Qureos Mentor

ZED Global Consultants

Role Overview: We are seeking a highly organized and proactive Customer Support Representative (CSR) to join our dynamic team. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring smooth office operations by providing exceptional administrative and customer support.Key Responsibilities:<ul><li>Serve as the first point of contact, professionally handling all inbound queries via phone, email, and in-person visits.</li><li>Provide outstanding customer support by addressing client concerns promptly and effectively.</li><li>Record, track, and diligently follow up on all customer queries and tasks in a timely manner to ensure resolution.</li><li>Utilize tools like Microsoft/Google Word and Excel to create reports, maintain records, and manage data efficiently.</li><li>Provide comprehensive support to supervisors and senior managers by assisting with their assigned tasks and projects.</li><li>Demonstrate strong communication skills in both English and Urdu, ensuring clear and effective interaction with clients and team members.</li><li>Proactively manage and prioritize tasks to meet deadlines in a fast-paced environment.</li><li>Perform additional duties as assigned by the supervisor to support overall office objectives.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a coordination, customer support, or administrative role.</li><li>Excellent command of both English and Urdu (written and verbal).</li><li>Strong proficiency in Microsoft Office Suite (especially Word and Excel).</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to handle multiple tasks simultaneously with a high degree of accuracy.</li><li>Strong problem-solving skills and a proactive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their suitability for this role to info@zedglb.com.Please include &quot;Application for CSR &quot; in the subject line.Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Role Overview: We are seeking a highly organized and proactive Professional Coordinator to join our dynamic team in Rawalpindi. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring smooth office operations by providing exceptional administrative and customer support.Key Responsibilities:<ul><li>Serve as the first point of contact, professionally handling all inbound queries via phone, email, and in-person visits.</li><li>Provide outstanding customer support by addressing client concerns promptly and effectively.</li><li>Record, track, and diligently follow up on all customer queries and tasks in a timely manner to ensure resolution.</li><li>Utilize tools like Microsoft/Google Word and Excel to create reports, maintain records, and manage data efficiently.</li><li>Provide comprehensive support to supervisors and senior managers by assisting with their assigned tasks and projects.</li><li>Demonstrate strong communication skills in both English and Urdu, ensuring clear and effective interaction with clients and team members.</li><li>Proactively manage and prioritize tasks to meet deadlines in a fast-paced environment.</li><li>Perform additional duties as assigned by the supervisor to support overall office objectives.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a coordination, customer support, or administrative role.</li><li>Excellent command of both English and Urdu (written and verbal).</li><li>Strong proficiency in Microsoft Office Suite (especially Word and Excel).</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to handle multiple tasks simultaneously with a high degree of accuracy.</li><li>Strong problem-solving skills and a proactive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their suitability for this role to booking@zedint.com by 25 Sep-25.Please include &quot;Application for Professional Coordinator - Rawalpindi&quot; in the subject line.Job Type: Full-timePay: From Rs20,000.00 per monthWork Location: In person

Professional Coordinator

Join ZED Global Consultants and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ZED Global Consultants

ABOUT_COMPANY

Customer Support Representative (CSR)

Professional Coordinator