Abrar Admin

Pure planet

Job Description: Head Barista (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Head Barista is responsible for leading all coffee and beverage operations, ensuring exceptional beverage quality, consistency, service excellence, and adherence to company standards. The role oversees bar operations, coffee preparation, beverage development, team training, equipment management, inventory control, and customer experience.The ideal candidate must have strong specialty coffee knowledge, advanced barista skills, experience in caf&eacute; operations, and the ability to lead and develop a professional bar team.Key ResponsibilitiesCoffee &amp; Beverage Operations<ul><li>Lead daily bar operations and ensure smooth beverage production.</li><li>Prepare and oversee the preparation of:</li><li>Specialty coffee beverages</li><li>Espresso-based drinks</li><li>Filter coffee</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Non-coffee beverages</li><li>Smoothies and other caf&eacute; beverages</li><li>Ensure all beverages meet company recipes, standards, and presentation requirements.</li><li>Maintain consistency in taste, quality, and service speed.</li></ul>Coffee Quality Management<ul><li>Monitor coffee quality from grinding, extraction, brewing, and final serving.</li><li>Perform daily espresso calibration and grinder adjustment.</li><li>Ensure proper coffee extraction parameters are maintained.</li><li>Monitor:</li><li>Coffee dose</li><li>Grind size</li><li>Extraction time</li><li>Yield</li><li>Beverage temperature</li><li>Conduct regular quality checks and tasting sessions.</li><li>Maintain coffee standards across all shifts.</li></ul>Menu Development &amp; Beverage Innovation<ul><li>Develop new coffee and beverage recipes.</li><li>Create seasonal drinks and promotional beverages.</li><li>Improve beverage presentation and customer experience.</li><li>Standardize recipes, preparation methods, and serving procedures.</li><li>Maintain beverage recipe cards and SOP documentation.</li></ul>Bar Team Leadership &amp; Training<ul><li>Lead, train, and develop baristas to achieve company standards.</li><li>Conduct coffee training and skills improvement sessions.</li><li>Create barista training programs and assessment procedures.</li><li>Monitor staff performance and provide coaching.</li><li>Prepare bar schedules and assign daily responsibilities.</li></ul>Customer Experience<ul><li>Ensure excellent guest interaction and hospitality standards.</li><li>Handle customer feedback related to beverages professionally.</li><li>Promote coffee knowledge and create a premium caf&eacute; experience.</li><li>Support upselling and product recommendations.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor coffee, beverage, and bar supplies inventory.</li><li>Coordinate with Store Keeper and Procurement Team for ordering requirements.</li><li>Control usage of:</li><li>Coffee beans</li><li>Milk products</li><li>Syrups</li><li>Powders</li><li>Tea products</li><li>Beverage ingredients</li><li>Packaging materials</li><li>Minimize beverage waste and maintain proper portion control.</li><li>Conduct regular stock checks and reconciliation.</li></ul>Bar Equipment Management<ul><li>Ensure proper operation and maintenance of:</li><li>Espresso machines</li><li>Coffee grinders</li><li>Brewing equipment</li><li>Blenders</li><li>Beverage machines</li><li>Water filtration systems</li><li>Perform daily cleaning and maintenance checks.</li><li>Coordinate preventive maintenance and report equipment issues.</li></ul>Food Safety &amp; Hygiene Compliance<ul><li>Ensure compliance with HACCP, hygiene, and sanitation standards.</li><li>Maintain clean and organized bar stations.</li><li>Ensure proper storage and labeling of beverage ingredients.</li><li>Monitor milk handling and temperature control.</li><li>Maintain cleaning schedules for coffee equipment.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily bar reports and operational updates.</li><li>Monitor beverage sales performance.</li><li>Analyze popular and slow-moving beverages.</li><li>Maintain beverage recipes, SOPs, and training records.</li><li>Coordinate with Operations and Management regarding improvements.</li></ul>Required Qualifications<ul><li>Barista certification or specialty coffee training preferred.</li><li>Minimum 4&ndash;5 years of experience as a Barista, Senior Barista, or Head Barista.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Bakery caf&eacute;s</li><li>Restaurant beverage operations</li></ul>Mandatory Knowledge &amp; SkillsSpecialty Coffee ExpertiseStrong knowledge of:<ul><li>Coffee origins and varieties</li><li>Coffee roasting basics</li><li>Espresso preparation</li><li>Brewing methods</li><li>Coffee extraction principles</li><li>Grinder calibration</li><li>Milk steaming and latte art</li><li>Coffee tasting and sensory evaluation</li></ul>Beverage KnowledgeKnowledge of:<ul><li>Hot coffee beverages</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Mocktails</li><li>Tea preparation</li><li>Smoothies</li><li>Seasonal beverage development</li><li>Beverage costing</li></ul>Bar Operations<ul><li>Bar workflow management</li><li>Recipe standardization</li><li>Beverage quality control</li><li>Cost control</li><li>Inventory management</li><li>Team training</li><li>Customer service standards</li></ul>Systems Knowledge (Mandatory)Must have knowledge of:<ul><li>POS Systems</li><li>POS Back Office Systems</li><li>ERP Systems (Odoo, SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Inventory Management Systems</li><li>Recipe &amp; Costing Systems</li></ul>Ability to:<ul><li>Review beverage sales reports</li><li>Monitor product consumption</li><li>Support inventory control</li><li>Maintain beverage records</li><li>Analyze beverage performance</li></ul>Microsoft Office Skills<ul><li>Microsoft Excel: Beverage costing, inventory tracking, sales analysis, and reports.</li><li>Microsoft Word: SOPs, recipes, and training documentation.</li><li>Microsoft Outlook: Professional communication.</li><li>Microsoft PowerPoint: Basic presentations and training materials.</li></ul>Additional Requirements<ul><li>Strong leadership and communication skills.</li><li>Passion for specialty coffee and hospitality.</li><li>Ability to train and develop barista teams.</li><li>Excellent attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to stand for extended periods.</li></ul>Core Competencies<ul><li>Coffee Expertise &amp; Passion</li><li>Beverage Quality Management</li><li>Team Leadership</li><li>Training &amp; Development</li><li>Customer Experience Focus</li><li>Cost Awareness</li><li>Operational Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Creativity &amp; Innovation</li><li>Professional Communication</li></ul>Key Performance Indicators (KPIs)<ul><li>Beverage Quality &amp; Consistency</li><li>Customer Satisfaction</li><li>Beverage Sales Performance</li><li>Coffee Waste Reduction</li><li>Beverage Cost Percentage</li><li>Recipe Compliance</li><li>Bar Cleanliness &amp; Organization</li><li>Equipment Maintenance Compliance</li><li>Barista Training Completion</li><li>Service Speed &amp; Accuracy</li><li>Inventory Accuracy</li></ul>This job description is suitable for a Head Barista managing a specialty coffee shop, bakery caf&eacute;, and premium beverage operation, responsible for coffee excellence, beverage innovation, team leadership, and maintaining world-class caf&eacute; standards.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Head Barista

Key Responsibilities<ul><li>Manage daily warehouse operations, including receiving, storage, picking, packing, and dispatch.</li><li>Maintain accurate inventory records and conduct regular stock counts.</li><li>Monitor inventory levels and coordinate replenishment to avoid shortages or overstocking.</li><li>Ensure proper storage of food and beverage products according to quality and safety standards.</li><li>Supervise and motivate warehouse staff, assigning tasks and monitoring performance.</li><li>Optimize warehouse layout and workflows to improve efficiency and productivity.</li><li>Coordinate with procurement, logistics, and sales teams to ensure timely deliveries.</li><li>Implement and maintain warehouse policies, procedures, and best practices.</li><li>Ensure compliance with health, safety, hygiene, and company regulations.</li><li>Prepare warehouse reports, inventory analyses, and operational performance metrics.</li><li>Investigate and resolve inventory discrepancies, damaged goods, and operational issues.</li><li>Manage warehouse equipment and ensure proper maintenance.</li></ul>Requirements<ul><li>Bachelor's degree or diploma in Supply Chain Management, Logistics, Business Administration, or a related field.</li><li>3&ndash;5+ years of warehouse management experience, preferably in the Food &amp; Beverage industry.</li><li>Strong knowledge of inventory management systems and warehouse operations.</li><li>Experience with ERP or Warehouse Management Systems (WMS).</li><li>Good understanding of food safety regulations and warehouse compliance standards.</li><li>Excellent leadership, organizational, and problem-solving skills.</li><li>Strong communication skills in English (Arabic is an advantage).</li><li>Proficiency in Microsoft Office, especially Excel.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Preferred Qualifications<ul><li>Experience managing chilled, frozen, or dry food storage.</li><li>Knowledge of FIFO/FEFO inventory methods.</li><li>Experience with HACCP, ISO, or food safety standards.</li></ul>Key Skills<ul><li>Warehouse Operations Management</li><li>Inventory Control</li><li>Team Leadership</li><li>Supply Chain Coordination</li><li>Logistics Planning</li><li>Process Improvement</li><li>Data Analysis &amp; Reporting</li><li>Time Management</li><li>Problem Solving</li><li>Health &amp; Safety Compliance</li></ul>Work Location: In person

Warehouse Manager

Key Responsibilities<ul><li>Develop and implement marketing strategies and annual campaign plans.</li><li>Manage all digital marketing channels, including social media, Google Ads, Meta Ads, email marketing, and website content.</li><li>Oversee food delivery aggregator platforms (Talabat, Snoonu, Rafeeq, Keeta, etc.), including menu updates, promotions, sponsored ads, pricing, and performance analysis.</li><li>Plan and execute promotional campaigns, product launches, seasonal offers, and loyalty programs.</li><li>Monitor marketing performance, campaign ROI, sales trends, and customer insights, providing regular reports.</li><li>Coordinate with operations, sales, and external agencies to ensure successful campaign execution.</li><li>Manage branding, content creation, photography, videography, and marketing materials.</li><li>Build relationships with influencers, media partners, and vendors to maximize brand exposure.</li><li>Manage the marketing budget and ensure cost-effective use of resources.</li><li>Lead and mentor the marketing team to achieve departmental goals.</li></ul>Requirements<ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>5+ years of marketing experience, preferably in the F&amp;B, restaurant, or hospitality industry.</li><li>Strong knowledge of digital marketing, social media, branding, and food delivery aggregators.</li><li>Experience with Google Analytics, Meta Business Suite, CRM systems, and Microsoft Office.</li><li>Excellent leadership, communication, analytical, and project management skills.</li></ul>Key Skills<ul><li>Marketing Strategy</li><li>Brand Management</li><li>Digital Marketing</li><li>Social Media Management</li><li>Aggregator Platform Management</li><li>Campaign Planning</li><li>Budget Management</li><li>Market Analysis</li><li>Team Leadership</li><li>Communication &amp; Reporting</li></ul>Work Location: In person

Marketing Manager

Key Responsibilities<ul><li>Manage all food delivery aggregator platforms, including Talabat, Snoonu, Rafeeq, Keeta, and other relevant platforms.</li><li>Maintain accurate and up-to-date menus, pricing, product descriptions, images, modifiers, and availability.</li><li>Plan, execute, and monitor promotional campaigns, discounts, sponsored ads, and featured listings to maximize online sales.</li><li>Analyze sales performance, customer behavior, conversion rates, and platform KPIs, providing recommendations to improve performance.</li><li>Coordinate with Operations, Marketing, Kitchen, and Finance teams to ensure menu accuracy, product availability, and campaign execution.</li><li>Monitor customer ratings, reviews, and platform feedback, ensuring timely resolution of issues.</li><li>Work closely with aggregator account managers to negotiate campaigns, improve visibility, and optimize platform performance.</li><li>Track competitor pricing, promotions, and market trends to identify growth opportunities.</li><li>Prepare daily, weekly, and monthly performance reports, including sales, campaign ROI, and platform analytics.</li><li>Ensure compliance with company standards and aggregator platform requirements.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.</li><li>Minimum 2 years of experience managing food delivery aggregators within the F&amp;B industry.</li><li>Proven experience in menu management, pricing, promotions, sponsored campaigns, and online sales optimization.</li><li>Strong analytical skills with experience using sales reports and performance dashboards.</li><li>Excellent communication, coordination, and organizational skills.</li><li>Proficiency in Microsoft Excel and reporting tools.</li><li>Experience working with multiple food delivery platforms is required.</li></ul>Key Skills<ul><li>Aggregator Platform Management</li><li>Menu &amp; Pricing Management</li><li>Campaign &amp; Promotion Management</li><li>Sales &amp; Performance Analysis</li><li>Online Sales Optimization</li><li>Data Analysis &amp; Reporting</li><li>Customer Experience Management</li><li>Coordination &amp; Communication</li><li>Microsoft Excel</li><li>Problem Solving &amp; Attention to Detail</li></ul>Work Location: In person

Aggregator Specialist

Join Pure planet and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pure planet

About Company

Head Barista

Warehouse Manager

Marketing Manager

Aggregator Specialist