Qureos Mentor

University of Connecticut

<p></p><div><p><b>Additional Links:</b></p>
<div></div><ul><div>This position is Benefit eligible; click here for an overview of available benefits.</div>
<div></div><div>This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.</div>
<div></div><div>This position is in salary group UHP-11; click here to review the current UHP Pay Plan.</div></ul><br>
<p></p><div>Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add an Application Analyst I to our growing IT Application Services team. If you have a background in this field, we want to hear from you.</div>
<div>
</div><div>At UConn Health, the Application Analyst I for Clinical Application Support provides application support through technical and clinical solutions and decisions. Participate in moderately complex projects that require in-depth knowledge of at least one clinical discipline and its integration points. Participate in all aspects of planning, design, development, maintenance, implementation, and upgrades of the clinical systems which integrate with our Epic EHR.</div>
<div>
</div><div><b>THIS IS A HYBRID POSITION REQUIRING ONE (1) DAY/WEEK ON SITE WORK AND CAN REQUIRE ADDITIONAL ON-SITE WORK AS ASSIGNED. SUBJECT TO CHANGE PER MANAGEMENT AND BASED ON DEPARTMENTAL NEEDS.</b></div>
<div>
</div><div><b>SUPERVISION RECEIVED:</b></div>
<div>
Works under the general supervision of Director, IT Ancillary Systems and Lead Application of Clinical Application Support</div>
<div>
</div><div><b>EXAMPLES OF DUTIES:</b></div>
<div><b>
</b></div><div><b>Administrative and Project Duties:</b></div>
<div>
Participates in project planning sessions with team members to analyze requirements and provide design recommendations for moderate to complex solutions</div>
<div>
Prepares and presents status updates for various projects</div>
<div>
Monitors project status to ensure that service level agreements standards are met or exceeded</div>
<div>
Maintains and manages project issue log</div>
<div>
Escalates problems when appropriate</div>
<div>
Maintains relationship and open communication channels with Clinical Systems vendor representatives</div>
<div>
</div><div><b>Technical Duties:</b></div>
<div>
Identifies solutions for moderately complex system requirements</div>
<div>
Performs in-depth analysis of workflows, data collection, reports details and other technical issues associated with the Clinical Systems environment</div>
<div>
Analyzes and researches enhancements to system components or within the Clinical Systems EHR environment</div>
<div>
Defines and designs scope for each project individually or in concert with team members ensuring that applications are integrated with other systems.</div>
<div>
Makes moderately complex application design decisions in conformance with clinical and business operational policies and procedures</div>
<div>
Participates in solution design reviews</div>
<div>
Develops detailed specifications for software parameters/functions and changes to new or modified applications.</div>
<div>
Performs Clinical Systems installation/application upgrades, new structures or elements</div>
<div>
Documents system changes and problem resolutions</div>
<div>
Develops or modifies moderately complex Clinical Systems EHR customizations, configurations and workflows</div>
<div>
Performs Clinical Systems EHR application upgrades, new structures or elements</div>
<div>
Creates test files and performs system testing</div>
<div>
Provides ongoing maintenance and tests [this includes audit trial monitoring, backups, system purges] to ensure Clinical Systems EHR solutions meet the organization's business needs</div>
<div>
Provides support to end users experiencing problems with Clinical Systems EHR applications and associated hardware and interfacing systems</div>
<div>
Ensures the ethical use of data, as well as data integrity, security and confidentiality of protected health information.</div>
<div>
Provides for the preparation and maintenance of documentation at the user levels.</div>
<div>
Monitors clinical operational issues focusing on efficient and effective delivery of complete and accurate, for the assigned areas and specialties of the Clinical Systems EHR information in order to achieve quality outcomes.</div>
<div>
Coordinates training for staff on the use of the applications.</div>
<div>
Stays current on the Clinical Systems EHR platform and related advanced features of software development technologies</div>
<div>
Stays current on clinical practices, policies, procedures and workflows within the area of expertise.</div>
<div>
Performs other related duties as required.</div>
<div>
</div><div></div><div><b>MINIMUM QUALIFICATIONS REQUIRED:</b></div>
<div><b>
Knowledge, Skills &amp; Abilities:</b></div>
<div>
Knowledge of the principles of systems analysis, design and decision support</div>
<div>
Knowledge of clinical operations, policies and procedures</div>
<div>
Knowledge of applicable clinical standard of practice as required by State, Federal and accreditation organizations</div>
<div>
Knowledge of standards/codes pertaining to the patient care environment</div>
<div>
Knowledge of various systems and data analysis techniques and tools (such as Swim Lane diagrams, As-Is and To-Be workflow design, fishbone diagrams, state transition diagrams, EHR data model diagrams, data conversion and transformation mappings.</div>
<div>
Knowledge of computer technology support and capabilities.</div>
<div>
Considerable logical, analytical, problem solving and interpretive skills</div>
<div>
Ability to take action to ensure customer satisfaction</div>
<div>
Demonstrated ability to use and apply clinical expertise and experience to design and configure Clinical Systems EHR solutions.</div>
<div>
Demonstrated ability to write and maintain system documentation and user how to guides.</div>
<div>
Ability to pay careful attention to details</div>
<div>
Demonstrated ability to analyze techniques and develop solution to problems in a timely manner.</div>
<div>
Effective oral and written communication skills and good interpersonal skills.</div>
<div>
Proficient in MS-Office including Project, Word, Excel, PowerPoint and Visio</div>
<div>
</div><div><b>General Experience &amp; Training:</b></div>
<div>
Clinical Systems: Six [6] years in clinical informatics, clinical process redesign, clinical systems analysis, design and implementation experience, one [1] of which must be in an acute care or direct patient care setting.</div>
<div>
</div><div><b>SUBSTITUTIONS ALLOWED:</b></div>
<div>
Associate Degree in Software Engineering, Management Information Systems, Clinical Informatics, Nursing, Pharmacy, or closely relevant/related field may substitute for two [2] years of general experience.</div>
<div>
Bachelor's degree in software engineering, Management Information Systems, Clinical Informatics, Nursing, Pharmacy or closely relevant/related field may substitute for four [4] years of general experience.</div>
<div>
</div><div><b>SPECIAL REQUIREMENT:</b></div>
<div>
Ability to obtain Epic certification in assigned applications/specialties within six months of hire and maintain certification while in the role.</div>
<div>
</div><div><b>PREFERRED REQUIREMENTS:</b></div>
<div>
Experience supporting healthcare or clinical systems; administering and supporting hospital/clinical systems in a production environment</div>
<div>
Proven ability to triage issues, prioritize appropriately, collaborate with team members and communicate clearly with clinical/operational stakeholders, especially during high-impact events</div>
<div>
Experience with data extraction, reporting, and/or query tools to support operational needs and root-cause analysis.</div>
<div>
Familiarity with ServiceNow (or similar ticketing/ITSM platforms) and working within response and resolution targets (SLAs).</div>
<div>
Understanding of HL7 transactions and how interfaced systems support clinical workflows.</div>
<div>
</div><div><b>WORKING CONDITIONS</b><b>:</b></div>
<div>
May be required to work variable working hours during system implementation.</div>
<div>
May be required to participate in On Call rotation.</div>
<div>
May be required to work overtime to meet project deadlines and business needs.</div>
<div>
Must be able to come on-site for support of our application</div>
<div>
</div><div><b>SCHEDULE:</b> Full time, 40 hours per week, Monday - Friday, 8:00 am to 4:30 pm, 30-minute unpaid meal break.</div>
<div>
</div><p><b>Why UConn Health</b></p>
<div>
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.</div></div><div></div>

Application Analyst I - Clinical Application Support

<p></p><div><p>At UConn Health, the Vargas-Rodriguez Lab is seeking a Research Assistant to support research in molecular microbiology and biochemistry. The Research Assistant will gain hands-on laboratory skills investigating adaptive mechanisms of protein synthesis in diverse bacterial pathogens using genetics, biochemistry, structural analysis, and molecular biology methods.</p>
<div>
</div><p>The Vargas-Rodriguez Lab is invested in training the next generation of scientists in a highly collaborative community. During the 12-month appointment, the Research Assistant will attend weekly meetings to discuss research progress and future career goals. They will be encouraged to participate in seminars, workshops, and other events associated with scientific training and career development offered across UConn Health.</p>
<div>
</div><p>The Research Assistant will also contribute to the overall mission of UConn Health and the Department of Molecular Biology and Biophysics. Their prior experience should demonstrate their dedication to developing their experience in teamwork, leadership, innovation, and scientific inquiry.</p>
<div>
</div><div><b>SUPERVISION RECEIVED:</b></div>
<p>
Works under the close supervision of an employee of higher grade.</p>
<p>
</p><div><b>EXAMPLES OF DUTIES:</b></div>
<ul>
<li><p>Performs a limited range of related duties in conducting laboratory tests, provides support services for assigned research projects.</p>
</li>
<li><p>May assist higher level research staff on assigned projects.
</p></li><li><p>Receives trainee assignments in designated research protocols, procedures, techniques and equipment.</p>
</li>
<li><p>Performs related duties as required.</p>
</li>
</ul><p></p><div><b>MINIMUM QUALIFICATIONS REQUIRED</b></div>
<div><b>
KNOWLEDGE, SKILL AND ABILITY:</b></div>
<ul>
<li><p>Basic knowledge of research protocols, principles and procedures.</p>
</li>
<li><p>Basic knowledge of scientific techniques such as tissue culturing, reagent/solution preparation, staining, etc.</p>
</li>
<li><p>Basic knowledge of experimental design, mathematics, statistics, computer applications, laboratory equipment and procedures.</p>
</li>
<li><p>Basic knowledge of a science such as; chemistry, biology, microbiology, pharmacology.</p>
</li>
<li><p>Basic knowledge of physical and data resources in application scientific disciplines.</p>
</li>
<li><p>Oral and written communication skills.</p>
</li>
<li><p>Ability to identify, produce, organize, analyze, evaluate and interpret data.</p>
</li>
</ul><p></p><div><b>EXPERIENCE AND TRAINING:</b></div>
<div><b>
General Experience:</b></div>
<p>
Bachelor's degree in an appropriate discipline, i.e., Biochemistry, Molecular Biology, Cell Biology, Biology or other related areas may be substituted on a case-by-case basis.</p>
<p>
</p><div><b>SPECIAL REQUIREMENTS:</b></div>
<p>
Incumbents in this class may be required to undergo periodic tests or immunizations for communicable diseases.</p>
<p>
</p><div><b>PREFERRED QUALIFICATIONS:</b></div>
<ul>
<li><p>Prior Research Experience is a plus.</p>
</li>
<li><p>Experience with aseptic techniques, proficiency with micropipettes, familiarity with molecular cloning (PCR, gel electrophoresis, bacterial transformation, etc.).</p>
</li>
<li><p>Experience culturing bacterial cells and performing growth assays.</p>
</li>
<li><p>Familiarity with protein and nucleic acid purification and handling.
</p></li></ul><div></div><div><b>Working Conditions:</b></div>
<p>
Incumbents in this class may be occasionally required to lift heavy objects such as standard laboratory equipment and/or trays/boxes or glassware; may be exposed to such hazards as broken glass, toxic vapors radioactive materials, and toxic or disease carrying substances.</p>
<p>
</p><p><b>SCHEDULE:</b> Full time, 40 hours per week, Monday through Friday from 8:00 am to 4:30 pm.</p>
<p>
</p><div><b>SALARY:</b><b> </b>The hourly rate is $18.00. This is a temporary position. This position is eligible to purchase health insurance at the full cost.</div>
<div><b>
</b></div><div></div><div><b>Why UConn Health</b></div>
<p>
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.</p></div><div></div>

SP - Research Assistant 1

<p></p><div><p><b>Additional Links:</b></p>
<div></div><ul><div>This position is Benefit eligible; click here for an overview of available benefits.</div>
<div></div><div>This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract</div>
<div></div><div>This position is in salary group UHP-02; click here to review the current UHP Pay Plan</div></ul><br>
<p></p><div>Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a Clinic Office Assistant to our Urology team within the UConn Medical Group.</div>
<div>
</div><div>At UConn Health, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients. This position will work in the outpatient pavilion located in Farmington, CT.</div>
<div>
</div><div></div><div><b>SUPERVISION RECEIVED:</b></div>
<div>
Works under the general supervision of an employee of higher grade.</div>
<div>
</div><div></div><div><b>SUPERVISION EXERCISED:</b></div>
<div>
ay lead/supervise lower-level employees as assigned.
</div><div></div><div><b>EXAMPLES OF DUTIES:</b></div>
<div>
Acts as triage/receptionist for incoming patients and telephone calls</div>
<div>
Schedules patient appointments for clinics, surgery and diagnostic testing</div>
<div>
Assures availability of medical records</div>
<div>
Prepares a variety of requests for patient diagnostic testing</div>
<div>
May transport specimens</div>
<div>
Receives/records tests results, notify physicians of results</div>
<div>
Processes billing/insurance information</div>
<div>
Sends out reminder cards/letters to cancel and reschedule appointments</div>
<div>
May assist physicians in minor office procedures</div>
<div>
May stock rooms</div>
<div>
May order supplies</div>
<div>
Works on special projects</div>
<div>
May perform secretarial duties</div>
<div>
Keeps records/files</div>
<div>
Prepare reports/correspondence</div>
<div>
May transcribe orders, discharge/admission summaries from tape recordings</div>
<div>
Performs related duties as required</div>
<div>
</div><div></div><div><b>MINIMUM QUALIFICATIONS REQUIRED</b></div>
<div><b>
KNOWLEDGE, SKILL AND ABILITY:</b></div>
<div>
Knowledge of the principles and practices of clinical office management</div>
<div>
Knowledge of medical terminology</div>
<div>
Considerable interpersonal skills</div>
<div>
Oral and written communications skills</div>
<div>
Ability to operate office equipment which may include word processors, computer terminals or other automated equipment</div>
<div>
Ability to schedule and prioritize workflow</div>
<div>
</div><div></div><div><b>EDUCATION AND TRAINING:</b></div>
<div>
General Experience: Two (2) years of direct face-to-face customer service experience.</div>
<div>
</div><div></div><div><b>PREFERRED QUALIFICATIONS:</b></div>
<div>
Two (2) years of medical clinic office experience scheduling medical appointments and procedures</div>
<div>
Experience working with EPIC</div>
<div>
Experience working in a surgery and/or urology office practice setting</div>
<div>
Surgical scheduling</div>
<div>
</div><div></div><div><b>SCHEDULE:</b> Full time, 40 hours per week, Monday - Friday, 8:00 am and 5:00 pm; 60-minute unpaid meal break. May be required to travel to offsite locations.</div>
<div>
</div><div></div><div><b>Why UConn Health</b></div>
<div>
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.</div></div><div></div>

Clinic Office Assistant

<p></p><div><p><b>Additional Links:</b></p>
<div></div><ul><div>This position is Benefit eligible; click here for an overview of available benefits.</div>
<div></div><div>This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.</div>
<div></div><div>This position is in salary group UHP-04; click here to review the current UHP Pay Plan</div></ul><br>
<p></p><div>Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add an Administrative Program Assistant to support the Clinical Laboratory within the Department of Pathology &amp; Lab Medicine. If you have a background in this field, we want to hear from you.</div>
<div>
</div><div>At UConn Health, this class is accountable for independently providing responsible administrative support, and/or significant program support for an academic/clinical/administrative department or program. The position will be responsible for performing daily reconciliation and resolution of EPIC Billing/Charging/Registration work queues and providing routine administrative support. This position is located at UConn Health in Farmington, CT.</div>
<div>
</div><div></div><div><b>SUPERVISION RECEIVED:</b></div>
<div>
Works under the general supervision of an employee of higher grade.</div>
<div>
</div><div></div><div><b>SUPERVISION EXERCISED:</b></div>
<div>
May lead or supervise lower-level employees as assigned.</div>
<div>
</div><div></div><div><b>EXAMPLES OF DUTIES:</b></div>
<div><b>
TYPING:</b> Using a word processor, or other automated equipment, formats, and types a full range of correspondence, reports, bills, drafts, etc., from rough draft, transcription, dictated notes, etc. Proofreads for content. Edits using knowledge of grammar, punctuation, and spelling. In typing grants must be able to write application from notes, determining appropriate information and format.</div>
<div>
</div><div><b>FILING:</b> Organizes and maintains a complex filing system to support a program/department, including fiscal, personnel and other records. Compiles and maintains a collection of resource materials and program information.</div>
<div>
</div><div><b>CORRESPONDENCE:</b> Composes complex letters, memos, etc. for manager's signature.</div>
<div>
</div><div><b>REPORT WRITING:</b> Assembles data, writes and/or edits reports, requiring knowledge of subject area. Use complex spreadsheet programs.</div>
<div>
</div><div><b>INTERPERSONAL:</b> Acts for and represent supervisor to other University offices, the public or outside agencies. Coordinates a variety of non-routine matters. Confer with and assist supervisor in the performance of administrative and program activities. Acts as resource person for department/program.</div>
<div>
</div><div><b>OFFICE MANAGEMENT</b>: Coordinates administrative details for an office/department; directs the workflow and may provide administrative support for program staff. Assists in the preparation of budgets, monitors expenditures and may make decisions regarding routine budget matters. Arranges and coordinates meetings and functions, to include space and equipment. Maintains an inventory of supplies and equipment and purchases items when necessary. Make travel arrangements.</div>
<div>
</div><div>Performs related duties as required.</div>
<div>
</div><div><b>MINIMUM QUALIFICATIONS REQUIRED</b></div>
<div><b>
KNOWLEDGE, SKILL, AND ABILITY:</b></div>
<div>
Considerable knowledge of office systems and procedures</div>
<div>
Considerable knowledge of proper grammar, punctuation, and spelling</div>
<div>
Knowledge of business communication</div>
<div>
Knowledge of the unit's policies and procedures</div>
<div>
Knowledge of business math; oral and written communication skills; interpersonal skills</div>
<div>
Ability to schedule and prioritize office workflow</div>
<div>
Ability to operate office equipment includes word processors, computer terminals, and ability to use complex computer programs.</div>
<div>
</div><div></div><div><b>REQUIRED EXPERIENCE AND TRAINING</b></div>
<div><b>
GENERAL EXPERIENCE:</b></div>
<div>
Three (3) years' experience above the routine clerk level in office support or secretarial work.</div>
<div>
</div><div></div><div><b>SUBSTITUTION ALLOWED:</b></div>
<div>
College training <b><i>may </i></b>substitute for General Experience based on fifteen (15) semester hours equaling one-half (1/2) year of experience.</div>
<div>
</div><div></div><div><b>PREFERRED QUALIFICATIONS:</b></div>
<div>
Proficiency with EPIC, HuskyBuy, MACOLA computer programs</div>
<div>
Knowledge of EPIC billing work queues such as Charge Review, CCI/LCD Edits, and Reference Lab (Send Out)</div>
<div>
Proficiency with laboratory terminology</div>
<div>
Proficiency with Microsoft Applications such as Word, Excel, PowerPoint, and Outlook</div>
<div>
Proficiency with mathematical calculations to ensure accurate billing</div>
<div>
</div><div></div><div><b>SCHEDULE:</b> Full time, 40 hours per week, primarily days, Monday through Friday, 8:00 am to 5:00 pm, other shifts as needed, rotating holidays are required as scheduled, 60-minute unpaid meal break.</div>
<div>
</div><div><b>Why UConn Health</b></div>
<div>
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.</div></div><div></div>

Administrative Program Assistant II

<p></p><div><p><b>Additional Links:</b></p>
<div></div><ul><div>This position is covered by the NP-3 Bargaining Unit; click here to review the current NP-3 Contract.</div>
<div></div><div>This position is in salary group CL-13; click here to review the current CL Pay Plan</div>
<div></div><div>This position is part of a classified Bargianing Unit. The benefits are:</div></ul><br>
<p></p><div>At UConn Health this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area. This position will work in the Central Monitoring Room in the UConn Health University Tower in Farmington, CT.</div>
<div>
</div><div><b>COMPREHENSIVE BENEFITS OFFERED:</b></div>
<ul>
<li><div>Industry-leading health insurance options and affordability, some offer no annual deductible and minimal co-pays</div>
</li>
<li><div>$1.50 per hour shift diferential.</div>
</li>
<li><div>Once telemetry certified, will receive an additional $1.25 per hour stipend</div>
</li>
<li><div>Generous vacation and sick-time plans</div>
</li>
<li><div>Quick commute access from I-84, Route 9 and surrounding areas</div>
</li>
<li><p>State of the art facility and campus environments</p>
</li>
</ul><div></div><p><b>SCHEDULE</b>: Part time, 72 hours every two weeks, 11:00 p.m. to 7:30 a.m., rotating weekends and holidays, 30-minute unpaid meal break</p>
<div>
</div><div><b>MINIMUM QUALIFICATIONS:</b></div>
<p><b>
KNOWLEDGE, SKILLS, ABILITIES:</b> Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which may include word processors, computer terminals or other automated equipment; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.</p>
<div>
</div><div><b>EXPERIENCE AND TRAINING: </b>Two (2) years' general clerical work experience.</div>
<div>
</div><div></div><p><b>SUBSTITUTION ALLOWED:</b> College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience.</p>
<div>
</div><div><b>PREFERRED:
</b></div><ul><li><div>Current EKG monitoring certification and/or telemetry experience.
</div></li><li><div>Bachelor Degree</div>
</li>
<li><div>2 years - Medical Assistant - EMT - EKG Tech or inpatient hospital Nurse Aide experience</div>
</li>
<li><p>Current Clerical experience in an inpatient acute care hospital unit</p>
</li>
</ul><div><b>SPECIAL REQUIREMENT:</b></div>
<p>
IF NOT CERTIFIED AT HIRE; EKG MONITORING CERTIFICATION MUST BE OBTAINED WITHIN SIX (6) MONTHS OF HIRE TO RETAIN EMPLOYMENT.</p>
<div>
</div><div><b>EXAMPLES OF DUTIES:</b></div>
<ul>
<li><div>Observes EKG monitors and reports irregularities to appropriate medical staff.
</div></li><li><div>Processes admissions, greet and receives new patients; obtains patients' information, assembles/reviews patients' charts upon admission.</div>
</li>
<li><div>Notifies nursing staff/physicians of patient admission or returns of surgical patients.
</div></li><li><div>Communicates with patients' family members and help them comply with admissions and discharge procedures. Provides appropriate factual information.
</div></li><li><div>Transcribes physician orders, processes/schedules orders for diagnostic and therapeutic tests and procedures.</div>
</li>
<li><div>Notifies staff of new orders.</div>
</li>
<li><div>Requests services from ancillary and support.</div>
</li>
<li><div>Notifies staff of critical diagnostic test results; tile/scan diagnostic test results.</div>
</li>
<li><div>Transports specimens, supplies and medication using pneumatic tubes.
</div></li><li><div>Observes screen of cardiac monitor and listens for alarm; respond to cardiac or respiratory arrests and initiate calls for cardiac or respiratory arrests, notifies medical staff.</div>
</li>
<li><div>Maintains unit records; performs quality assurance on charts [verifies that charts/forms are filed and labeled correctly, all orders have been transcribed, allergies are noted]; coordinates entry/maintenance of admission/discharge records ensuring patients' information is recorded in all required systems; maintains patient charts by thinning and adding forms as needed; tile forms and reports.
</div></li><li><div>Order supplies and maintains stock of unit materials e.g. supply of chart forms, patient care supplies, equipment, and clerical/desk supplies.
</div></li><li><div>Maintains a hazardous-free work environment and adheres to infection control standards and unit security.
</div></li><li><div>Sends and are receives documents via fax machine, scanners, email, etc., duplicates documents using copier or scanner.
</div></li><li><div>Use software for word-processing, emailing, spreadsheets, etc; generate reports and responds to correspondence as directed.
</div></li><li><div>Responds to patients and staff and visitors requests or complaints.
</div></li><li><div>Utilizes and communicates with staff and patients via Connexall ( training provided)
</div></li><li><div>Answers and process unit phone calls. Assists in the orientation of new staff.
</div></li><li><div>Attends in-service training sessions and department staff meetings as required.
</div></li><li><div>Participates in performance improvement activities.
</div></li><li><p>Other related duties as assigned.</p>
</li>
</ul><div></div><p><b>FULL TIME EQUIVALENT SALARY MINIMUM:</b> $48,365.00, $23.17 hourly</p>
<div><b>
</b></div><div><b>WHY UCONN HEALTH</b></div>
<p>
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.</p></div><div></div>

Office Assistant

<div><p>Computer Support Technician 1</p><div><br>
<p></p>
<b>Search #:</b> 499512<br>
<b>Work type:</b> Full-time<br>
<b>Location:</b> UConn Storrs<br>
<b>Categories:</b> Information Technology<br>
</div>
<div><p><b>JOB SUMMARY</b></p>
<p>
The University of Connecticut, Information Technology Services (ITS), is seeking a highly technical and self-motivated Desktop Support Technician (Computer Support Specialist 2 or Technician 1). The successful candidate is an energetic IT professional who is excited by delivering &ldquo;best in class&rdquo; services. Under the direction of the Manager of Device Support, this position is responsible for the day-to-day operational support in the Technology Support Center. This service-oriented position is based in the Storrs campus and supports the faculty, staff, and students at the University.</p>
<p>
The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions.</p>
<p><b>
DUTIES AND RESPONSIBILITIES</b></p>
<ul>
<li>Use standard diagnostic techniques to analyze, identify, and solve problems.</li>
<li>Provide assistance in technology support and training, both remotely and in person.</li>
<li>Assists with technical projects as part of a project team.</li>
<li>Assists with the development of plans and processes that minimize risk to services or systems due to errors.</li>
<li>Provides user support and customer service on technology related issues. Troubleshoot problems and advise on appropriate action. Communicate with other IT personnel on problem resolution and status of open cases.</li>
<li>Respond to inquiries from faculty, staff and students, and assist them in the installation, upgrade, troubleshooting and maintenance of computing devices.</li>
<li>Supports the confidentiality, integrity, and availability of university information as part of the overall University Information Security Program.</li>
<li>Analyze, record and track software and hardware issues using the central ticketing system, Jira Service Desk.</li>
<li>Assists senior technical personnel with the installation, upgrade, and maintenance of university information technology systems.</li>
<li>Positions at this level may supervise students or support employees.</li>
<li>Provides administrative support in hiring, training, scheduling, and discipline of student workers.</li>
<li>Resolve complex software and hardware problems, and work with users to troubleshoot and implement solutions.</li>
<li>Collaborates and Escalates issues within ITS to resolve issues related to server, network, classroom AV and account support.</li>
<li>Develop procedures, techniques, or programs to improve the performance and efficiency of software and hardware systems. Use various software and hardware tools, install software and/or hardware, and write/share documentation for hardware, software and tools.</li>
<li>Configures and deploys computers using JAMF/Intune and necessary peripheral devices.</li>
<li>Perform regular upgrades to ensure systems remain updated and secure.</li>
<li>Work with vendors and leadership to develop or enhance new systems.</li>
<li>Develop plans and processes to ensure the availability of IT services or systems in the school.</li>
<li>Contribute to technical projects pertaining to information technology services.</li>
<li>Perform related duties as required.</li>
</ul>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Associate&rsquo;s degree and two years of related experience or a bachelor&rsquo;s degree or four years of related experience.</li></ul>
<ul><li>Demonstrated ability to communicate effectively through both oral and written means to different populations.</li></ul>
<ul><li>Experience in complex networked environments, including cloud services, file sharing, email setup, wireless connectivity, and client-side IP configuration.</li></ul>
<ul><li>Demonstrated ability to effectively and clearly communicate technical computing related issues, training and guidance to a non-technical audience.</li></ul>
<ul><li>Experience working with Intune and JAMF to manage Windows and Apple devices.</li></ul>
<ul><li>Experience with Microsoft 365 and related software applications.</li></ul>
<ul><li>Experience using and supporting Microsoft Windows, MacOS and iOS.</li></ul>
<ul><li>Proven knowledge of university and personal device configurations, including mobile devices.</li></ul>
<ul><li>Demonstrated knowledge of printer setup and configuration.</li></ul>
<ul><li>Proven ability to work independently.</li></ul>
<ul><li>Demonstrated skill in critical thinking, problem solving, and analysis.</li></ul>
</div>
<p><b> Computer Support Tech 1 (Inclusive of Computer Support Specialist 2):</b></p>
<div>
<ul><li>Associate's degree and four years of experience; OR Bachelor&rsquo;s degree and two years of experience OR six years of related experience.</li></ul>
</div><div><ul><li>Demonstrated comprehensive knowledge of multiple technologies used to support computing at a higher education institution.</li></ul>
<ul><li>Detailed understanding of the procedures and strategies used in academic support technology focus areas (e.g., faculty support, help desk, computer labs, networking, PC labs, research support and programming, training and development).</li></ul>
<ul><li>Demonstrated experience providing technical support in classroom, including familiarity with specialized AV systems, control systems, digital audio workstations, and networked audio/video equipment commonly used in hi-tech classrooms.</li></ul>
<ul><li>Experience using and supporting, and managing Microsoft Windows, MacOS and iOS</li></ul>
<ul><li>Demonstrated knowledge of internet security and data privacy.</li></ul>
<ul><li>Demonstrated ability to interpret end-user needs and act on them quickly.</li></ul>
<ul><li>Demonstrated ability to work well with people, and work collaboratively with individuals of diverse cultural, social and educational backgrounds.</li></ul>
</div>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p><b>
Computer Specialist 2:</b></p>
<div>
<ul><li>Experience in higher education environment.</li></ul>
<ul><li>Experience with ticketing systems such as Jira Service Desk.</li></ul>
<ul><li>Experience using an inventory tracking system.</li></ul>
<ul><li>Experience working in an IT Help Desk.</li></ul>
<ul><li>Experience with computer hardware repair.</li></ul>
</div>
<p><b>Computer Support Tech 1: (Inclusive of Computer Specialist 2)</b></p>
<div>
<ul><li>Experience with utilizing tools for remote support such as BeyondTrust.</li></ul>
<ul><li>Experience managing or setting up AI Chat Bot.</li></ul>
<ul><li>Experience managing digital signage.</li></ul>
</div>
<p><b>APPOINTMENT TERMS</b></p>
<p>
The chosen incumbent must possess a willingness and ability to work occasional weekends and outside normal work hours.</p>
<p>
The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).</p>
<p><b>
TERMS AND CONDITIONS OF EMPLOYMENT</b></p>
<p>
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.</p>
<p><b>
TO APPLY</b></p>
<p>
Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499512 to upload a <b>resume, cover letter, </b>and contact information for <b>three (3) professional references.</b></p>
<p>
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 23, 2026.</p>
<p>
All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.</p>
<p><i>
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.</i></p>
<p><i>
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee&rsquo;s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
</i></p><p><i>The University of Connecticut is an AA/EEO Employer.</i></p>
</div>
<p><b>Advertised:</b> Apr 09 2026 Eastern Daylight Time<br>
<b>Applications close:</b> Apr 23 2026 Eastern Daylight Time</p></div><p></p>

Computer Support Technician 1

<div><p>Deputy Fire Chief</p><div><br>
<p></p>
<b>Search #:</b> 499508<br>
<b>Work type:</b> Full-time<br>
<b>Location:</b> UConn Storrs<br>
<b>Categories:</b> Executive, Public Safety<br>
</div>
<div><p><b>JOB SUMMARY</b></p>
<p>
Reporting directly to the University Fire Chief or other designated University official, a Deputy Fire Chief is accountable for managing an administrative or operational division of the fire department and the Fire Marshal Unit. Under general direction, directs, manages, supervises, and coordinates the administrative activities and/or operations within the UConn Fire Department including fire suppression, fire prevention, emergency medical services, hazardous materials response, technical rescue, and related services and activities; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Fire Chief. This includes proper management, evaluation, and training for all direct reports, as well as creating, implementing, or enforcing policies, rules, regulations, schedules, and procedures necessary for the efficient operation of the assigned work unit and the department. There are two primary duty stations (Storrs and Farmington), and a Deputy Chief will have responsibilities in both locations.</p>
<p><b>
DUTIES AND RESPONSIBILITIES</b></p>
<p>
Typical work activities for incumbents in this title include, but are not limited to, the duties listed below. The numbered duties listed below are not intended to be all-inclusive and do not preclude the Fire Chief from assigning other responsibilities that could reasonably be expected of a Deputy Fire Chief. Additional or different tasks may be assigned as needed to address operational needs or shifting business needs, or practices.</p>
<div>
<ul><li>Assumes management responsibility for assigned services and operations, including all fire suppression, fire prevention, community outreach, event planning, emergency medical services, hazardous materials, technical rescue, and related functions and activities.</li></ul>
<ul><li>Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and standard operating guidelines; oversees and/or participates in accreditation processes, and strategic planning.</li></ul>
<ul><li>Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.</li></ul>
<ul><li>Plans, directs, coordinates, and reviews the work plan for fire department personnel; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with department personnel to identify and resolve problems.</li></ul>
<ul><li>Selects, trains, motivates, and evaluates personnel; provides or coordinates training; works with personnel to correct deficiencies; implements discipline and termination procedures under the direction of the Fire Chief.</li></ul>
<ul><li>Participates in the development and administration of the department&rsquo;s budget; participates in the forecast of funds needed for staffing, equipment, training and education, materials, and supplies; monitors and approves expenditures; implements adjustments.</li></ul>
<ul><li>Ensures that equipment, safety clothing, apparatus, and supplies are specified, purchased, received, trained upon, and distributed effectively.</li></ul>
<ul><li>May serve as the liaison for the Fire Department with other divisions, departments, and outside agencies; negotiate and/or resolve sensitive and controversial issues; coordinate special community programs.</li></ul>
<ul><li>Develops and maintains lines of communication and cooperation with peers in surrounding local, state, and federal agencies; coordinates joint operations with outside agencies; mitigates conflicts with other departments, divisions, or agencies; oversees and participates in the development of mutual aid, automatic aid agreements, as well as dispatch procedures.</li></ul>
<ul><li>Responds to emergency and non-emergency incidents and events; utilizes the incident command system to direct activities and communications in said incidents and events; takes action to mitigate hazards and treat patients; makes decisions affecting life and property under emergency circumstances; develops tactics and strategies for major or critical incidents and events.</li></ul>
<ul><li>May serves as the fire department representative for a variety of committees; prepares and presents staff reports and other necessary correspondence.</li></ul>
<ul><li>Provides responsible staff assistance to the Fire Chief; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to administrative matters or operational policies, guidelines, protocols, and procedures as appropriate.</li></ul>
<ul><li>Maintains awareness of new trends and developments in the operations and administration of an all-hazards response organization and incorporates new developments as appropriate.</li></ul>
<ul><li>Responds to and resolves difficult and sensitive citizen inquiries and complaints.</li></ul>
<ul><li>Manages the preparation and maintenance of records and files associated with the scope of work assigned.</li></ul>
<ul><li>May act on behalf of the Fire Chief in their absence or during periods of unavailability. Provides leadership during the Chief&rsquo;s absence, supports other Chief Officers, and provides guidance to the Division of University Safety&rsquo;s management team to enable them to make decisions.</li></ul>
<ul><li>May be assigned as the primary or secondary representative for the Fire Department in the Emergency Operations Center (EOC) when the EOC has been activated, and as a secondary representative in the Executive Policy Group (EPG).</li></ul>
<ul><li>Performs other duties as assigned by the Fire Chief or other designated University official.</li></ul>
</div>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>Bachelor's degree from an accredited institution and ten years of fire department experience that includes considerable knowledge of firefighting and fire prevention practices, emergency medical services, and hazardous materials response. Degree/training substitutions are as follows:</li>
<ul><li>A master's degree in a public safety or related field is the equivalent of 2 years of related experience.</li>
<li>A PhD in a public safety or related field is the equivalent of 3 years of related experience.</li>
<li>Full-time and/or paid experience/internship in a public safety or related field is a year-for-year equivalent.</li>
<li>Part-time and/or volunteer, unpaid experience/internship is a partial fulfillment. One year of part-time, volunteer, and/or unpaid experience is the equivalent of .5 years of related experience.</li>
<li>U.S. military veterans whose Advanced Individual Training (AIT)/Military Occupational Specialty (MOS) directly relates to fire service/public safety is the equivalent of 2 years of related experience.</li>
</ul><li>Five years' experience working as a &ldquo;manager&rdquo; performing administrative functions, demonstrating administrative-level leadership outside of, or in addition to, direct operational functions in a career or combination of organized fire departments.</li>
<li>A current and valid State of Connecticut or National Registry Emergency Medical Technician - Basic (EMT-B).</li>
<li>A valid motor vehicle operator&rsquo;s license with a &ldquo;Q&rdquo; endorsement or related qualification that allows for the operation of a motor vehicle in an emergency response.</li>
<li>Incident Safety Officer &ndash; Fire Suppression certification pursuant to NFPA 1521, or Hazardous Materials Incident Safety Officer certification pursuant to NFPA 472, accredited by the National Board on Fire Service Professional Qualifications (ProBoard) and/or the International Fire Service Accreditation Congress (IFSAC).</li>
<li>Fire Officer III Certification pursuant to NFPA 1021, accredited by the National Board on Fire Service Professional Qualifications (ProBoard) and/or the International Fire Service Accreditation Congress (IFSAC).</li>
<li>Experience evaluating emergencies and significant events and developing effective courses of action to mitigate those situations.</li>
<li>Experience developing and implementing department-level policies, guidelines, protocols, and/or procedures.</li>
</ul>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<ul>
<li>An advanced degree from an accredited college or University in a public safety-related field.</li>
<li>Fire Officer Certifications (IV or higher [e.g., Executive Fire Officer]) pursuant to NFPA 1021, accredited by the ProBoard and/or IFSAC.</li>
<li>Completion of the State of Connecticut Fire Marshal Pre-Certification Program with current continuing education hours.</li>
<li>State of Connecticut or National Registry licensed Paramedic (EMT-P). If a paramedic possesses current medical control in good standing and/or documentation of maintaining continuing medical education hours.</li>
<li>Hazardous Materials Technician Certification pursuant to <i>NFPA 472</i> (ProBoard and/or IFSAC) or EPA Hazardous Materials Technician.</li>
<li>Knowledge and experience working with ESO records management software.</li>
<li>Experience working in a university, medical center, or similar setting in a position related to safety, fire suppression, emergency management, or emergency medical services.</li>
<li>Experience in developing and implementing community risk reduction assessments and related programs.</li>
<li>Participation in a Type 4 or greater formal Incident Management Team.</li>
<li>Completion of National Incident Management System All-Hazard position-specific trainings (e.g., Planning Section Chief, Operations Section Chief, Public Information Officer, Incident Commander, etc.).</li>
<li>Completion of any of the following Federal Emergency Management Agency courses: MGT 361, 404, 412, 466, or AWR 330.</li>
</ul>
<p><b>APPOINTMENT TERMS</b></p>
<p>
This is a full-time management/exempt position. Salary will be commensurate with education and experience, with a target salary of $140,000 to $150,000. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https//hr.uconn.edu.</p>
<p><b>
TERMS AND CONDITIONS OF EMPLOYMENT</b></p>
<p>
This position requires a valid motor vehicle driver's license to respond to calls, travel between campuses, and conduct other primarily in-state travel.</p>
<p>
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.</p>
<p><b>
TO APPLY</b></p>
<p>
Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, <b>Search #499508 </b>to upload a <b>resume, cover letter, documentation (e.g., certificates, licenses, samples, etc.) for any minimum and/or preferred qualification taking credit for, </b>and contact information for <b>three (3) professional references.</b></p>
<p>
This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 22, 2026.</p>
<p>
All employees are subject to adherence to the State Code of Ethics which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.</p>
<p><i>
All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.</i></p>
<p><i>
The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee&rsquo;s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
</i></p><p><i>The University of Connecticut is an AA/EEO Employer.</i></p><br>
<p></p>
</div>
<p><b>Advertised:</b> Mar 23 2026 Eastern Daylight Time<br>
<b>Applications close:</b> Apr 22 2026 Eastern Daylight Time</p></div><p></p>

Deputy Fire Chief

Join University of Connecticut and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.