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Top Choice Roofers

Job Overview We are seeking an energetic and dynamic Sales Manager to lead our retail sales team and drive business growth. In this pivotal role, you will be responsible for developing sales strategies, managing daily store operations, and fostering a customer-centric environment. Your leadership will inspire your team to achieve sales targets, deliver exceptional customer service, and maintain operational excellence. If you thrive in a fast-paced setting and possess a passion for retail management, this is an exciting opportunity to make a significant impact.Duties<ul><li>Lead, motivate, and manage the sales team to meet and exceed sales goals through effective coaching and performance management.</li><li>Develop and implement strategic sales plans that align with company objectives, including pricing strategies and promotional campaigns.</li><li>Oversee daily store operations, including inventory management, merchandising, stocking, and POS (Point of Sale) system utilization.</li><li>Conduct interviews and participate in recruiting efforts to build a high-performing team; provide onboarding and ongoing training &amp; development.</li><li>Manage employee scheduling, shift management, payroll processing, and ensure compliance with company policies and labor laws.</li><li>Maintain excellent customer service standards by resolving issues promptly and ensuring team members deliver a positive shopping experience.</li><li>Monitor retail math metrics such as sales per square foot, inventory control, shrink reduction, and budgeting to optimize store performance.</li></ul>Requirements<ul><li>Proven experience in retail home service management or sales management with supervisory or assistant manager experience preferred.</li><li>Strong negotiation skills with the ability to influence customer purchasing decisions effectively.</li><li>Excellent communication skills in multiple languages or bilingual capabilities are highly desirable.</li><li>Demonstrated expertise in employee orientation, interviewing, recruiting, training &amp; development, and leadership.</li><li>Proficiency in inventory management systems, POS technology, cash handling procedures, bookkeeping, payroll processing, and store merchandising.</li><li>Knowledge of retail math concepts such as pricing strategies, inventory control, budgeting, and sales analysis.</li><li>Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment; experience with wireless sales or grocery store operations is a plus.</li><li>Ability to foster teamwork through effective supervision of staff while maintaining high standards of customer service. Join us to lead a vibrant team dedicated to delivering outstanding shopping experiences! This role offers an engaging environment where your leadership skills will shine while supporting the growth of both your team and the business. We value proactive individuals who are passionate about retail management&mdash;ready to take charge and make a difference every day!</li></ul>Job Type: Full-timePay: $99,358.34 - $250,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Travel reimbursement</li></ul>Work Location: Hybrid remote in Delaware, OH 43015

Sales Manager

Overview We are seeking a dynamic and proactive Operations Manager to lead and coordinate all aspects of daily store operations. This role is vital in ensuring smooth retail management, exceptional customer service, and efficient team leadership. As an Operations Manager, you will oversee inventory control, sales management, staffing, and administrative functions to drive store success and foster a positive shopping environment. Your energetic leadership will inspire your team to meet and exceed performance goals while maintaining operational excellence.Duties<ul><li>Lead and supervise daily install activities, including sales, customer service, inventory management, and staff scheduling.</li><li>Recruit, interview, and onboard new team members, ensuring alignment with company standards and culture.</li><li>Manage payroll processing, bookkeeping, and cash handling procedures accurately and efficiently.</li><li>Oversee inventory control, stock replenishment, merchandising, and pricing strategies to maximize sales opportunities.</li><li>Develop and implement training programs for staff development in areas such as customer service, POS systems, wireless sales, and retail math.</li><li>Monitor store performance metrics, prepare reports, and adjust strategies to meet sales targets and operational goals.</li><li>Foster a positive work environment through effective communication, employee orientation, leadership development, and team motivation.</li></ul>Qualifications<ul><li>Proven management experience in retail home service or similar fast-paced environments with supervising responsibilities.</li><li>Strong skills in negotiation, recruiting, interviewing, training &amp; development, and employee orientation.</li><li>Multilingual or bilingual abilities are highly desirable to enhance customer engagement across diverse populations.</li><li>Expertise in inventory management systems (POS), purchasing procedures, cash handling, bookkeeping, and retail math.</li><li>Demonstrated leadership capabilities with experience in shift management, sales management, merchandising, and store operations.</li><li>Excellent organizational skills with the ability to prioritize tasks effectively while managing time efficiently.</li><li>Strong communication skills paired with phone etiquette proficiency to ensure excellent customer service standards. Join us as an Operations Manager to lead a vibrant team in delivering outstanding retail experiences! Your energetic approach combined with your detailed understanding of store operations will help us achieve excellence every day. We value your leadership talent and look forward to supporting your growth within our dynamic environment!</li></ul>Job Type: Full-timePay: $80,000.00 - $175,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Delaware, OH 43015

Operations Manager

Join Top Choice Roofers and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Top Choice Roofers

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Sales Manager

Operations Manager