Administrative Program Assistant II

Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add an Administrative Program Assistant to support the Clinical Laboratory within the Department of Pathology & Lab Medicine. If you have a background in this field, we want to hear from you.

At UConn Health, this class is accountable for independently providing responsible administrative support, and/or significant program support for an academic/clinical/administrative department or program. The position will be responsible for performing daily reconciliation and resolution of EPIC Billing/Charging/Registration work queues and providing routine administrative support. This position is located at UConn Health in Farmington, CT.

Works under the general supervision of an employee of higher grade.

May lead or supervise lower-level employees as assigned.

TYPING: Using a word processor, or other automated equipment, formats, and types a full range of correspondence, reports, bills, drafts, etc., from rough draft, transcription, dictated notes, etc. Proofreads for content. Edits using knowledge of grammar, punctuation, and spelling. In typing grants must be able to write application from notes, determining appropriate information and format.

FILING: Organizes and maintains a complex filing system to support a program/department, including fiscal, personnel and other records. Compiles and maintains a collection of resource materials and program information.

CORRESPONDENCE: Composes complex letters, memos, etc. for manager's signature.

REPORT WRITING: Assembles data, writes and/or edits reports, requiring knowledge of subject area. Use complex spreadsheet programs.

INTERPERSONAL: Acts for and represent supervisor to other University offices, the public or outside agencies. Coordinates a variety of non-routine matters. Confer with and assist supervisor in the performance of administrative and program activities. Acts as resource person for department/program.

OFFICE MANAGEMENT: Coordinates administrative details for an office/department; directs the workflow and may provide administrative support for program staff. Assists in the preparation of budgets, monitors expenditures and may make decisions regarding routine budget matters. Arranges and coordinates meetings and functions, to include space and equipment. Maintains an inventory of supplies and equipment and purchases items when necessary. Make travel arrangements.

Performs related duties as required.

Considerable knowledge of office systems and procedures

Considerable knowledge of proper grammar, punctuation, and spelling

Knowledge of business communication

Knowledge of the unit's policies and procedures

Knowledge of business math; oral and written communication skills; interpersonal skills

Ability to schedule and prioritize office workflow

Ability to operate office equipment includes word processors, computer terminals, and ability to use complex computer programs.

Three (3) years' experience above the routine clerk level in office support or secretarial work.

College training may substitute for General Experience based on fifteen (15) semester hours equaling one-half (1/2) year of experience.

Proficiency with EPIC, HuskyBuy, MACOLA computer programs

Knowledge of EPIC billing work queues such as Charge Review, CCI/LCD Edits, and Reference Lab (Send Out)

Proficiency with laboratory terminology

Proficiency with Microsoft Applications such as Word, Excel, PowerPoint, and Outlook

Proficiency with mathematical calculations to ensure accurate billing

SCHEDULE: Full time, 40 hours per week, primarily days, Monday through Friday, 8:00 am to 5:00 pm, other shifts as needed, rotating holidays are required as scheduled, 60-minute unpaid meal break.

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.