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Veclar Technologies

Senior Client Relationship &amp; Success CoordinatorLocation: Rawalpindi / Islamabad (On-site) Company: Veclar Technologies Industry: CRM Services, IT Solutions, B2B Support Employment Type: Full-Time Salary: PKR 80,000 &ndash; 150,000 (Basic) + USD-Based CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a leading provider of CRM services and IT-driven business solutions for global organizations. We help companies enhance customer engagement, streamline operations, and strengthen their digital infrastructure.Our core solutions include:<ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Optimization</li><li>Business Process Improvement &amp; B2B Solutions</li></ul>We partner with international businesses to improve their customer journey, ensure consistent support, and deliver scalable, reliable IT service solutions.Position OverviewWe are looking for a Senior Client Relationship &amp; Success Coordinator who can manage international CRM clients and ensure smooth, efficient service delivery. No cold calling is required. You will work with existing clients, warm leads, and active CRM accounts&mdash;ensuring they receive high-quality support, guidance, and value from our services.Key ResponsibilitiesCRM &amp; Client Relationship Management<ul><li>Serve as the primary point of contact for international CRM and IT service clients.</li><li>Build and maintain strong, trust-based relationships with B2B clients.</li><li>Understand client needs and match them with the right CRM features and IT support solutions.</li></ul>Onboarding &amp; Implementation<ul><li>Guide new clients through CRM onboarding, configuration, and integration.</li><li>Conduct product walk-throughs and train clients on key functionalities.</li><li>Deliver tailored recommendations aligned with client business goals.</li></ul>Support, Coordination &amp; Optimization<ul><li>Coordinate with internal IT and support teams to resolve client queries.</li><li>Monitor service quality, ticket resolution, and system performance.</li><li>Suggest workflow improvements or additional CRM features to boost efficiency.</li></ul>Growth, Retention &amp; Reporting<ul><li>Track client satisfaction, usage patterns, and performance indicators.</li><li>Identify opportunities for upselling or service enhancement (soft selling).</li><li>Maintain detailed documentation of client interactions and technical requirements.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (preference for IT, Business, Marketing, or related fields).</li><li>Strong written and verbal communication skills.</li><li>Familiarity with CRM systems or IT service processes (preferred but not required).</li><li>A relationship-focused mindset with strong problem-solving abilities.</li><li>Ability to manage multiple clients and priorities simultaneously.</li><li>Experience with international clients is a plus.</li><li>Fresh graduates with excellent communication skills are encouraged to apply.</li></ul>What We OfferVeclar Technologies offers a modern, growth-oriented work environment with valuable benefits:<ul><li>Retention Bonus</li><li>Monthly Awards &amp; Recognition</li><li>Bi-Annual Salary Increment</li><li>Paid Leaves</li><li>5-Day Work Week (Monday&ndash;Friday)</li><li>USD-Based Commission Structure</li><li>Professional training in CRM tools, IT solutions, and global client communication</li><li>A supportive, collaborative team in a modern office environment</li></ul>How to ApplyEmail Your CV: hr@veclartechnologies.com Call/WhatsApp: 0332-5755577Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Client Relationship & Success Coordinator

Account Executive (B2B)Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 PM &ndash; 3:00 AM) Compensation: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a U.S.-based B2B organization delivering specialized digital solutions for real estate professionals across the U.S. and Canada. We enable businesses to scale through innovative IT services, strategic marketing, and effective customer acquisition strategies.Role OverviewWe are hiring a motivated and client-oriented Account Executive (B2B) to nurture client relationships, oversee onboarding processes, and drive long-term account success. In this role, you will act as the primary point of contact for clients, ensuring smooth communication, delivering consistent value, and supporting revenue expansion through upselling and cross-selling.Key Responsibilities<ul><li>Serve as the main liaison for assigned B2B accounts, ensuring timely and professional communication.</li><li>Work closely with account managers to understand client goals and propose customized solutions.</li><li>Lead and optimize the client onboarding process to ensure a positive experience.</li><li>Track account performance and identify opportunities for revenue growth.</li><li>Respond to client inquiries, troubleshoot issues, and escalate complex situations when needed.</li><li>Maintain accurate client data and communication history within CRM systems.</li><li>Create and present account performance reports, client satisfaction updates, and essential KPIs.</li><li>Collaborate with cross-functional teams&mdash;including sales, marketing, and operations&mdash;to meet client needs.</li><li>Stay updated on relevant industry trends and share insights with clients.</li><li>Support KPIs related to client satisfaction, retention, and revenue expansion.</li></ul>What We Offer<ul><li>Career Development: Mentorship programs, continuous learning, and clear growth paths.</li><li>Innovative Culture: Work in a fast-paced, tech-driven environment shaping the real estate industry.</li><li>Collaborative Team: A supportive and teamwork-focused workplace.</li><li>Competitive Compensation: Strong salary package, commissions, bonuses, and paid training.</li><li>Work-Life Balance: Fixed night shift and annual paid leave.</li></ul>Requirements<ul><li>6 months to 2 years of experience in B2B account management, sales, or client services (B2B background preferred).</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency with CRM platforms and client management tools.</li><li>Strong attention to detail with the ability to multitask and stay organized.</li><li>Self-driven, target-oriented, and able to work independently as well as in a team.</li><li>Availability to work night shifts in alignment with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Account Executive (B2B)

Join Veclar Technologies and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Veclar Technologies

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Senior Client Relationship & Success Coordinator

Account Executive (B2B)