audit, with expertise in ledger and bookkeeping, is responsible for overseeing and managing the company's financial operations, including tax compliance, financial reporting, and internal controls.&middot; Perform financial management duties including generating financial data, compiling and submitting reports, analyzing industry trends and assessing the financial health of the company.&middot; Supervise the preparation of quarterly and annual account reconciliations, monitor and enforce compliance with tax and financial reporting standards and assist with cash flow forecasting.&middot; Supervise the documentation of the company&rsquo;s financial status and forecasts.&middot; Mediate between the organization, employees, stakeholders, shareholders and investors on financial issues for amicable resolution of differences.&middot; Create strategic business plans based on the analysis of the company&rsquo;s status and financial forecasts.&middot; Planning and executing internal and external audits to ensure the accuracy and reliability of financial records and systems.&middot; Managing relationships with external auditors, providing them with necessary information and addressing their queries.&middot; Analyzing audit findings and developing corrective actions to improve financial controls and processes.&middot; Developing and implementing tax strategies and procedures to ensure compliance with local, national, and international tax laws and regulations.&middot; Overseeing tax audits reporting and filing requirements, including income tax returns, sales tax returns, and other relevant tax forms as well preparation of required documents and interaction with tax authorities.Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: On the road

Accounts & Finance Manager

To provide technical expertise in metallurgy, materials selection, and mechanical design to ensure the reliability, safety, and performance of boilers and related equipment.Key Responsibilities:&ndash; Assist in material selection for boiler pressure parts, piping, and accessories.&ndash; Prepare technical proposals, cost estimates, and specifications.&ndash; Support design team with metallurgical evaluations and failure analysis.&ndash; Liaise with customers for technical clarifications and solution presentations.&ndash; Collaborate with production and quality teams to resolve material-related issues.&ndash; Conduct thermal and stress analysis when required.&ndash; Assist in after-sales technical support and troubleshooting.Qualifications &amp; Educational Requirements:&ndash; Bachelor&rsquo;s Degree in Mechanical Engineering (B.E./B.Sc. Mechanical) with specialization or strong knowledge in Metallurgy.&ndash; PEC Registration preferred.&ndash; Knowledge of ASME, ASTM, and ISO standards for materials and boilers.Experience Requirements:&ndash; 2&ndash;4 years of experience in a mechanical/metallurgical engineering role in the boiler, pressure vessel, or heavy fabrication industry.&ndash; Fresh graduates with strong academic background in metallurgy may also be considered.Technical Skills:&ndash; Metallurgical testing and analysis.- Understanding of welding metallurgy, corrosion, and heat treatment processes.- Familiarity with CAD software (2D &amp; 3D/SolidWorks).- Knowledge of NDT methods.- Basic thermal and stress analysis skills.- MS Project (FES is must).Compensation (Karachi Market): 70k &ndash; 50k /month.Work Location: Site Area Karachi &ndash; Onsite with occasional travel to client sites.Job Type: Full-timeWork Location: In person

Application Engineer (Mechanical- Metallurgy)

To design, develop, and implement mechanical and mechatronic solutions for boiler systems, ensuring efficiency, safety, and compliance with client requirements. Serve as a link between the engineering team, production, and clients.Key Responsibilities:&ndash; Design and modify boiler systems using 2D &amp; 3D AutoCAD.- Prepare technical drawings, schematics, and project documentation.- Coordinate with clients for technical specifications.- Use MS Project (FES) for project planning, scheduling, and monitoring.- Assist in the integration of PLC and SCADA systems for automation and control.- Conduct feasibility studies and cost estimations.- Support sales and marketing teams with technical input.- Supervise installation, testing, and commissioning.- Troubleshoot mechanical and mechatronic issues in the field.- Ensure compliance with safety and quality standards.Qualifications &amp; Education:&ndash; Bachelor&rsquo;s degree in Mechanical Engineering or Mechatronics Engineering from HEC recognized institution.- Additional certifications in PLC, SCADA, AutoCAD (2D &amp; 3D), and MS Project are preferred.- Experience Requirements&ndash; 1&ndash;3 years for Junior / 3&ndash;5 years for Mid-level.- Experience in boiler, thermal systems, or industrial machinery preferred.- Knowledge of automation control systems beneficial.Technical Skills:&ndash; Proficiency in AutoCAD 2D &amp; 3D.- Project planning with MS Project (FES).- Basic to intermediate knowledge of PLC programming and SCADA operation.- Understanding of mechanical design, thermodynamics, and materials.- Ability to work with manufacturing teams for implementation.Compensation &amp; Benefits (Karachi): 60k &ndash; 90k per month.Work Location: Site Area Karachi &ndash; Onsite with occasional travel to client sites.Job Type: Full-timeWork Location: In person

Application Engineer (Mechanical–Mechatronics)

Hiring For Clients: Position: Application Engineer (Electronics)Job Purpose: To design, implement, test, and support electronic systems for boilers, including automation, control panels, PLC/SCADA integration, and instrumentation, ensuring efficiency, safety, and reliability in operations. Prepare electrical and control drawings (2D &amp; 3D AutoCAD)Eligibility Criteria:<ul><li>Qualification: Bachelor&rsquo;s degree in Electronics Engineering, Mechatronics, or Electrical.</li><li>Experience: 3&ndash;5 years for mid-level- Internship or exposure to industrial electronics preferred- Experience with PLC programming (Siemens, Allen Bradley, or similar) and SCADA systems is an advantage.</li><li>Salary: 60K-100K</li><li>Location: Metroville, Karachi</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: On the road

Application Engineer (Electronics)

Join Optimum Advisory and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.