Qureos Mentor

Toretto Auto Services

Job Description: Service Advisor &ndash; AutomotiveThe Service Advisor serves as the primary liaison between customers and the workshop. They are responsible for understanding customer concerns, preparing accurate job cards, recommending necessary services, and ensuring timely and high-quality delivery of vehicles. The role requires strong communication skills, technical understanding of automotive systems, and a focus on customer satisfaction.Key Responsibilities Customer Interaction<ul><li>Greet customers and understand their vehicle concerns and service requirements.</li><li>Document customer complaints clearly and translate them into actionable repair orders/job cards.</li><li>Provide accurate service estimates including costs, labor, and timelines.</li><li>Communicate recommended maintenance and repair services and obtain customer approval.</li></ul>Service Coordination<ul><li>Coordinate with the workshop team (technicians, parts, quality control) to ensure proper service workflow.</li><li>Monitor vehicle progress and update customers proactively on status, delays, or additional findings.</li><li>Ensure availability and correct issuance of spare parts required for service tasks.</li><li>Conduct final inspection in coordination with technicians before delivery.</li></ul>Delivery &amp; Follow-Up<ul><li>Explain the work performed, billing details, and warranty coverage to the customer at delivery.</li><li>Ensure timely closure of service orders and maintain accurate documentation.</li><li>Follow up with customers post-service to ensure satisfaction and gather feedback.</li><li>Handle customer concerns, escalations, and coordinate with management for resolutions.</li></ul>Sales &amp; Service Targets<ul><li>Achieve monthly service revenue, upselling, and customer satisfaction (CSI) targets.</li><li>Promote value-added services, annual maintenance contracts, extended warranties, etc.</li><li>Drive repeat business by building strong customer relationships.</li></ul>Required Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills.</li><li>Basic to intermediate knowledge of automotive systems and repair processes.</li><li>Customer-focused approach with problem-solving skills.</li><li>Ability to multitask in a fast-paced workshop environment.</li><li>Familiarity with DMS (Dealer Management System) software preferred.</li></ul>Qualifications<ul><li>Diploma/Degree in Automobile Engineering or related field (preferred).</li><li>1&ndash;3 years of experience as a Service Advisor or in automotive customer service (freshers may be considered based on company policy).</li></ul>Work Environment<ul><li>Service center/workshop setting.</li><li>Requires regular interaction with customers, technicians, suppliers, and management.</li><li>May involve standing for long periods and occasional test drives.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Service Advisor

The HR &amp; Admin Executive plays a critical role in supporting both human resources and administrative functions within the automotive company. The role ensures smooth HR operations, workforce management, compliance, and efficient administrative support to enhance organizational performance and employee satisfaction.Key ResponsibilitiesHuman Resources<ul><li>Assist in full-cycle recruitment for technical, supervisory, and operational roles (mechanics, service advisors, production staff, etc.).</li><li>Coordinate onboarding and orientation programs for new hires.</li><li>Maintain employee records, attendance, and HRIS updates.</li><li>Support performance management processes, including KPI tracking for workshop/plant employees.</li><li>Handle employee relations, grievance management, and disciplinary processes.</li><li>Administer payroll inputs (attendance, overtime, incentives, shift allowances).</li><li>Manage statutory compliance (PF, ESI, labour laws, safety compliance).</li><li>Coordinate training programs (technical training, safety training, soft skills).</li><li>Support manpower planning for workshop, manufacturing, and sales functions.</li></ul>Administration<ul><li>Manage office administration, facility management, housekeeping, and vendor coordination.</li><li>Ensure timely procurement of office supplies, workshop tools, and administrative materials.</li><li>Maintain company assets and inventories.</li><li>Handle security arrangements and ensure adherence to safety protocols.</li><li>Assist in organizing company events, meetings, and employee engagement activities.</li></ul>Skills &amp; Competencies<ul><li>Knowledge of HR best practices and labour regulations.</li><li>Strong interpersonal and communication skills.</li><li>Ability to manage multi-tasking in a fast-paced automotive environment.</li><li>Proficiency in MS Office, HR systems, and basic ERP tools.</li><li>Problem-solving and conflict resolution abilities.</li><li>Attention to detail and strong organizational skills.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field.</li><li>2&ndash;5 years of HR/Admin experience (preferably in automotive, manufacturing, or service industry).</li><li>Familiarity with workshop operations or automotive processes is an added advantage.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

HR & Admin Executive

Overview:We are looking for a creative and detail-oriented Graphic Designer to support our automotive company&rsquo;s branding and marketing activities. The ideal candidate will design visual content for digital platforms, print materials, and automotive-related branding, ensuring consistency and strong brand presence across all channels.Key Responsibilities:Creative &amp; Branding Work<ul><li>Develop digital and print designs including brochures, banners, posters, service menus, and promotional materials.</li><li>Create brand-aligned visuals for social media, website content, and advertising campaigns.</li><li>Maintain consistent branding across all marketing communications.</li></ul>Automotive-Specific Design<ul><li>Design vehicle branding, car wrapping layouts, and workshop signage.</li><li>Prepare artwork for printing with accurate measurements for vehicle graphics, stickers, and display materials.</li><li>Create templates for services, inspection sheets, offers, and customer communication.</li></ul>Digital Media &amp; Content Creation<ul><li>Produce engaging social media visuals (posts, reels, stories).</li><li>Support website UI graphics and updates.</li><li>Edit photos/videos and develop creative content for marketing campaigns (preferred but optional).</li></ul>Collaboration &amp; Execution<ul><li>Work closely with marketing, sales, and workshop teams to understand design requirements.</li><li>Manage multiple design tasks and ensure timely project delivery.</li><li>Coordinate with printers and suppliers to ensure high-quality production of materials.</li></ul>Qualifications:<ul><li>Bachelor's degree in Graphic Design or related field.</li><li>2&ndash;3 years of experience (automotive industry experience is a plus).</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere Pro/After Effects preferred).</li><li>Strong creativity, attention to detail, and understanding of color, layout, and branding.</li><li>Photography/videography skills are an advantage.</li><li>Ability to work in a fast-paced environment and manage deadlines.</li></ul>Key Competencies:<ul><li>Creativity &amp; innovation</li><li>Teamwork &amp; communication</li><li>Time management</li><li>Attention to detail</li><li>Problem-solving</li><li>Adaptability</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Graphic Designer

We are seeking a detail-oriented and results-driven Account Executive to join our automotive organization. The ideal candidate will have strong accounting and bookkeeping expertise, experience working with Zoho applications, and the ability to manage customer accounts, financial records, and sales coordination efficiently.Key Responsibilities Accounting &amp; Bookkeeping<ul><li>Maintain day-to-day financial records, including invoices, receipts, payments, and ledger entries.</li><li>Perform accounts payable and accounts receivable functions.</li><li>Reconcile bank statements, vendor accounts, and customer balances.</li><li>Prepare monthly financial summaries and support in generating MIS reports.</li><li>Assist in budgeting, forecasting, and financial analysis as needed.</li></ul>Zoho Software Management<ul><li>Manage Zoho Books for invoicing, expenses, reconciliations, and financial reports.</li><li>Use Zoho CRM for customer account updates, lead tracking, and pipeline management.</li><li>Coordinate with internal teams using Zoho tools for order processing and inventory updates.</li></ul>Sales &amp; Client Coordination<ul><li>Serve as a key point of contact for clients, addressing inquiries and maintaining strong customer relationships.</li><li>Support the sales team in preparing quotations, purchase orders, and contract documents.</li><li>Track vehicle orders, deliveries, service schedules, and follow-ups.</li><li>Coordinate with dealership, workshop, and logistics teams for smooth process flow.</li></ul>Administrative Responsibilities<ul><li>Maintain organized documentation of all financial and client records.</li><li>Handle internal communication related to accounts, sales, and support operations.</li><li>Assist management with ad-hoc reporting and administrative tasks.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Commerce, Accounting, Business Administration, or related field.</li><li>Minimum 2 years of experience in accounting or account executive roles, preferably in the automotive industry.</li><li>Strong knowledge of bookkeeping principles.</li><li>Proficiency in Zoho Books, Zoho CRM, and MS Excel.</li><li>Excellent communication, organization, and multitasking skills.</li><li>Attention to detail and ability to work independently.</li></ul>Preferred Skills<ul><li>Experience with automotive dealership operations.</li><li>Knowledge of Vet , invoicing, and compliance processes.</li><li>Ability to work in a fast-paced environment with strict timelines.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Account Executive

Join Toretto Auto Services and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Toretto Auto Services

ABOUT_COMPANY

Service Advisor

HR & Admin Executive

Graphic Designer

Account Executive