Urwah Admin

Shine Event Staffing

<div><h4 class="jobSectionHeader">Role Overview</h4>
As an Operations Manager at Shine, you will be responsible for planning, coordinating, and
executing client events from confirmation through successful completion. You will act as the
primary operational lead, ensuring staffing requirements, client expectations, timelines, and
event logistics are delivered to the highest standard.
Working closely with Business Development, Recruitment, Operations, and Event
Supervisors, you will oversee multiple projects simultaneously while maintaining Shine's
reputation for operational excellence and exceptional client service.<h4 class="jobSectionHeader">
Key Responsibilities</h4><h5 class="jobSectionHeader">
Project &amp; Event Management</h5><ul><li>
Manage the complete lifecycle of assigned events from project kickoff through post-event completion.</li><li>
Develop project timelines, staffing plans, and execution schedules.</li><li>
Coordinate with internal departments to ensure all event requirements are fulfilled.</li><li>
Monitor project milestones and proactively address operational risks.</li><li>
Ensure every event is delivered on time, within scope, and according to client expectations.</li></ul><h5 class="jobSectionHeader">
Client Relationship Management</h5><ul><li>
Serve as the primary point of contact for assigned clients during project execution.</li><li>
Conduct project briefings and planning meetings with clients.</li><li>
Communicate event updates, staffing confirmations, and operational changes.</li><li>
Resolve client concerns promptly while maintaining a high level of customer satisfaction.</li></ul><h5 class="jobSectionHeader">
Staffing &amp; Operations</h5><ul><li>
Collaborate with the Recruitment team to ensure appropriate staffing levels.</li><li>
Review staff allocations based on event requirements and client expectations.
</li><li>Coordinate with Event Supervisors to ensure successful on-site execution.</li><li>
Monitor attendance, shift coverage, replacements, and operational performance.</li></ul><h5 class="jobSectionHeader">
Event Execution</h5><ul><li>
Oversee event readiness before deployment.</li><li>
Ensure supervisors receive complete event briefings and documentation.</li><li>
Monitor live event operations and provide support when unexpected issues arise.</li><li>
Make real-time operational decisions to ensure successful event delivery.</li></ul><h5 class="jobSectionHeader">
Cross-Functional Collaboration</h5><h6 class="jobSectionHeader">
Work closely with:</h6><ul><li>
Business Development for project handovers.</li><li>
Recruitment for staffing fulfillment.</li><li>
HR for compliance and documentation.</li><li>
Finance regarding project budgets and payrolls.</li><li>
Marketing when required for branded activations.</li></ul><h6 class="jobSectionHeader">
Reporting &amp; Continuous Improvement</h6><ul><li>
Prepare post-event reports summarizing performance, staffing outcomes, client feedback, and lessons learned.</li><li>
Track project KPIs including staffing fulfillment, attendance, client satisfaction, and operational efficiency.</li><li>
Recommend process improvements to enhance event delivery and internal workflows.</li></ul><h4 class="jobSectionHeader">
Requirements</h4><h5 class="jobSectionHeader">
Education</h5><ul><li>
Bachelor's degree in Business Administration, Project Management, EventManagement, Hospitality, or a related field.</li></ul><h5 class="jobSectionHeader">
Experience</h5><ul><li>
3&ndash;5+ years of project management, event operations, hospitality, or staffing experience.</li><li>
Experience managing multiple projects simultaneously.</li><li>
Previous experience working with large teams in fast-paced environments is highly preferred.</li></ul><h4 class="jobSectionHeader">
Skills &amp; Competencies</h4><h5 class="jobSectionHeader">
Technical Skills</h5><ul><li>
Strong project planning and organizational skills.</li><li>
Excellent stakeholder management.</li><li>
Budget and resource planning.</li><li>
Risk assessment and problem-solving.</li><li>
Arabic and English proficiency.</li></ul><h5 class="jobSectionHeader">
Soft Skills</h5><ul><li>
Exceptional leadership and decision-making abilities.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to remain calm under pressure.</li><li>
Strong negotiation and conflict resolution skills.</li><li>
Highly organized with exceptional attention to detail.</li><li>
Customer-focused mindset.</li><li>
Ability to prioritize competing deadlines.</li></ul></div>

Operations Manager

<div>The Recruitment Manager will lead the company&rsquo;s recruitment strategy, overseeing the growth
and engagement of the freelance community and the clients&rsquo; recruitment requests. This role is
responsible for ensuring a dynamic, up-to-date talent database, fostering key partnerships, and
delivering exceptional recruitment services for both external clients and internal needs. The
Manager will lead recruitment, drive operational excellence, and uphold the highest standards of
candidate and client experience.
Responsibilities
Freelance Community &amp; Talent Database<ul><li>Develop and execute strategies to grow and engage our freelance talent community.</li><li>Source, attract, and retain top freelance candidates using diverse channels (job boards,</li></ul>
social media, referrals, events, etc.).<ul><li>Establish and maintain partnerships with universities, and training institutions to build</li></ul>
robust talent pipelines.<ul><li>Oversee regular updates and refresh the talent database, ensuring data accuracy and</li></ul>
quality.<ul><li>Analyze talent market trends to anticipate business needs and opportunities for growth.</li></ul>
Saudi Talent Development Vision 2030 Alignment<ul><li>Design and implement programs to support Saudization initiatives and increase local</li></ul>
talent participation in the workforce.<ul><li>Champion diversity, inclusion, and the professional development of talent across all</li></ul>
recruitment activities.
Recruitment Department Leadership<ul><li>Manage the recruitment department focused on hospitality, and F&amp;B sectors.</li><li>Design and implement recruitment processes, KPIs, and performance management</li></ul>
systems.<ul><li>Oversee the recruitment life cycle, from job briefing and sourcing to placement and</li></ul>
onboarding.<ul><li>Ensure compliance with relevant labor laws and company policies.</li></ul>
Client &amp; Stakeholder Management<ul><li>Act as a primary point of contact for key clients, understanding their needs and providing tailored recruitment solutions.</li><li>Build and sustain strong client relationships, ensuring high satisfaction and repeat</li></ul>
business.<ul><li>Represent the company at industry events, career fairs, and networking functions.</li><li>Collaborate with internal teams to support internal hiring initiatives and promote a</li></ul>
positive work culture.
Technology, Process &amp; Reporting<ul><li>Oversee, launch and optimize the Applicant Tracking System (ATS) and other</li></ul>
recruitment technologies.<ul><li>Ensure accurate reporting and analytics on recruitment activity, effectiveness,</li></ul>
Saudization, and talent pipeline health.<ul><li>Identify and implement process improvements to streamline recruitment operations.</li></ul>
Requirements<ul><li>Proven experience (typically 5+ years) in recruitment leadership, preferably within</li></ul>
hospitality, events or F&amp;B businesses.<ul><li>Strong commercial mindset with experience building scalable recruitment operations and</li></ul>
employer brand programs.<ul><li>Demonstrable success leading and developing recruitment teams, with excellent</li></ul>
stakeholder management skills.<ul><li>Confidence using recruitment technology and analytics (ATS, CRM, sourcing tools and</li></ul>
basic reporting) to drive decisions.<ul><li>Deep knowledge of volume recruitment, contingent workforce management and</li></ul>
temporary staffing models.<ul><li>Excellent verbal and written communication skills.</li><li>Highly organized, with the ability to prioritise competing demands and deliver to tight</li></ul>
timelines in a fast-paced event-driven environment.<ul><li>Committed to inclusive hiring and creating a positive candidate experience at every</li></ul>
touchpoint.<ul><li>Flexibility to work occasional evenings or weekends to support key events and</li></ul>
activations.</div>

F&B Recruitment Manager

<div>The coordinator supports both recruitment and day-to-day operations to ensure staffing placements are delivered smoothly. The role is responsible for coordinating staff, supporting event delivery, maintaining records, and acting as a key link between talent, clients, and internal teams.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Support sourcing, screening coordination, and talent pool development.</li><li>
Assist with onboarding new talent, verifying documents, and maintaining candidate profiles.</li><li>
Support on-ground operations and staff deployment for events and projects.</li><li>
Manage staff accreditation, uniforms, and event readiness requirements.</li><li>
Monitor on-site quality and ensure staff attendance and presentation standards are met.</li><li>
Coordinate staff scheduling, availability, and deployment across multiple assignments.</li><li>
Brief staff before assignments and act as a point of contact during events.</li><li>
Liaise with clients regarding requirements, timelines, and operational updates.</li><li>
Maintain accurate placement records, staff profiles, and documentation.</li><li>
Gather post-event feedback from staff and clients.</li></ul><h2 class="jobSectionHeader"> 
Requirements</h2><ul><li>
Strong coordination and organizational skills.</li><li>
Ability to manage multiple tasks and priorities simultaneously.</li><li>
Comfortable working in a fast-paced operational environment.</li><li>
Strong communication and stakeholder management skills.</li><li>
Ability to work closely with staff, clients, and internal teams.</li><li>
Fluent in Arabic and English.</li></ul></div>

F&B Coordinator

<div>The Business Development Account Executive supports the BD team across the commercial cycle, assisting with client engagement, opportunity tracking, proposal preparation, and business development activities. The role provides hands-on exposure to client-facing work while supporting the BD Director and BD Manager in driving business growth.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Support the BD Director and BD Manager in managing client relationships and meetings.</li><li>
Participate in client pitches, presentations, and commercial discussions.</li><li>
Assist in preparing RFP responses, proposals, and quotations.</li><li>
Coordinate with Operations to gather information required for commercial offers.</li><li>
Track opportunities and maintain accurate pipeline records.</li><li>
Update and maintain CRM records, client information, and follow-up activities.</li><li>
Research prospective clients and prepare background information ahead of meetings.</li><li>
Take meeting notes and follow up on action items.</li><li>
Support lead generation and business development activities.</li><li>
Represent Shine alongside the BD team at networking events and industry exhibitions.</li></ul></div>

Business Development Account Executive

Join Shine Event Staffing and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Shine Event Staffing

About Company

Operations Manager

F&B Recruitment Manager

F&B Coordinator

Business Development Account Executive