Qureos Mentor

Spell Engineering

We are a growing organization operating in multiple sectors including engineering services, software solutions, marketing operations, and business development. We are seeking a highly capable professional to oversee our internal teams, streamline operations, and ensure company goals are executed efficiently.Position SummaryThe Operations &amp; Team Management Director will be responsible for supervising the engineering team, marketing teams, HR operations, and overall business workflow. This role acts as the central leadership position responsible for managing daily operations, coordinating between departments, improving team performance, and ensuring company targets are achieved.The position requires strong leadership, organizational management, and strategic planning skills.Key ResponsibilitiesTeam Management<ul><li>Supervise and coordinate the engineering, marketing, and sales teams.</li><li>Ensure effective communication and collaboration between all departments.</li><li>Monitor team performance and productivity.</li><li>Assign tasks, set targets, and track project progress.</li></ul>Engineering Team Oversight<ul><li>Manage the engineering department and ensure project deadlines are met.</li><li>Coordinate with engineers for project planning, resource allocation, and execution.</li><li>Maintain quality standards for technical work and deliverables.</li></ul>Marketing &amp; Business Development<ul><li>Oversee email marketing, cold calling, and lead generation teams.</li><li>Monitor marketing campaigns and sales pipelines.</li><li>Develop strategies to improve lead generation and client acquisition.</li></ul>HR &amp; Recruitment Management<ul><li>Manage hiring processes, interviews, and onboarding of new staff.</li><li>Oversee employee performance evaluations.</li><li>Handle HR policies, staff management, and conflict resolution.</li></ul>Operational Management<ul><li>Develop internal systems to improve workflow efficiency.</li><li>Monitor company KPIs and performance metrics.</li><li>Ensure smooth coordination between departments.</li></ul>Strategic Planning<ul><li>Work closely with company leadership to plan business growth strategies.</li><li>Identify opportunities to improve operations and expand services.</li><li>Help implement new systems, technologies, and automation.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong leadership and management experience</li><li>Excellent communication and team coordination skills</li><li>Experience managing multiple departments simultaneously</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to manage engineering, marketing, and HR functions</li><li>Experience with CRM systems, project management tools, and business reporting</li></ul>Preferred Experience<ul><li>5+ years experience in operations management or executive leadership role</li><li>Experience managing technical teams and marketing teams</li><li>Background in software, engineering, or business operations</li></ul>Key Performance Indicators (KPIs)<ul><li>Team productivity and performance</li><li>Marketing lead generation growth</li><li>Project completion timelines</li><li>Employee retention and performance</li><li>Operational efficiency improvements</li></ul>Position TypeFull-Time | Leadership RoleLocation : Near Asghar Mall Chowk, Main Murree Rd, RawalpindiWork Location: In person

Operations & Team Management Director (Executive Level)

Location: Murree rd, RawalpindiJob Type: Full-TimeDepartment: Human ResourcesJob SummaryWe are seeking a dedicated and organized HR Officer to manage daily human resources operations. The ideal candidate will be responsible for recruitment, employee relations, HR documentation, performance management, and ensuring company policies are followed. The HR Officer will play a key role in supporting staff and maintaining a productive workplace environment.Key Responsibilities<ul><li>Manage the recruitment and hiring process, including job postings, screening candidates, and scheduling interviews.</li><li>Maintain and update employee records, HR databases, and documentation.</li><li>Assist in onboarding and orientation of new employees.</li><li>Ensure compliance with company policies, labor laws, and HR procedures.</li><li>Handle employee relations issues and provide support to staff when required.</li><li>Manage attendance, leave records, and employee performance documentation.</li><li>Assist in training and development programs for employees.</li><li>Prepare HR reports and maintain HR documentation for management review.</li><li>Coordinate with management regarding performance evaluations and disciplinary actions.</li><li>Support payroll and benefits administration when required.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>2&ndash;4 years of experience in HR or a related role.</li><li>Strong knowledge of HR policies, recruitment processes, and labor regulations.</li><li>Excellent communication and interpersonal skills.</li><li>Good organizational and time-management abilities.</li><li>Proficiency in MS Office and HR software systems.</li></ul>Skills Required<ul><li>Recruitment &amp; Talent Acquisition</li><li>Employee Relations</li><li>HR Documentation &amp; Compliance</li><li>Conflict Resolution</li><li>Organizational Skills</li><li>Confidentiality and Professionalism</li></ul>Preferred Qualifications<ul><li>HR certification (SHRM, CIPD, or equivalent) is a plus.</li><li>Experience with HRIS or payroll systems.</li></ul>Job Type: Full-timeWork Location: In person

HR Officer

Location : Shadman 1, Lahore Time : US Time Zone (7pm to 3am)We are seeking a motivated and professional Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting customers, generating leads, and ensuring high levels of customer satisfaction through effective communication and problem-solving skills.Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner</li><li>Respond to customer inquiries, complaints, and service requests</li><li>Provide accurate information about products and services</li><li>Generate and qualify leads through cold and warm calling</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Follow up with customers to ensure issue resolution</li><li>Meet daily, weekly, and monthly call and performance targets</li><li>Maintain a high level of professionalism and customer service standards</li></ul>Requirements<ul><li>Excellent verbal communication skills</li><li>Strong persuasion and negotiation abilities</li><li>Basic computer knowledge (CRM, MS Office, email handling)</li><li>Ability to work under pressure and meet targets</li><li>Good listening and problem-solving skills</li><li>Prior call center experience preferred (Fresh candidates may apply)</li></ul>Compensation &amp; Benefits<ul><li>Competitive Salary</li><li>Performance-Based Incentives</li><li>Growth Opportunities</li><li>Professional Work Environment</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent (Male & Female)

Join Spell Engineering and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Spell Engineering

About Company

Operations & Team Management Director (Executive Level)

HR Officer

Call Center Agent (Male & Female)