Chris Wilson

Robert Quinn Ltd

Job Overview Robert Quinn Ltd, one of Ireland's leading construction companies, is seeking a diligent and professional Remote Email Support Specialist to join our team. With nearly 50 years of experience in delivering high-quality commercial, retail, healthcare, and educational projects, we are looking for an individual who can provide exceptional support that reflects our company's commitment to excellence. This is a full-time, fully remote position, offering the opportunity to work with a dynamic team in a thriving industry. The ideal candidate will be an outstanding communicator with meticulous attention to detail, capable of managing a high volume of email correspondence efficiently. This role offers a competitive hourly wage of $26.00 - $36.00 USD. Responsibilities As a Remote Email Support Specialist, you will be the first point of contact for many of our clients, partners, and suppliers. Your primary duties will include: • Responding to all email inquiries promptly, professionally, and accurately. • Providing clear and concise information regarding our company's services, ongoing projects, and general operations. • Categorising inquiries and escalating complex issues to the appropriate internal departments, such as project management or finance. • Maintaining comprehensive records of all communications and ensuring issues are tracked through to resolution. • Upholding the highest standards of customer service in every interaction. • Assisting in the management and organisation of company email inboxes to ensure an efficient workflow. • Collaborating with the wider team to ensure a seamless and consistent support experience for all stakeholders. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer support, email support, or administrative role. • Exceptional written communication and interpersonal skills, with perfect grammar and punctuation. • Strong organisational and time-management abilities, with a proven capacity to handle multiple tasks simultaneously. • A high level of proficiency with standard office software, particularly email management tools and the Microsoft Office Suite. • The ability to work independently and effectively in a remote setting. • A professional, patient, and positive attitude. • Experience within the construction industry or a related field is desirable but not essential.

Remote Email Support Specialist

Job Title: Client Support Specialist (Chat-Based) Company: Robert Quinn Ltd Employment Type: Full-Time Location: Remote Job Overview Robert Quinn Ltd, one of Ireland's leading construction companies with nearly 50 years of industry experience, is seeking a dedicated and professional Client Support Specialist to join our team. We specialise in high-quality commercial, retail, healthcare, and educational construction projects and are known for our exceptional workmanship and timely delivery. In this role, you will be the first point of contact for our valued clients, providing outstanding support and information exclusively through our chat-based platforms. This is an excellent opportunity to contribute to a reputable organisation and play a key part in maintaining our high standards of client satisfaction. Responsibilities • Engage professionally with clients via live chat to provide timely and accurate information regarding our services, including commercial fit-outs, Building Information Modeling (BIM), and design-build solutions. • Serve as the primary point of contact for all inbound chat enquiries, addressing questions and providing support with a consistently high level of service. • Guide clients and potential customers through our website and digital client portals, ensuring a seamless and positive user experience. • Identify, troubleshoot, and effectively escalate complex issues to the appropriate internal teams, such as project managers or the sales department. • Maintain precise and detailed records of all client interactions and communications within our CRM system. • Gather and document client feedback to contribute to the continuous improvement of our services and support processes. • Work collaboratively with the wider team to ensure a consistent and professional brand image across all client touchpoints. Qualifications • Proven experience in a client support or customer service role, with a strong preference for candidates with experience in chat-based communication. • Exceptional written communication skills in English, with impeccable grammar, spelling, and punctuation. • Strong problem-solving abilities and the capacity to remain calm and professional in a fast-paced environment. • A self-motivated, disciplined, and organised approach, essential for success in a remote working role. • Proficiency in using CRM software and digital communication platforms is highly advantageous. • A genuine interest in the construction or architectural industry is desirable but not essential. What We Offer • A competitive hourly wage of $25 - $35 USD. • A full-time, remote position that offers flexibility and supports a healthy work-life balance. • The opportunity to be part of a highly respected and stable company with a rich history of successful projects valued at over €340 million. • A supportive and collaborative team environment where your contributions are recognised and valued.

Client Support Specialist (Chat-Based)

<h3>Job Overview</h3>Robert Quinn Ltd is seeking a diligent and highly organised Administrative Assistant to join our team on a full-time basis. The successful candidate will be a crucial part of our daily operations, providing comprehensive administrative support and ensuring the smooth and efficient running of our office. We are looking for a proactive individual with excellent communication skills and a keen eye for detail who thrives in a professional and collaborative environment. This role offers a competitive salary in the range of $60,000 - $75,000 per annum, dependent on experience.  <h3>Responsibilities</h3>  <ul><li>Manage and direct incoming calls and correspondence, including emails and mail.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements for senior staff.</li><li>Prepare and edit documents, reports, and presentations with a high degree of accuracy.</li><li>Maintain and organise both digital and physical filing systems to ensure information is easily accessible.</li><li>Greet visitors and clients, acting as a professional first point of contact for the company.</li><li>Monitor and manage office supplies inventory, placing orders as necessary.</li><li>Provide general administrative support to various departments and assist with ad-hoc projects.</li><li>Assist with the preparation of expense reports and basic bookkeeping tasks.</li></ul>  <h3>Qualifications</h3>  <ul><li>Proven experience in an administrative, office assistant, or similar role.</li><li>Excellent proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Exceptional organisational and time-management skills with the ability to prioritise tasks effectively.</li><li>Strong written and verbal communication skills, with a professional and courteous manner.</li><li>High level of attention to detail and accuracy in all work.</li><li>The ability to work independently with minimal supervision as well as collaboratively within a team.</li><li>A proactive and positive attitude with strong problem-solving skills.</li><li>A relevant qualification in business administration or a related field is desirable but not essential.</li></ul>  <h3>Benefits</h3>  <ul><li>A competitive salary and comprehensive benefits package.</li><li>Company pension scheme.</li><li>Generous annual leave entitlement.</li><li>Opportunities for professional development and continuous learning.</li><li>A supportive and friendly work environment.</li></ul>

Administrative Assistant

Join Robert Quinn Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Robert Quinn Ltd

About Company

Remote Email Support Specialist

Client Support Specialist (Chat-Based)

Administrative Assistant