Qureos Mentor

Smart Crowd Holdings Ltd

<div>About the Role
Ready to drive the expansion of a premier name in Dubai&rsquo;s short-term rental market? HAVN Holiday Homes is looking for a high-octane Business Development Associate to spearhead our portfolio growth. Based in Dubai, you will be the engine of our acquisition strategy, turning property leads into successful partnerships. This is a role for a hunter, someone who understands the holiday home ecosystem inside and out and has the grit and network to scale our inventory at pace.
About Havn Holiday Homes
HAVN is a Dubai based holiday homes management company specializing in short term rentals across prime locations across the city. We help property owners maximize rental income while delivering seamless, high-quality stays for guests through hands on management and genuine hospitality.
We offer end to end services covering property onboarding and DTCM licensing, professional photography, listing and pricing optimization, marketing, guest relations, housekeeping, and ongoing maintenance. Our goal is to remove the complexity of short-term rentals while ensuring consistent performance and compliance.
HAVN manages a growing portfolio of fully licensed properties across key areas including Downtown Dubai, Dubai Marina, Dubai Hills Estate, Business Bay, Jumeirah Village Circle, Jumeirah Lakes Towers, and Dubai Creek Harbour. Our homes range from studios to multi bedroom apartments, all maintained to meet strict quality standards.
Our people first approach focuses on clear communication with owners, responsive guest support, and careful property upkeep. Operating in full compliance with Dubai&rsquo;s Department of Economy and Tourism, HAVN combines boutique level service with professional operations to deliver reliable results and peace of mind.
Requirements
What You'll Do<ul>
<li>
Scale the Portfolio: Consistently secure 8&ndash;10 new units per month, ensuring a steady pipeline of high-quality properties.</li>
<li>Master Outreach: Execute a high-volume outreach strategy, including cold calling, door-knocking, and digital prospecting to find untapped opportunities.</li>
<li>Build an Agent Network: Develop and nurture deep relationships with real estate agents across Dubai to ensure HAVN is their first choice for referrals.</li>
<li>Own the Pitch: Conduct property viewings, present our management models to owners, and handle the sales process from initial contact to contract signing.</li>
<li>Market Intelligence: Stay ahead of industry trends and competitor strategies to effectively position HAVN's value proposition.</li>
<li>Strategic Partnerships: Collaborate with the team to identify and close partnerships with property owners and developers for bulk unit acquisitions.</li>
</ul>
What We're Looking For<ul>
<li>
Sector Specialist: 2&ndash;4 years of experience in Business Development specifically within the Dubai Holiday Home market.</li>
<li>The &quot;Hunter&quot; Mindset: A proactive professional who thrives on cold calling and outreach; you don't wait for leads to come to you.</li>
<li>Relationship Driven: Strong interpersonal skills with the ability to build genuine rapport with HNW property owners and real estate agents.</li>
<li>Result-Oriented: A proven track record of consistently meeting or exceeding acquisition targets.</li>
<li>Mobile &amp; Ready: Must be based in Dubai with a valid UAE driving license, this is a field-heavy, on-site role.</li></ul></div>

Business Development Associate - HAVN Holiday Homes

<div>About the Role
Are you a process-driven professional who loves creating seamless experiences? SmartCrowd is hiring a Tenant Management Associate to own the entire tenant lifecycle and ensure our operations run like clockwork. Based in Dubai, you will be the primary point of contact for our residents, managing everything from compliance and contracts to daily inquiries. This is a mission-critical role for someone who is exceptionally organized, firm yet empathetic, and ready to learn the ropes of a regulated FinTech platform.
About SmartCrowd
SmartCrowd is where fintech innovation meets real estate investment. Our mission is to make real estate investing accessible through fractional ownership. We create opportunities for investors of different backgrounds to participate in quality property investments. Our team combines technology, analysis, and creativity to redefine how people in the region build wealth.
Requirements
What You'll Do<ul>
<li>
Onboarding &amp; Compliance: Conduct thorough compliance checks for all incoming tenants and manage the preparation and signing of tenancy contracts.</li>
<li>Lease Administration: Execute Ejari and DIFC lease registrations and manage tenant-side operations on platforms like Keyper and Tern.</li>
<li>Financial Oversight: Manage cheque and payment collection, track rental payments rigorously, and ensure the collection of renewal admin fees.</li>
<li>Tenant Experience: Act as the main point of contact for tenant concerns, including maintenance requests, rent delays, and early terminations.</li>
<li>Utility &amp; Logistics: Assist tenants with utilities registration and manage the complete move-in and move-out process.</li>
<li>Coordination: Manage notices, renewals, and coordinate with tenants for property viewings and inspections.</li>
<li>Communication &amp; Records: Own the info@windsorestates.ae inbox and maintain meticulous records to support the Head of Operations.</li>
</ul>
What We're Looking For<ul>
<li>
Education &amp; Experience: 0&ndash;2 years of experience. We encourage fresh graduates with a degree in Business, Real Estate, or a related field to apply.</li>
<li>Quick Learner: Ability to quickly grasp Dubai Land Department (DLD) regulations, Ejari systems, and DIFC lease requirements.</li>
<li>Tech Savvy: Comfortable learning and using property management software (Keyper/Tern experience is a major plus).</li>
<li>Communication: Excellent interpersonal skills with the ability to handle conversations professionally and with empathy.</li>
<li>Detail-Oriented: A &quot;zero-mistake&quot; mindset when it comes to contracts and financial tracking.</li>
<li>Location: Must be based in Dubai, this is an on-site role.</li></ul></div>

Tenant Management Associate

<div>About the Role
Do you have a &quot;get it done&quot; attitude when it comes to property maintenance and owner relations? SmartCrowd is seeking a Property Management Associate to protect and maintain our growing portfolio of assets. Based in Dubai, you will bridge the gap between owners, contractors, and building management. You&rsquo;ll be responsible for the physical and financial health of our properties, ensuring they are move-in ready and operating efficiently. This is the perfect role for a detail-oriented operator who enjoys a mix of office coordination and hands-on property management. 
 
About SmartCrowd
SmartCrowd is where fintech innovation meets real estate investment. Our mission is to make real estate investing accessible through fractional ownership. We create opportunities for investors of different backgrounds to participate in quality property investments. Our team combines technology, analysis, and creativity to redefine how people in the region build wealth.
Requirements
What You'll Do<ul>
<li>
Contract Management: Handle property management contracts for both internal (SmartCrowd) and external owners.</li>
<li>Maintenance &amp; Inspections: Arrange maintenance inspections, source competitive quotations from contractors, and manage work permits.</li>
<li>Quality Control: Conduct rigorous pre-move-in and move-out inspections to ensure property standards are maintained.</li>
<li>Financial Management: Oversee utility and service charge payments, manage Noqodi statements, and track/collect management fees.</li>
<li>Landlord Operations: Manage the landlord-side of platforms like Keyper and Tern, ensuring seamless data flow.</li>
<li>Stakeholder Liaison: Coordinate with building management for viewing permits and manage payments to contractors and external owners.</li>
<li>Asset Support: Own the am@smartcrowd.ae inbox, manage office maintenance, and maintain proper record-keeping for all assets.</li>
Legal &amp; Dispute Support: Assist in legal management of handling disputes related to the property, ensuring all documentation is accurate and organized for resolution. 
<li>
</li>
</ul>What We're Looking For<ul>
<li>
Education &amp; Experience: 0&ndash;2 years of experience. Fresh graduates who are proactive, handy, and organized are encouraged to apply.</li>
<li>Analytical Mindset: Comfortable managing Noqodi, service charge schedules, and management fee tracking.</li>
<li>Organization: Ability to manage multiple properties and contractors simultaneously without losing track of details.</li>
<li>Proactive Learner: A self-starter who can resolve property issues independently and support the Head of Operations.</li>
<li>Adaptable: Ready to spend time both in the office and visiting properties across Dubai.</li>
<li>Location: Must be based in Dubai, this is an on-site role.</li></ul></div>

Property Management Associate

Join Smart Crowd Holdings Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Smart Crowd Holdings Ltd

About Company

Business Development Associate - HAVN Holiday Homes

Tenant Management Associate

Property Management Associate