Abrar Admin

The Antlers Hotel

Job Title BAR BACK BUSSERDivision/Department Food &amp; Beverage / BarReports To Shift Lead/F&amp;B ManagerFLSA Designation Non-ExemptStatus Part time, HourlyCompensation Starting wage is $15.16/hr.Job SummaryResponsible for stocking and replenishing all items needed behind the bars. Maintain bar cleanliness. Assist bartenders as needed. Ensure tables/bar stools are set for incoming patrons. Stock service stations.Job Duties<ul><li>Restock products and utensils behind the bar.</li><li>Set and clear tables; and ensure furniture, appropriate silverware, condiments and other items are in place to welcome the next party.</li><li>Wipe down tables, bar top, and chairs after each party has departed the bar; and place bar stools along the bar top.</li><li>Take dishes, glasses, and other utensils to the dishwashing area; separate and stack properly.</li><li>Maintain bar cleanliness by sweeping, mopping, and/or wiping surfaces.</li><li>Monitor bus tubs and clear periodically.</li><li>Maintain ice supply at the necessary levels for each shift.</li><li>Refill water glasses.</li><li>Assist with presenting menus, as needed.</li><li>Maintain effective communication with bartenders and other positions regarding patrons, table requests, etc.</li><li>Complete and assist with opening and closing duties.</li><li>Complete and assist with daily/weekly cleaning tasks or special projects, as assigned.</li><li>Complete and assist with side work such as refilling/restocking items, rolling silverware.</li><li>Assist servers with bringing beverages or food items to occupied tables.</li><li>Assist with menu station, ensuring menus are presentable and clean.</li><li>Maintain basic knowledge of menu items, specials, and unavailable items.</li><li>Maintain confidentiality of sensitive information.</li><li>Ensure proper interactions through attentive, courteous and efficient customer service.</li><li>Patiently answer all inquiries of our guests, visitors, and employees and assist them in every way possible.</li><li>Maintain regular and punctual attendance.</li><li>Comply with all company policies and procedures.</li><li>Assist department, as needed.</li><li>Additional duties, as required.</li></ul>Qualifications&middot; Over three months of customer service experience; preferably in restaurants.&middot; Self-starting and outgoing personality with a pleasant disposition, and strong attention to detail.&middot; Must be able to communicate in a professional manner with guests and visitors.Physical EnvironmentThe position performs indoors.The position constantly requires the ability to communicate effectively orally and in writing; moving about a full-service restaurant and kitchen.The position constantly requires the handling of hot plates, cups, and other kitchen itemsThe position frequently requires to move items up to 50 lbs.The position occasionally requires to move items up to 100 lbs. and it is occasionally exposed to cleaning chemicals.The position occasionally requires to perform in a bending, stooping, kneeling, crouching, or crawling position.BenefitsFor full time employees: medical, dental, vision insurance, and ancillary options offered 60 days after hired. EAP. Sick leave. PTO accruals offered. Company and travel discounts.For part time employees: EAP. Sick leave. Company and travel discounts.Notes-A hospitable demeanor must be projected at all times.-The hotel operates seven days per week, twenty four hours per day; schedules are reflective of business needs and employees may be requested to be available to work on days, evenings, weekends and/or holidays.-Description subject to change at any time. Description is not an exhaustive list of all the tasks that may be assigned. Management reserves the right to assign or reassign tasks.-The hotel offers employment at-will, as defined under applicable law. The employment relationship can be terminated by the employee or the hotel for any reason, at any time, with or without prior notice and with or without Cause.-Reasonable accommodations may be made to enable employees to perform the essential functions of their job, absent undue hardship.- This job opening will remain posted for 3-7 days. The company may choose to extend the deadline to applyPay: $15.16 per hourBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Restaurant Busser/Barback

Job Title CATERING MANAGER Division/Department Sales &amp; MarketingReports To Director of SalesFLSA Designation ExemptStatus Full-time, SalariedCompensation Starting wage $57,800 to $63,000 + quarterly bonusJob SummarySell event space, Food &amp; Beverage/Banquet offerings for weddings, corporate meetings, seminars and diverse clients. Maximize catering revenues. Maintain and increase client base. Ensure successful events.Job Duties Conduct sales activities to maintain relationships with key accounts to maintain source of revenue and to generate incremental revenue from existing accounts through knowledge, expertise and judgement. Perform inside sales activities such as responding to telephone and in-person inquiries about hotel services, booking sales business, giving property tours and coordinating arrangements for group events with the Front Desk, Reservations, meeting rooms, audio/visual equipment rental and Food &amp; Beverage.  Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and community events. Manage &amp; maintain an up-to-date contact management system. Meet with sales clients before and during sales events to ensure guest satisfaction. Contact clients after function to measure guest satisfaction and respond to any guest complaints or issues. Maintain the role of customer advocate by acting as a listening post with key client representatives to determine evolving needs and then keep operational counterparts informed so that the hotel may continue to meet and exceed expectations. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guest leaves the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. Properly administer the hotel policies and procedures for satisfaction guarantees. Participate in the research of competition&rsquo;s products, services and pricing. Run administration of Delphi system. Run monthly reports. Patiently answer all inquiries of our guests and assist them in every way possible.  Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist department, as needed. Additional duties, as required.Managerial duties Use appropriate strategies to develop and self-motivate Communicate expectations, assignments and responsibilities clearly and professionally Lead by example Exhibits accountability for shown performance Exhibit efficient delegation, time management, and people skills.Qualifications Two years of catering sales experience in Hospitality. Education in Hospitality Management, Sales, Marketing, Business Administration or related field, preferred. Knowledge of Opera PMS, Delphi, Office Suite, Outlook, and Market Vision systems, preferred. Self-starting and outgoing personality with a pleasant disposition, and strong attention to detail. Must be able to communicate in a professional manner with guests and visitors.Physical Environment The position performs indoors. The position constantly requires the ability to communicate effectively orally and in writing; a stationary stance for long periods of time and moving about behind a reception desk; and the operation of computers and office equipment. The position frequently requires to move items up to 25 lbs. The position occasionally requires to move items up to 50 lbs. The position rarely requires to perform in a stooping, kneeling, crouching or, crawling position.Benefits For full time employees: medical, dental, vision insurance, and ancillary options offered 60 days after hired. EAP. Sick leave. PTO accruals offered. Company and travel discounts.For part time employees: EAP. Sick leave. Company and travel discounts.Notes-A hospitable demeanor must be projected at all times.-The hotel operates seven days per week, twenty four hours per day; schedules are reflective of business needs and employees may be requested to be available to work on days, evenings, weekends and/or holidays.-Description subject to change at any time. Description is not an exhaustive list of all the tasks that may be assigned. Management reserves the right to assign or reassign tasks.-The hotel offers employment at-will, as defined under applicable law. The employment relationship can be terminated by the employee or the hotel for any reason, at any time, with or without prior notice and with or without Cause.-Reasonable accommodations may be made to enable employees to perform the essential functions of their job, absent undue hardship. I have read, and I understand the duties required for this position. I attest that I can satisfactorily perform the essential functions of the job, with or without reasonable accommodation.The posting will remain open for 7 days. The company may choose to modify the deadline to apply.Job Type: Full-timePay: $57,800.00 - $63,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Hotel Catering Manager

Job Title BANQUET CAPTAINDivision/Department Food &amp; Beverage / BanquetsReports To Banquet ManagerFLSA Designation Non-ExemptStatus Part time, HourlyCompensation $17.00/hr. + service charge (average of $28-30/hr.)Job SummaryCoordinate banquet operations. Oversee activities of Banquet Servers, Host/Hostess, Set up Attendants and Banquet Bartenders. Oversee client satisfaction. Coordinate flow of food/service during events. Assist with banquet billing. Ensure rooms are clean and set up in a timely manner pre/post function.Job Duties<ul><li>Prepare Captain&rsquo;s report for every function.</li><li>&middot; Inspect BEO&rsquo;s are properly setup and executed.</li><li>Learn, maintain and teach full knowledge of banquet events; such as group name, expected attendance, type of function/requirements, order of program; special requests/arrangements, VIPs, etc. Communicate function details to staff members prior to every event.</li><li>Coordinate food timing with kitchen staff; and service flow during events.</li><li>Complete accurate bill according to BEO and obtain comment card/signature of host. Prepare and drop off paperwork for Night Audit.</li><li>Learn, maintain and teach full knowledge of items on the banquet menu (knowledge includes ingredients, texture, appearance, garnish, potential allergens, cooking methods, possible substitutions, presentation, etc.) Follow ServSafe guidelines.</li><li>Learn, maintain and teach full knowledge of beverage selections for each function; including beverage characteristics, cash bar prices, etc.</li><li>Ensure proper recording of beverages on the system. Follow TIPS guidelines and request proper identification for alcoholic beverages. Strictly abide and enforce State liquor regulations.</li><li>Oversee the training of new staff members, and ensure proper performance of staff members.</li><li>Assess staffing levels for the shift and maintain appropriate coverage.</li><li>Respond to guests and patrons&rsquo; comments. De-escalate situations and ensure service recovery actions are taking place. Follow up on issues.</li><li>Ensure door signage is in place prior to event, and removed immediately after.</li><li>Ensure staff completes opening and closing duties, side work, cleaning tasks, etc.</li><li>Monitor banquet hall entrances; greet guests and visitors in a warm and attentive manner.</li><li>Maintain appropriate floor presence. Ensure client has personal contact information for any needs throughout function.</li><li>Maintain effective communication with staff members, managers, and other departments regarding operations.</li><li>Ensure staff completes pre and post-function sidework and strike list. Assist, as needed.</li><li>&middot; Ensure food storage area remains organized, and proper storage procedures are followed.</li><li>&middot; Ensure adherence to FIFO procedures.</li><li>&middot; Minimize food waste and maximize company profitability.</li><li>&middot; Inspect equipment, structures or materials to ensure safe operations.</li><li>Follow appropriate PCI procedures.</li><li>Learn, maintain and teach knowledge of banquet/buffet equipment; and use as intended.</li><li>Learn, maintain and teach knowledge of specific room set-up styles and seating diagrams. Assist, as needed.</li><li>Assist with inventory, ordering and other administrative tasks.</li><li>Ensure sufficient supplies of silverware, china, glassware for each function.</li><li>Monitor general cleanliness of the banquet/meeting rooms and back areas; and perform or delegate tasks appropriately. Ensure rooms are properly clean and locked after functions.</li><li>&middot; Learn, maintain and teach awareness of safety hazards and OSHA requirements.</li><li>Maintain confidentiality of sensitive information.</li><li>Ensure proper interactions through attentive, courteous and efficient customer service.</li><li>Patiently answer all inquiries of our guests, visitors, and employees and assist them in every way possible.</li><li>Maintain regular and punctual attendance.</li><li>Comply with all company policies and procedures.</li><li>Assist department, as needed.</li><li>Additional duties, as required.</li></ul>Leadership duties&middot; Use empowerment, trust and other strategies as appropriate to develop and motivate team members.&middot; Communicate expectations, assignments and responsibilities clearly and professionally.&middot; Lead by example.&middot; Take responsibility for team performance.&middot; Exhibit efficient time management, people skills, and delegation skills.&middot; Enforce standards; assist in coaching and training staff members.Qualifications<ul><li>Must be over 21 years old due to alcohol supervision of employees under the age of 21</li><li>&middot; Over two years of banquet experience; required. Hotel banquet experience; preferred.</li><li>&middot; Over one year of supervisory experience, required.</li><li>&middot; Knowledge of Delphi, Office Suite, and Aloha; preferred.</li><li>&middot; TIPS and/or ServSafe certifications; preferred.</li><li>&middot; Self-starting and outgoing personality with a pleasant disposition, and strong attention to detail.</li><li>&middot; Must be able to communicate in a professional manner with guests and visitors.</li></ul>Physical EnvironmentThe position performs indoors.The position requires the ability to move about hallways, kitchens, elevators, stairs, and banquet/meeting rooms. The position will be handling hot plates, cups, and other kitchen itemsThe position frequently requires to move items up to 50 lbs. and requires to perform duties in a stooping, kneeling, or crawling position.The position occasionally requires to move items up to 100 lbs.BenefitsFor full time employees: medical, dental, vision insurance, and ancillary options offered 60 days after hired. EAP. Sick leave. PTO accruals offered. Company and travel discounts.For part time employees: EAP. Sick leave. Company and travel discounts.Notes-A hospitable demeanor must be projected at all times.-The hotel operates seven days per week, twenty four hours per day; schedules are reflective of business needs and employees may be requested to be available to work on days, evenings, weekends and/or holidays.-Description subject to change at any time. Description is not an exhaustive list of all the tasks that may be assigned. Management reserves the right to assign or reassign tasks.-The hotel offers employment at-will, as defined under applicable law. The employment relationship can be terminated by the employee or the hotel for any reason, at any time, with or without prior notice, and with or without Cause.-Reasonable accommodations may be made to enable employees to perform the essential functions of their job, absent undue hardship.<ul><li>-This job posting will remain open for 3-7 days. The company may choose to modify the deadline to apply.</li></ul>Pay: $28.00 - $30.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li><li>Referral program</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Hotel Banquet Captain

Join The Antlers Hotel and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Antlers Hotel

About Company

Restaurant Busser/Barback

Hotel Catering Manager

Hotel Banquet Captain