Academic Couselor, Inside sales

Company Description

En-Gate Academy of English Language LLP is a premier language training and professional development institute committed to helping learners enhance their English communication and employability skills.
We offer a wide range of courses in Spoken English, Business Communication, IELTS, and Corporate Training — designed for students, professionals, and organizations seeking global communication excellence.

Our mission is to empower individuals with confidence and fluency in English and Public Speaking through personalized mentoring, high-quality instruction, and transformative learning experiences.

Role Description

This is a full-time, on-site role for a Front Desk Admin & Academic Counsellor at En-Gate Academy, located in Rohini, Sector 16, New Delhi.
The Academic Counsellor will be responsible for handling student enquiries, conducting tele-counselling, converting leads into admissions, and maintaining smooth front-desk operations. The ideal candidate will combine administrative efficiency with persuasive communication to support the academy’s growth and student success.

Designation

Front Desk Admin & Academic Counsellor (Inside Sales / B2C Counselling)

Location

Rohini Sector 16, New Delhi

CTC

Competitive Salary + Attractive Incentives

Immediate Joiners Preferred

Key Responsibilities

• Handle walk-in inquiries and manage front-desk operations with professionalism.
• Contact prospective students through inbound and outbound calls (leads provided).
• Conduct tele-counselling sessions to explain course offerings and benefits.
• Convert leads into enrolments through persuasive communication and consistent follow-ups.
• Maintain student records and update CRM or Excel databases regularly.
• Understand learner needs and recommend suitable courses or training programs.
• Coordinate with academic and operations teams for smooth onboarding of students.
• Meet and exceed monthly enrolment and conversion targets.
• Prepare and share daily/weekly reports with the management.

Qualifications & Skills Required

• Excellent communication and interpersonal skills (English and Hindi).
• Strong sales, persuasion, and counselling abilities.
• Prior experience in academic counselling, inside sales, or education services preferred.
• Proficient in MS Office, Google Sheets, and CRM tools.
• Organized, self-motivated, and target-driven.
• Bachelor’s degree in any discipline (Education, Psychology, or Business preferred).

Benefits

• Competitive salary package with performance-based incentives.
• Supportive and growth-oriented work culture.
• Opportunities for professional development and skill enhancement.
• Cell phone reimbursement and performance bonuses

Department: Counselling & Admissions
Work Type: Full-time, On-site

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Application Question(s):

• Are you ready to commute to Rohini Sector 16

Work Location: In person