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Veclar Technologies

Position: Senior Client Relationship &amp; Success CoordinatorLocation: Rawalpindi / Islamabad (On-site) Company: Veclar Technologies Industry: CRM Services, IT Solutions &amp; B2B Support Employment Type: Full-Time Compensation: PKR 80,000 &ndash; 150,000 (Basic) + USD-Based CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a trusted provider of CRM services and IT-driven business solutions for international enterprises. We help organizations optimize customer engagement, streamline internal processes, and enhance their digital presence through scalable and reliable technology solutions.Our core services include:<ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Consulting</li><li>Business Process Optimization &amp; B2B Solutions</li></ul>We partner with global clients to improve their customer journey, deliver consistent support, and drive sustainable business growth.Role OverviewWe are seeking a highly organized and relationship-focused Senior Client Relationship &amp; Success Coordinator to manage international CRM accounts and ensure seamless delivery of IT services.This role does not involve cold calling. You will work with existing clients, warm leads, and ongoing CRM accounts, ensuring clients receive exceptional service and long-term value from our solutions.Key ResponsibilitiesClient Relationship &amp; CRM Management<ul><li>Serve as the primary point of contact for international clients utilizing our CRM and IT solutions.</li><li>Build and maintain long-term, trust-based relationships with B2B clients.</li><li>Assess client needs and align them with suitable CRM features and IT services.</li></ul>Onboarding &amp; Solution Implementation<ul><li>Guide new clients through CRM onboarding, setup, and system integration.</li><li>Conduct product demonstrations and feature walkthroughs.</li><li>Deliver customized solutions aligned with client business objectives and technical requirements.</li></ul>Support, Coordination &amp; Optimization<ul><li>Coordinate with internal IT and support teams to resolve client concerns efficiently.</li><li>Monitor service quality, ticket resolution, and overall system performance.</li><li>Recommend process improvements and additional CRM functionalities to enhance efficiency.</li></ul>Growth, Retention &amp; Reporting<ul><li>Track client usage, satisfaction, and performance indicators.</li><li>Identify opportunities for service upgrades and value-based upselling (non-aggressive).</li><li>Maintain comprehensive documentation of client interactions, requirements, and technical details.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Business, Marketing, or a related field (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Basic understanding of CRM systems or IT service workflows (strong advantage).</li><li>Strong relationship-building and problem-solving abilities.</li><li>Ability to manage multiple clients and priorities effectively.</li><li>Experience working with international clients is a plus.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li></ul>What We OfferVeclar Technologies offers a professional and growth-oriented workplace with competitive benefits, including:<ul><li>Retention bonuses</li><li>Monthly performance awards and recognition programs</li><li>Bi-annual salary increments</li><li>Paid leaves</li><li>5-day work week (Monday to Friday)</li><li>USD-based commission structure</li><li>Comprehensive training on CRM tools, IT solutions, and international client management</li><li>Supportive, collaborative culture in a modern office environment</li></ul>How to ApplyEmail your CV: hr@veclartechnologies.com Call / WhatsApp: 0332-5755577Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Client Relationship & Success Coordinator

Position: Customer Success ExecutiveCompany: Veclar Technologies (Pvt.) Ltd. Location: Rawalpindi (On-site) Shift: U.S. Night Shift (6:00 PM &ndash; 3:00 AM PKT) Work Schedule: Monday to FridayCompensation &amp; Benefits<ul><li>Hourly Rate: PKR 16,000</li><li>Monthly Salary: PKR 150,000 &ndash; 180,000 (based on experience)</li><li>Incentives: Performance-based commissions paid in USD</li></ul>About Veclar TechnologiesVeclar Technologies (Pvt.) Ltd. is a rapidly expanding SaaS and CRM solutions company serving clients across the United States and Canada. We foster a collaborative, performance-driven culture that values innovation, professional development, and impactful contributions.Role SummaryWe are looking for a motivated and customer-centric Customer Success Executive to manage client relationships, oversee onboarding, and support sales efforts. This role is ideal for someone who excels in communication and is passionate about delivering outstanding customer experiences in a fast-paced, international environment.Key Responsibilities<ul><li>Build and nurture long-term relationships with U.S.-based clients.</li><li>Engage with prospective and existing customers via phone, email, and CRM systems.</li><li>Schedule and manage meetings with key decision-makers and stakeholders.</li><li>Oversee client onboarding and ensure prompt resolution of issues or concerns.</li><li>Maintain accurate and up-to-date customer records within the CRM.</li><li>Work closely with internal teams to enhance customer satisfaction, retention, and success.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years of experience in Customer Success, Business Development, or Client Relationship Management.</li><li>Excellent verbal and written English communication skills.</li><li>Strong interpersonal, organizational, and multitasking abilities.</li><li>Practical experience working with CRM tools and B2B clients.</li></ul>Preferred Qualifications<ul><li>Previous experience in SaaS or CRM-related roles.</li><li>Familiarity with U.S. or Canadian markets.</li><li>Confident and professional email and phone communication skills.</li><li>Self-motivated, goal-oriented, and adaptable to a fast-paced work environment.</li></ul>What We Offer<ul><li>Competitive performance-based commissions in USD.</li><li>Defined career growth opportunities within Customer Success and SaaS Sales.</li><li>A supportive, growth-focused work culture.</li><li>Direct exposure to international clients and leading CRM technologies.</li></ul>How to ApplyContact: +92 332 5755577 HR Department Veclar Technologies (Pvt.) Ltd.Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Success Executive

Position: Account Executive (B2B)Location: On-site Employment Type: Full-Time Shift: Night Shift (5:45 PM &ndash; 3:00 AM PKT) Compensation: PKR 80,000 &ndash; 150,000 per month + CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a U.S.-based B2B company providing specialized digital solutions to real estate professionals throughout the United States and Canada. We help businesses scale through innovative IT services, strategic marketing solutions, and results-driven customer acquisition systems.Role OverviewWe are looking for a driven and customer-oriented Account Executive (B2B) to manage and grow client relationships while ensuring exceptional account performance. As the main point of contact for assigned accounts, you will oversee onboarding, maintain seamless communication, and drive long-term success through value-based engagement, upselling, and cross-selling opportunities.Key Responsibilities<ul><li>Serve as the primary point of contact for assigned B2B clients, ensuring prompt and professional communication.</li><li>Partner with internal account managers to understand client goals and propose customized solutions.</li><li>Lead and optimize the client onboarding process to ensure a smooth transition.</li><li>Track account performance and identify opportunities for revenue growth.</li><li>Handle client queries, resolve issues efficiently, and escalate complex concerns when required.</li><li>Maintain accurate and up-to-date client records and interaction logs within CRM systems.</li><li>Prepare and present account reports, performance metrics, satisfaction updates, and KPIs.</li><li>Collaborate closely with sales, marketing, and operations teams to meet and exceed client expectations.</li><li>Stay current with industry trends and share relevant insights with clients.</li><li>Contribute to key performance indicators related to customer satisfaction, retention, and account expansion.</li></ul>What We Offer<ul><li>Career Development: Mentorship, ongoing training, and clearly defined growth pathways.</li><li>Innovative Culture: A dynamic, technology-driven environment reshaping the real estate industry.</li><li>Collaborative Team: A supportive and team-focused workplace culture.</li><li>Competitive Rewards: Market-competitive salary, commissions, bonuses, and paid training.</li><li>Work-Life Balance: Fixed night shift schedule with annual paid leave.</li></ul>Requirements<ul><li>6 months to 2 years of experience in B2B account management, sales, or client services (B2B experience preferred).</li><li>Excellent verbal and written communication skills.</li><li>Hands-on experience with CRM tools and client management systems.</li><li>Strong organizational skills with keen attention to detail and the ability to multitask.</li><li>Self-driven, goal-oriented, and capable of working independently as well as collaboratively.</li><li>Availability to work night shifts aligned with North American business hours.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Account Executive (B2B)

Join Veclar Technologies and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Veclar Technologies

ABOUT_COMPANY

Senior Client Relationship & Success Coordinator

Customer Success Executive

Account Executive (B2B)