Qureos Mentor

TECEZE

<div>
 
 
 Job Overview:
 
 
 
 We are looking for a reliable and flexible
 
 IT Support Specialist (Backfill Support or Freelancer)
 
 to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's
 
 
 
 
 
 
 Key Responsibilitie
 
 s:
 
 
 Provide on-site IT support for desktops, laptops, and peripheral devices.
 
 
 Install, configure, and maintain hardware and software as per organizational standards.
 
 
 Perfor
 
 m IMAC (Install, Move, Add, Chang
 
 e) activities for IT assets.
 
 
 Handle hardware and software troubleshooting, including break-fix support.
 
 
 Coordinate with OEM/vendors for hardware repairs, replacements, and escalations.
 
 
 Manage and maintain IT inventory, including asset tracking and documentation.
 
 
 Perform system imaging for laptops and desktops.
 
 
 Support printer setup, troubleshooting, and network printer installations.
 
 
 Assist in conference room setup, AV support, and meeting room technologies.
 
 
 Provide VIP/end-user support with high-touch service.
 
 
 Support Office 365-related issues and general user account troubleshooting.
 
 
 Install and troubleshoot compliance/security software.
 
 
 Provide support for Mac devices alongside Windows systems.
 
 
 Ensure adherence to define
 
 d Service Level Agreements (SLA
 
 s).
 
 
 Document incidents, resolutions, and maintain knowledge base articles.
 
 
 Support after-hours activities, events, and recurring meetings when required.
 
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 
 Strong knowledge of desktop/laptop troubleshooting and configuration.
 
 
 Hands-on experience with hardware support and peripheral devices.
 
 
 Basic networking knowledge inclu
 
 ding DHCP, DNS, and LAN connectivity.
 
 
 
 Experience in printer/network printer setup and troubleshooting.
 
 
 Familiarity
 
 with Office 365 su
 
 pport.
 
 
 Good communication and interpersonal skills.
 
 
 Ability to work independently in a dynamic environment.
 
 
 Experience in inventory management and vendor coordination
 
</div>

Field Support Specialist  ( Freelance / Dispatch)

<div>
 
 
 US IT Recruiter
 
 
 
 TECEZE Chennai, Tamil Nadu, India (On-site)
 
 
 
 
 
 
 
 
 
 About Teceze
 
 :
 
 
 
 
 
 Teceze is a leading IT consulting and business process services company headquartered in the UK, with a presence in over 15 countries. With a dedicated workforce of 1500+ employees serving clients across 75+ cities, we are recognized for our comprehensive service portfolio and commitment to sustainability. We are currently hiring for
 
 a US IT Recruit
 
 er to specialize in talent acquisition across th
 
 e US regi
 
 on, contributing to our expanding global operations.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Develop and execute recruitment strategies to meet staffing needs within t
 
 he US IT sec
 
 tor.
 </li>
 <li>
 Manage t
 
 he end-to-end recruitment proc
 
 ess for various IT roles, including contract, full-time, and C2C hiring.
 </li>
 <li>
 Source candidates using platforms li
 
 ke LinkedIn, Dice, Mons
 
 ter, and internal databases, as well as through vendor management and referrals.
 </li>
 <li>
 Conduct initial screenings and interviews to evaluate candidates&rsquo; qualifications, experience, and cultural fit.
 </li>
 <li>
 Negotiate salary packages, benefits, and other compensation details.
 </li>
 <li>
 Manage and understand vario
 
 us US tax te
 
 rms such
 
 as W2, C2C, and 1
 
 099.
 </li>
 <li>
 Handle visa sponsorship processes and ensure candidates comply with necessa
 
 ry visa regulati
 
 on
 
 s (H1B, OPT, .
 
 ..)
 </li>
 <li>
 Collaborate closely with hiring managers and stakeholders to understand specific job requirements.
 </li>
 <li>
 Build and maintain a strong candidate pipeline through proactive sourcing and relationship management.
 </li>
 <li>
 Ensure compliance wi
 
 th US hiring regulati
 
 ons and company policies.
 </li>
 <li>
 Provide market insights and recommend hiring best practices to optimize recruitment processes.
 </li>
 </ul>
</div>

US IT Recruiter

<div>
 
 
 Backup Deskside Support Engineer &ndash; Onsite
 
 
 
 📍 Location: Hesston, KS (Onsite)
 
 
 
 
 
 We are looking for a Backup Deskside Support Engineer with 3&ndash;5 years of IT support experience to provide onsite technical support and assist remote infrastructure teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide onsite deskside and infrastructure support.
 </li>
 <li>
 Troubleshoot network devices, switches, routers, and wireless access points.
 </li>
 <li>
 Support basic VLAN configurations and network connectivity issues.
 </li>
 <li>
 Assist with Avaya VoIP phone troubleshooting.
 </li>
 <li>
 Perform data center and IDF room checks for power, cooling, and hardware health.
 </li>
 <li>
 Support server, storage, and backup systems.
 </li>
 <li>
 Monitor IT infrastructure using tools such as SolarWinds.
 </li>
 <li>
 Manage and update tickets using ServiceNow or similar ITSM tools.
 </li>
 <li>
 Coordinate with internal teams, customers, and vendors to resolve technical issues.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 3&ndash;5 years of IT Infrastructure or Deskside Support experience.
 </li>
 <li>
 Basic knowledge of networking (Cisco preferred).
 </li>
 <li>
 Experience with Windows Server, Linux, and hardware troubleshooting.
 </li>
 <li>
 Familiarity with ServiceNow or other ITSM tools.
 </li>
 <li>
 Knowledge of backup technologies such as EMC Avamar is a plus.
 </li>
 <li>
 Strong communication and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 If you are interested, please share your updated resume along with your contact details and work authorization status.
 
</div>

Technical Support Help Desk

<div>
 
 
 Job Description &ndash; Desktop Support Engineer (Laptop Reimaging)
 
 
 
 
 
 
 Location: Muscat, Oman
 
 
 Date: 9th June 2026
 
 
 Time: 10:00 AM Local Time
 
 
 Duration: 2 Hours
 
 
 Number of Engineers Required: 1
 
 
 
 
 
 
 Scope of Work:
 
 
 <ul>
 <li>
 Reimage laptops using the Windows 25H2 operating system.
 </li>
 <li>
 Perform OS installation and ensure successful deployment on all assigned devices.
 </li>
 <li>
 Verify system functionality and perform post-installation checks.
 </li>
 <li>
 Ensure devices are fully operational and ready for user deployment.
 </li>
 <li>
 Troubleshoot any imaging or installation-related issues during the activity.
 </li>
 <li>
 Provide completion confirmation upon successful execution of the task.
 </li>
 </ul>
 
 
 
 
 
 Tools Required:
 
 
 <ul>
 <li>
 Laptop
 </li>
 <li>
 Bootable Pendrive with Windows 25H2 Image
 </li>
 </ul>
 
 
 
 
 
 Engineer Requirements:
 
 
 <ul>
 <li>
 Experience in laptop imaging and operating system deployment.
 </li>
 <li>
 Good troubleshooting skills for Windows-based devices.
 </li>
 <li>
 Ability to complete the activity independently within the scheduled timeframe.
 </li>
 </ul>
 
 
</div>

Information Technology Specialist

Join TECEZE and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TECEZE

About Company

Field Support Specialist ( Freelance / Dispatch)

US IT Recruiter

Technical Support Help Desk

Information Technology Specialist