Abrar Admin

TU HOLDINGS L.L.C - O.P.C

Responsibilities :- Guest Relations:Greet guests warmly upon arrival and escort them to their tables.Provide menus and inform guests about daily specials or promotions.Maintain a professional, friendly, and welcoming atmosphere at all times.Handle guest inquiries, complaints, and special requests efficiently and politely.Reservations &amp; Seating:Manage and update reservations using the restaurant&rsquo;s booking system.Coordinate table assignments based on guest preferences and operational flow.Ensure the waiting area is well-managed and communicate estimated wait times.Maintain accurate guest logs and assist with walk-in management.Front Desk &amp; Communication:Answer phone calls and emails related to reservations, events, or general inquiries.Liaise with the kitchen and service teams to coordinate seating and service timing.Keep the front desk and entrance area clean, organized, and presentable at all times.Assist with basic administrative tasks such as maintaining records, menus, or guest feedback forms.Team Support:Collaborate with servers, bartenders, and supervisors to ensure excellent guest service.Support the service team during busy hours by assisting with guest seating or service needs.Communicate effectively with the management regarding any operational or guest-related issues.Qualifications and Skills:Minimum 1&ndash;2 years of experience as a Hostess, Receptionist, or Guest Relations Officer, preferably in a restaurant or hospitality setting.Excellent communication and interpersonal skills.Strong customer service orientation with a pleasant and confident personality.Ability to handle multiple tasks under pressure while maintaining a professional demeanor.Proficient in using reservation systems (e.g., OpenTable, Resy) and basic computer applications (MS Office).Good command of English; additional languages are a plus.Well-groomed and presentable at all times.Education:High school diploma or equivalent qualification.Diploma or certificate in Hospitality Management or related field preferred.Working Conditions:Flexible schedule including weekends and holidays.Long hours of standing and guest interaction may be required.Work environment may include both indoor and outdoor settings depending on the restaurant.Job Type: Full-timeWork Location: In person

Receptionist cum Hostess

As a Barista, you will play an essential role in delivering exceptional customer experiences while creating and serving high-quality coffee and espresso beverages. You will ensure the highest standards of service, cleanliness, and product quality while maintaining a friendly and positive atmosphere in our coffee shop.Responsibilities :-- Greet and interact with customers in a friendly and welcoming manner, ensuring all customer requests and concerns are handled promptly and professionally.- Prepare and serve a variety of coffee, espresso drinks, and other beverages according to customer preferences and company standards. This includes operating espresso machines, grinders, blenders, and other equipment.- Take customer orders, prepare drinks, and serve food items with attention to detail and speed.- Accurately process payments and handle cash, credit cards, and mobile payments. Maintain proper cash register procedures.- Keep the coffee shop clean and organized, including washing dishes, cleaning counters, wiping down equipment, and ensuring the overall cleanliness of the workspace.- Assist in inventory checks, restocking supplies, and ensuring all ingredients and equipment are well-maintained.- Work as part of a team to ensure smooth operations and a positive work environment. Communicate effectively with other baristas and staff to ensure the best customer service.- Follow food safety and hygiene standards, ensuring that all items are prepared and served in compliance with health regulations.Experience:Previous UAE barista or customer service experience preferred but not required.Skills:- Able to operate coffee equipment and perform light cleaning duties.- Ability to work efficiently in a fast-paced environment.- Excellent communication and interpersonal skills.- Strong attention to detail and ability to follow recipes and instructions.Physical Demands: Ability to stand for long periods.Team Player: Friendly, positive attitude with a focus on teamwork and customer satisfaction.Job Type: Full-timeWork Location: In person

Barista

Join TU HOLDINGS L.L.C - O.P.C and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TU HOLDINGS L.L.C - O.P.C

About Company

Receptionist cum Hostess

Barista