Urwah Admin

PROZ TECHNOLOGIES

Job Title: Techno-Functional Risk Systems Analyst Location: OnsiteJob Description: We are seeking a highly skilled Techno-Functional Risk Systems Analyst to join our Risk Change Management team. The ideal candidate will support various risk management initiatives and play a key role in translating business requirements into effective system solutions across a global banking environment.Key Responsibilities:<ul><li>Work closely with business stakeholders on risk system implementation and support</li><li>Gather and translate business requirements into functional and technical specifications</li><li>Support enterprise-wide risk functions including Portfolio Risk, ALM, Liquidity &amp; Funding Risk, Market Risk, and Governance</li><li>Assist in risk system architecture and integration planning</li><li>Participate in ALM and FTP framework validation and implementation</li><li>Monitor daily ALM operations and analyze data discrepancies between systems</li><li>Design and execute UAT test cases for key risk metrics</li><li>Recommend and implement best-practice solutions to enhance system performance</li></ul>Requirements:<ul><li>Minimum 5+ years of experience in Risk Management systems within the banking sector</li><li>Strong expertise in risk modelling, risk systems, and data management</li><li>Hands-on experience with PD, IFRS9, RAROC, VaR, Duration Gap Analysis, Earnings at Risk</li><li>Knowledge of Basel regulations</li><li>Experience in designing and implementing risk management processes</li><li>Strong understanding of IT systems, applications, and financial products</li><li>Ability to manage multiple tasks/projects independently</li><li>Excellent communication and stakeholder management skills</li><li>Bachelor&rsquo;s degree (Risk/Finance certifications are a plus)</li></ul>Preferred Skills:<ul><li>Understanding of Project Management fundamentals</li><li>Strong analytical and problem-solving skills</li><li>Detail-oriented with the ability to work under pressure</li></ul>How to Apply: Recruitment@proztec.comWe look forward to hearing from you!Job Type: PermanentPay: QAR15,000.00 - QAR20,000.00 per monthWork Location: In person

Techno-Functional Risk Systems Analyst

Senior SAP Consultant &ndash; Plant Maintenance (SAP EHS Consultant) Location: Doha, Qatar Duration: 24 Months (Extendable)We are looking for an experienced Senior SAP EHS Consultant to support and enhance Environment, Health &amp; Safety (EHS) and Audit Management (AM) modules for a leading organization in Qatar.Role OverviewYou will work closely with business and IT teams to deliver SAP EHS solutions, optimize processes, and support ongoing projects and initiatives. This role combines functional expertise, stakeholder engagement, and project execution.Key Responsibilities<ul><li>Provide functional support for SAP EHS &amp; Audit Management modules</li><li>Analyze business requirements and deliver SAP-based solutions</li><li>Drive process improvements through benchmarking and best practices</li><li>Ensure integration with SAP modules like MM, PM, and HR</li><li>Conduct workshops, user training, and system optimization sessions</li><li>Manage project execution using SAP Activate methodology</li><li>Collaborate with technical teams for enhancements and system security</li><li>Mentor junior team members and support knowledge transfer</li><li>Contribute to KPIs aligned with organizational objectives</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering / Petroleum / Management / Science or equivalent</li><li>SAP EHS and/or Audit Management training preferred</li></ul>Experience Required<ul><li>7+ years of overall experience</li><li>Minimum 3+ years hands-on SAP EHS functional consulting</li><li>Experience in SAP implementation/support (Design, Config, Testing, Training)</li><li>Strong expertise in at least 3 EHS submodules:</li><li>Product Safety</li><li>Hazardous Substance Management</li><li>Dangerous Goods</li><li>Occupational Health</li><li>Industrial Hygiene &amp; Safety</li><li>Waste Management</li><li>Audit Management / EHS Compliance</li></ul>Preferred Skills<ul><li>Knowledge of EHS regulations &amp; industry best practices</li><li>Strong problem-solving and stakeholder management skills</li><li>Experience in Oil &amp; Gas industry (preferred)</li><li>Ability to work in multicultural environments</li><li>Excellent communication skills</li></ul>Interested?Apply now or share your profile to explore this opportunity at recruit@proztec.comPay: Up to QAR25,000.00 per monthWork Location: In person

Senior SAP Consultant – Plant Maintenance (SAP EHS Consultant)

SAP Consultant &ndash; Basis / NetWeaver (Web Application Server) Location: Doha, Qatar Duration: 36 Months (Extendable)We are seeking a skilled SAP Basis / NetWeaver Consultant to manage, secure, and optimize SAP Java-based systems for a leading organization in Qatar.Role OverviewYou will be responsible for ensuring the security, stability, and performance of SAP NetWeaver Java environments, including Enterprise Portal and PI/PO systems. This role focuses heavily on patching, system hardening, and vulnerability management.Key Responsibilities<ul><li>Perform SAP NetWeaver Java patching (SPS, kernel updates, security notes)</li><li>Manage SAP Enterprise Portal and SAP PI/PO systems</li><li>Identify vulnerabilities and implement remediation actions</li><li>Monitor system performance, logs, and security risks</li><li>Plan and execute maintenance cycles and downtime activities</li><li>Maintain documentation for patching and system configurations</li><li>Collaborate with security, functional, and infrastructure teams</li><li>Ensure compliance with SAP and cybersecurity best practices</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering / Computer Science or equivalent</li><li>SAP certifications (NetWeaver / Basis / PI/PO preferred)</li><li>Database certifications (Oracle / HANA / SQL) &ndash; desirable</li><li>Cybersecurity certifications (Security+, CISSP, CEH) &ndash; added advantage</li></ul>Experience Required<ul><li>5+ years of SAP Basis experience</li><li>Minimum 3+ years hands-on with SAP NetWeaver Java systems</li><li>Strong experience in:</li><li>SAP Enterprise Portal</li><li>SAP XI / PI / PO</li><li>Java stack patching &amp; system updates</li><li>Experience in system hardening and security configuration</li><li>Strong troubleshooting skills in SAP Java environments</li><li>Experience with Linux/Unix and Windows Server</li><li>Oil &amp; Gas industry experience preferred</li></ul>Key Skills<ul><li>SAP NetWeaver Java (NWA, JSPM, SUM)</li><li>Patch management &amp; vulnerability remediation</li><li>System monitoring &amp; performance tuning</li><li>SAP security &amp; compliance</li><li>Database administration (SAP HANA / ASE / Sybase)</li><li>Strong analytical and problem-solving skills</li></ul>Job Types: Permanent, Contract Contract length: 36 monthsPay: Up to QAR20,000.00 per monthWork Location: In person

SAP Consultant – Basis / NetWeaver (Web Application Server)

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe IT Support Engineer is responsible for providing on-site and remote technical support to ensure smooth operation of IT systems and end-user devices. The role focuses on troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The engineer will play a key role in ensuring system availability, user productivity, and adherence to IT service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide on-site and remote technical support for end users</li><li>Install, configure, and troubleshoot Windows and Mac systems</li><li>Manage user accounts, permissions, and policies using Active Directory (AD)</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Handle incidents and service requests using ITSM tools</li><li>Ensure timely resolution in line with SLAs</li><li>Support system upgrades, patches, and maintenance activities</li><li>Configure and troubleshoot printers, peripherals, and network devices</li><li>Maintain documentation of issues, solutions, and system configurations</li><li>Coordinate with vendors and higher-level support teams when required</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with Active Directory (AD) and user management</li><li>Good understanding of ITSM processes (ITIL)</li><li>Hands-on experience in troubleshooting hardware and software issues</li><li>Basic networking knowledge (LAN/WAN, TCP/IP)</li><li>Strong problem-solving and analytical skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 5+ years of experience in IT Support / Desktop Support</li><li>Experience in on-site support and user-facing roles</li><li>Exposure to enterprise IT environments</li><li>Experience handling SLA-driven support environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>CompTIA A+ &ndash; Preferred</li><li>Microsoft MD-102 (Endpoint Administrator) &ndash; Preferred</li><li>ITIL v4 Foundation &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with problem-solving mindset</li><li>Ability to work under pressure and manage multiple issues</li><li>Proactive and hands-on attitude</li><li>High ownership and accountability</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER

Application L1 Support EngineerHello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Application L1 Support Engineer is responsible for providing first-level support for business applications, ensuring timely resolution of user issues and maintaining optimal system performance. The role focuses on handling tickets, monitoring application health, and ensuring quick response times to minimize business impact. The engineer will work closely with L2/L3 teams to escalate complex issues and ensure smooth application operations.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide first-level (L1) support for applications and end users</li><li>Monitor application performance and ensure system availability</li><li>Log, track, and manage incidents using ticketing tools</li><li>Ensure timely response and resolution in line with SLAs</li><li>Perform initial troubleshooting and issue diagnosis</li><li>Escalate complex issues to L2/L3 support teams when required</li><li>Follow ITSM processes including Incident and Service Request Management</li><li>Maintain accurate documentation of issues and resolutions</li><li>Communicate effectively with users regarding issue status and updates</li><li>Support routine checks, monitoring, and basic maintenance activities</li></ul>SKILLS &amp; ABILITIES<ul><li>Basic knowledge of application support and troubleshooting</li><li>Hands-on experience with ticketing tools (ServiceNow, Jira, etc.)</li><li>Understanding of ITIL-based support processes</li><li>Good communication and user-handling skills</li><li>Ability to work in a fast-paced support environment</li><li>Strong attention to detail and problem-solving mindset</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 4+ years of experience in Application Support / IT Support</li><li>Experience in handling L1 support activities in enterprise environments</li><li>Familiarity with application monitoring and incident handling</li><li>Exposure to multi-application environments is an advantage</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>ITIL v4 Foundation (Preferred)</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &ndash; Qatar</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Ability to handle users professionally and patiently</li><li>Quick learner with a proactive attitude</li><li>Ability to work under pressure and manage multiple tickets</li><li>Strong sense of ownership and responsibility</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR10,000.00 - QAR12,000.00 per monthWork Location: In person

Application L1 Support Engineer

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Service Operations Manager is responsible for overseeing day-to-day IT operations and acting as a technical advisor across all customer environments. This role ensures smooth incident management, operational efficiency, and service continuity while maintaining high standards of performance and reporting. The Service Operations Manager plays a key role in managing operational teams, resolving technical issues, and ensuring adherence to ITSM best practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Supervise daily IT operations across all customer environments</li><li>Act as a technical advisor for resolving complex operational and system issues</li><li>Manage Incident, Problem, and Operations processes in line with ITIL practices</li><li>Monitor system performance, availability, and service health</li><li>Ensure timely resolution of incidents and minimize service disruptions</li><li>Lead operational teams and coordinate with support functions</li><li>Prepare and present operational reports, dashboards, and performance metrics</li><li>Drive continuous improvement initiatives in service operations</li><li>Ensure compliance with operational procedures and governance standards</li><li>Collaborate with stakeholders to enhance service quality and efficiency</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong expertise in Incident &amp; Operations Management</li><li>Solid understanding of ITSM frameworks (ITIL)</li><li>Ability to troubleshoot and resolve complex technical issues</li><li>Strong leadership and team coordination skills</li><li>Excellent reporting and analytical capabilities</li><li>Effective communication and stakeholder management skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 7+ years of experience in IT Operations / Service Operations</li><li>Experience managing enterprise IT environments and support teams</li><li>Proven experience in incident management and operational governance</li><li>Exposure to multi-vendor environments is an advantage</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>ITIL v4 Intermediate (Mandatory)</li><li>COBIT (Preferred)</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &ndash; Qatar</li></ul>SOFT SKILLS<ul><li>Strong problem-solving and decision-making abilities</li><li>Ability to work under pressure and manage critical incidents</li><li>Proactive approach to operational challenges</li><li>Strong ownership and accountability</li><li>Excellent coordination and communication skills</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR15,000.00 - QAR18,000.00 per monthWork Location: In person

Service Operations Manager

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Service Delivery Manager is responsible for ensuring effective IT service delivery, governance, and SLA management across client environments. Acting as the single point of accountability, the role oversees service performance, vendor coordination, and continuous improvement initiatives to ensure high-quality service delivery aligned with business objectives. The Service Delivery Manager plays a key role in maintaining client satisfaction, managing escalations, and ensuring compliance with ITIL-based service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Act as the single point of contact for all service delivery-related matters</li><li>Manage and monitor SLAs, KPIs, and service performance metrics</li><li>Conduct regular service review meetings with stakeholders and clients</li><li>Ensure adherence to ITSM processes including Incident, Problem, and Change Management</li><li>Lead governance meetings, reporting, and continuous service improvement initiatives</li><li>Handle escalations and ensure timely resolution of critical issues</li><li>Coordinate with internal teams and vendors to ensure seamless service delivery</li><li>Drive process improvements and optimize service delivery frameworks</li><li>Maintain service documentation, reports, and compliance records</li><li>Ensure alignment of services with business needs and contractual obligations</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong expertise in IT Service Management (ITSM) frameworks</li><li>Proven experience in SLA management and service governance</li><li>Excellent leadership and team management skills</li><li>Strong communication and stakeholder management abilities</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong analytical and problem-solving skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 8+ years of experience in IT Service Delivery / IT Operations</li><li>Experience managing enterprise-level service environments</li><li>Strong exposure to client-facing roles and stakeholder management</li><li>Experience working in structured ITIL environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>ITIL v4 Foundation / Intermediate (Mandatory)</li><li>PMP or PRINCE2 (Preferred)</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic Speaker (Mandatory)</li></ul>WORK LOCATION<ul><li>Onshore &ndash; Qatar</li></ul>SOFT SKILLS<ul><li>Strong leadership and decision-making capabilities</li><li>Excellent interpersonal and communication skills</li><li>Ability to manage escalations and handle pressure effectively</li><li>High ownership and accountability mindset</li><li>Strong organizational and governance skills</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR18,000.00 - QAR22,000.00 per monthWork Location: In person

Service Delivery Manager (Arabic Speaker)

Join PROZ TECHNOLOGIES and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.