Qureos Mentor

Regatta Capital Holding

The Multisite Manager will oversee operations across multiple specialty coffee shops, ensuring consistency in quality, service, and brand standards. This role requires strong leadership, operational expertise, and a passion for specialty coffee culture. The manager will drive performance, mentor teams, and uphold the company&rsquo;s reputation for excellence in every cup.Responsibility<ul><li>Coffee operations : Supervise daily operations across multiple locations, ensuring adherence to specialty coffee standards and company policies.</li><li>Analyze branch sales levels and profitability, create and implement strategic plans to achieve sales goals.</li><li>Quality control: Maintain consistency in coffee preparation, brewing methods, and product offerings across all sites.</li><li>Training of the team at Branch level focusing on specialty coffee knowledge, customer service, and operational excellence.</li><li>Customer experience: Ensure each store delivers a welcoming environment and exceptional service, resolving escalated customer concerns.</li><li>Performance management: Track KPIs such as sales, customer satisfaction, and operational efficiency across all locations.</li><li>Inventory control to guarantee product availability and quality.</li><li>Assist the Baristas, stations and coffee shop events.</li></ul>Requirements<ul><li>2-3 years experience in the same role in Coffee shop management.</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field</li><li>Well-organized, detailed oriented, and able to multi-task</li><li>Must have effective problem solving/decision making abilities</li><li>Must have excellent verbal and written communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Specialty Coffee: 6 years (Preferred)</li></ul>

Multi Site Manager - Specialty Coffee

Job Description<ul><li>Greet the customers in a professional and friendly way.</li><li>Educate customers on coffee blends and menu items.</li><li>Prepare and serve coffee, and specialty beverages according to recipes and customer preferences</li><li>Taking orders while paying attention to details</li><li>Handle cash and card transactions, ensuring accuracy in the point-of-sale system</li><li>Maintain cleanliness and organization of the caf&eacute;, including counters, equipment, and seating areas</li><li>Comply with health and safety regulations and Clean as you go policy</li><li>Stock Maintenance, restock inventory, including cups, syrups, coffee beans, and food items.</li><li>Check if the brewing equipment operates properly and report any maintenance needs</li></ul>Experience &amp; Skills:<ul><li>2+ years experience as a barista, specialty coffee experience is an added advantage</li><li>Ability to work in a fast-paced environment and multitask effectively</li><li>Transferable Visa</li><li>Immediate Joiner preferred.</li><li>Strong communication and interpersonal skills</li><li>Passion for coffee and customer service</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a transferable Visa?</li><li>When can join?</li></ul>Experience:<ul><li>Barista: 2 years (Required)</li></ul>Work Location: In person

Barista

Join Regatta Capital Holding and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Regatta Capital Holding

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Multi Site Manager - Specialty Coffee

Barista