Qureos Mentor

Zong CMPak Ltd

<div>
 
 Job Purpose:
 
 
 Responsible for overseeing all International Roaming (IR) retail segments by ensuring a seamless and positive IR retail segments experience. :
 
 
 Job Responsibilities:
 
 <ul>
 <li>
 Testing of IR stable routes, testing of new product developments. These system and network configuration and development will include Huawei and ZTE nodes.
 </li>
 <li>
 Implement daily activities to the IR base based on Vendor Reports and coordinate with relevant teams for artwork and communication.
 </li>
 <li>
 To strengthen the IR retail segments' revenue by ensuring profit and loss positivity. To engage in technical and system-level configuration with finance (ROI), engineering (NOMC), IT (BSS &amp; Ops), RA (C&amp;IA).
 </li>
 <li>
 To evaluate daily, monthly, quarterly, and annual reporting dashboards and forecasts for Executive Management, highlighting key performance indicators, achievements, or any risks.
 </li>
 <li>
 Plan and execute operations for the successful launch of new offers and promotions for IR, managing the entire campaign lifecycle from conception to implementation.
 </li>
 <li>
 Oversee comprehensive management of IR revenue streams, including market research, pricing strategies, business case development, and product development.
 </li>
 <li>
 Conduct regular product testing for IR through the SIGOS platform to maintain quality standards.
 </li>
 <li>
 Troubleshooting and cataloging all incidents for record keeping and preparing reference documents of all the operational SOPs.
 </li>
 <li>
 Monthly Revenue booking, ensuring all financial contributors are accounted for 100% in monthly revenue.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from reputed University preferably in Telecom Engineering
 </li>
 <li>
 MBA will be preferred
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 1 to 3 years of relevant experience, preferably in IDD &amp; IR retail segments.
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Goal oriented with focus on deliverable
 </li>
 <li>
 Able to manage multiple leads at a time.
 </li>
 <li>
 Time management
 </li>
 <li>
 Self-Driven attitude
 </li>
 <li>
 Ability to work independently
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Proficiency in IR network flows and anticipation of upcoming challenges.
 </li>
 <li>
 Understanding of network and charging problems related to IR retail business.
 </li>
 <li>
 Product configuration, development, and system configuration.
 </li>
 </ul>
</div>

Executive International Business

<div>
 
 
 Department &amp; Function:
 
 NOMC
 
 
 
 Position:
 
 Executive Cost Analysis
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Assistant Manager Contracts &amp; Inventory Management
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 Job Purpose:
 
 <ul>
 <li>
 Responsible for end to end contracts management of NOMC. The person should possess strong negotiations &amp; reporting skills. Person will work closely with internal functions of NOMC &amp; also the Procurement teams for the successful execution of the contracts till signing phase.
 </li>
 </ul>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Responsible for end-to-end contracts and BPA approval within SLA.
 </li>
 <li>
 Maintaining dashboard of contracts for NOMC management's review &amp; follow up.
 </li>
 <li>
 Initiating the process of contract renewal at-least 120 days before the expiry and follow up for its renewal before expiry.
 </li>
 <li>
 Technically evaluating the projects, their RFP documents, technical evaluation criteria and case presentation.
 </li>
 <li>
 Liaison with relevant teams for allocation of budget (CAPEX or OPEX) for the project.
 </li>
 <li>
 Liaison with budget management teams for initiation of PR/PO in ERP.
 </li>
 <li>
 Liaison with internal teams of NOMC &amp; relevant teams of procurement dept. for successful execution of contracts.
 </li>
 <li>
 Carrying out technical evaluations of the vendors related to the technical projects.
 </li>
 <li>
 Maintaining record of projects, their POs, budget allocated and agreements executed.
 </li>
 <li>
 Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives.
 </li>
 <li>
 Reporting &amp; analysis related to contracts management.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Minimum Bachelor of Science/Engineering (Electronics/Electrical/Telecom/Computer Science) from a reputable Engineering institute is required
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Minimum 1 years of experience in the related field
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Experience of understanding user requirements and taking appropriate documentation/specifications from the user team accordingly.
 </li>
 <li>
 Strong organization &amp; project management skills.
 </li>
 <li>
 Ability to handle high pressure situations with key stakeholders.
 </li>
 <li>
 Problem solving and Interpersonal skills
 </li>
 <li>
 Excellent teamwork skills and desire to help others
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Must be highly proficient in operating MS Office Suite (Excel, PowerPoint, Word, etc.).
 </li>
 <li>
 Proficient in preparation of reports, dashboards and documentation.
 </li>
 <li>
 Technical understanding of Network Operations.
 </li>
 <li>
 Strong data and analytical skills
 </li>
 </ul>
</div>

Executive Cost Analysis

<div>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Oversee all sales and distribution activities within the assigned cluster, ensuring seamless operations and continuous growth.
 </li>
 <li>
 Conduct regular market visits to monitor stock availability and drive consistent increase in market penetration for Zong products.
 </li>
 <li>
 Enforce distribution policies and maintain strict discipline across the territory.
 </li>
 <li>
 Supervise Grid Managers, providing guidance to help them manage their teams effectively and achieve their targets.
 </li>
 <li>
 Evaluate potential outlets based on key criteria, including the number of shops, coverage, financial and logistical strength, brand affiliations, and reputation.
 </li>
 <li>
 Keep channel partners well-informed on updates related to SOPs, targets, and trade promotions.
 </li>
 <li>
 Ensure that the sales team is fully trained, equipped, and knowledgeable about all company products.
 </li>
 <li>
 Cultivate a professional environment that fosters strong business relationships with franchises, distributors, and trade partners.
 </li>
 <li>
 Coordinate timely payments of incentives and commissions to franchises, retailers and trade partners, ensuring no delays.
 </li>
 <li>
 Maintain adherence to pricing and margin policies across the entire sales channel, from distributors to sub-distributors and retailers.
 </li>
 <li>
 Ensure that franchises and retailers always have sufficient POS materials, and that these materials are prominently displayed in all outlets.
 </li>
 <li>
 Enforce compliance with the company's rules, policies, and procedures
 </li>
 <li>
 Address and resolve any commission, payout, and legal queries from channel partners to their utmost satisfaction.
 </li>
 <li>
 Identify and address challenges faced by franchise and retail channels in the territory, communicating these issues to the Regional Director or relevant departments.
 </li>
 <li>
 Focus on individual franchises, providing support to resolve their issues and motivating them to meet their targets.
 </li>
 <li>
 Collaborate with the Trade Marketing team to coordinate BTL activities, trade promotions, business development, and special events within the territories
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 In principle have a minimum of Bachelors Degree or above
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Minimum of 4yrs or above experience
 </li>
 </ul>
</div>

Regional Sales Manager

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development and Cell Sites Utilization in that particular Grid.
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Sales:
 
 
 <ul>
 <li>
 Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops.
 </li>
 <li>
 To ensure quality of gross ads, 3G/4G gross add; To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid;
 </li>
 <li>
 Ensure that timely purchase orders are placed by franchises to ensure availability of stock at all times.
 </li>
 </ul>
 
 
 Customer Services:
 
 
 <ul>
 <li>
 Handle end-to-end complaint management, CSI monitoring, quality assurance and customer experience management at franchise;
 </li>
 <li>
 Visibility: coordinate for trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development and special events in the territory.
 </li>
 </ul>
 
 
 Planning:
 
 
 <ul>
 <li>
 Identify untapped areas in the assigned territory and guide teams to increase retail penetration;
 </li>
 <li>
 Guide BDOs in planning sales routes; Prepare and submit sales forecast for sims, scratch cards, mini load &amp; recharge on daily/weekly/monthly/basis for effective sales planning;
 </li>
 <li>
 Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
 </li>
 </ul>
 
 
 Team Management &amp; Supervision:
 
 
 <ul>
 <li>
 Ensure that staff and retailers are fully trained and equipped with company product knowledge;
 </li>
 <li>
 To make periodic visits to the market and ensure stock availability in the entire territory;
 </li>
 <li>
 To ensure that the channel partners stay abreast with all the developments in terms of SOP&rsquo;s, discipline, targets and trade promotions.
 </li>
 </ul>
 
 
 Merchandising:
 
 
 <ul>
 <li>
 Responsible for availability of POS material at the outlets.
 </li>
 </ul>
 
 
 Business Development:
 
 
 <ul>
 <li>
 Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 In principle must have a minimum of Bachelor's Degree
 </li>
 </ul>
 
 Work Experience:
 
 
 Relevant experience of 3 to 4 years
 
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Integrity
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Time Management
 </li>
 <li>
 Good Presentation Skills
 </li>
 <li>
 Interpersonal Skills
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Sales knowledge
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Computer-specific skills
 </li>
 </ul>
</div>

Grid Manager

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Strategic Sales &amp; Services
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business. Ensure portfolio growth &amp; retention through selling Mobile data, Business &amp; Enterprise Solutions &amp; GSM business in the region
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Sales Management Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B and B2G segments
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Coordination with regional &amp; HQ teams for proposals, contracts, business cases &amp; customer complaints
 </li>
 <li>
 Responsible for providing monthly invoices to the tagged portfolio &amp; billing collection management
 </li>
 <li>
 Timely identification of problems and duly managing customer service establishments that leads to new referrals
 </li>
 <li>
 Revenue assurance as per management assigned targets Ensure smooth customer handling and customer experience management
 </li>
 </ul>
 
 
 
 
 
 Education
 
 :
 
 <ul>
 <li>
 In principle must have a minimum of Bachelors Degree
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Relevant Experience of 3 to 4 years
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Generic:
 
 
 <ul>
 <li>
 Team Leadership Skills.
 </li>
 <li>
 Time Management Skills
 </li>
 <li>
 Analytical, Negotiation, Relationship building &amp; Customer engagement skills.
 </li>
 <li>
 Excellent communications skills in English &amp; Urdu, with a clear, confident and articulate telephone manner.
 </li>
 <li>
 Written communication skills, must be able to write professional emails for internal &amp; external customers.
 </li>
 <li>
 Problem solving &amp; customer engagement approach.
 </li>
 <li>
 Innovative &amp; proactive, self-motivated &amp; flexible.
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Job Specific:
 
 
 <ul>
 <li>
 Key Account Management experience in Telecom, ICT, Banking &amp; FMCG will be preferred.
 </li>
 <li>
 Able to compare telecom operator packages &amp; able to show the comparative advantages to customers.
 </li>
 <li>
 Specializing in Portfolio Management &amp; Collection.
 </li>
 <li>
 Good with numbers, price comparisons &amp; ability to drive retention &amp; new business in the Corporate market.
 </li>
 <li>
 Good market reach &amp; having relationships with business groups in Lahore.
 </li>
 </ul>
 
 
</div>

Business Relationship Manager - B2B/B2G

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 The focus of this role will be on IT Governance.
 </li>
 </ul>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Develop, implement, and maintain IT governance frameworks, policies, and procedures in alignment with organizational goals and regulatory requirements.
 </li>
 <li>
 Ensure compliance with standards, and regulations (e.g. ISO 27001 and PCI DSS).
 </li>
 <li>
 Collaborate with IT, security, audit, and business teams to identify IT risks and implement effective mitigation strategies.
 </li>
 <li>
 Conduct IT risk assessments, control evaluations, and gap analysis for areas of improvement.
 </li>
 <li>
 Monitor and report IT governance metrics and compliance to senior management and relevant stakeholders.
 </li>
 <li>
 Drive awareness and training programs related to IT governance, policies, and best practices.
 </li>
 <li>
 Support internal and external IT audits and coordinate remediation activities.
 </li>
 <li>
 Evaluate and recommend IT governance tools, frameworks, and best practices.
 </li>
 <li>
 Stay updated on industry trends, regulatory changes, and emerging risks impacting IT governance.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Should have BS/BE Computer Science, Software Engineering or Telecom Engineering.
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Should have minimum experience of 5 yrs. or above.
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Professional certifications such as CISA, CISM, CGEIT, CISSP will be a plus
 </li>
 <li>
 Minimum of 5 years&rsquo; experience in IT governance, IT risk management, or IT audit roles.
 </li>
 <li>
 Strong knowledge of IT frameworks and standards (COBIT, ITIL, ISO 27001, NIST).
 </li>
 <li>
 Experience in regulatory compliance, IT risk assessment, and control design.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Ability to work cross-functionally with technical and business teams.
 </li>
 <li>
 Strong project management and organizational skills.
 </li>
 </ul>
</div>

Assistant Manager IT - Information Security

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 This role would be responsible for Planning, Operations &amp; Maintenance of Cloud Platform and Services to support organization Business Requirements.
 </li>
 </ul>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Collaborate with Business department for Customer Requirements and propose Technical solutions.
 </li>
 <li>
 Design &amp; manage Cloud Services (IaaS) based on the best industry practices.
 </li>
 <li>
 Setup Tenant Services and onboard customer; provide support for customer services migration services.
 </li>
 <li>
 Analyze cloud usage patterns, performance metrics, and resource utilization data to identify opportunities for optimization and cost savings.
 </li>
 <li>
 Implement performance tuning, capacity planning, and workload optimization strategies to maximize efficiency and scalability.
 </li>
 <li>
 Ensure robust monitoring and alerting systems to proactively monitor the performance and availability of cloud services. Configure alerts, thresholds, and escalation procedures to quickly identify and respond to issues and minimize service disruptions by providing 24/7 support.
 </li>
 <li>
 Lead incident response efforts to investigate, troubleshoot, and resolve cloud-related incidents and outages. Troubleshooting user issues for stable services &amp; minimize down times.
 </li>
 <li>
 SDN management for Network automated services management &amp; troubleshooting.
 </li>
 <li>
 Ensure to achieve key performance indicators (KPIs) and metrics to measure the performance, availability, and cost effectiveness of cloud services.
 </li>
 <li>
 Participate in incident response efforts to investigate, troubleshoot, and resolve cloud-related incidents and outages.
 </li>
 <li>
 Ensure compliance with relevant regulatory requirements, industry standards, and internal policies related to cloud security.
 </li>
 <li>
 Drive automation initiatives to streamline repetitive tasks, improve efficiency, and reduce manual intervention in cloud operations.
 </li>
 <li>
 Vendor management to ensure the Service Level Agreements compliance.
 </li>
 <li>
 Customer management to provide timely updates on their new requests and incidents.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor's degree in Computer Sciences or Computer Engineering is required.
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 7 years of relevant experience is required.
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Takes Ownership
 </li>
 <li>
 Strong Follow Up
 </li>
 <li>
 Team Management
 </li>
 <li>
 Strong presentation skills
 </li>
 <li>
 Interpersonal &amp; Communication Skills
 </li>
 <li>
 Self Motivated and confident
 </li>
 <li>
 Time &amp; Stress Management
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Must have proven record of Cloud Infrastructure / Services Planning &amp; Operations
 </li>
 <li>
 Must have expert level hands on experience of Linux &amp; Windows based Operating Systems
 </li>
 <li>
 In-depth knowledge, implementation and operational skills of Virtualization &amp; Cloud Platforms, experience with Open Stack based environment would be preferred.
 </li>
 <li>
 Must have In-depth knowledge of Software Defined Network and Software Defined Storage
 </li>
 <li>
 Proven solution designing &amp; problem-solving skills Able to work under challenging environment and can sustain pressure
 </li>
 <li>
 Deep understanding of ITIL based IT Service Management concepts.
 </li>
 </ul>
</div>

Assistant Manager Cloud Services

Join Zong CMPak Ltd and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.