Sales and Customer Support Executive

Roles & Responsibilities

• Handle inbound sales calls and inquiries from potential customers regarding iBots

products and services.

• Conduct outbound calls to prospective leads, existing customers, and partners to drive

sales conversions.

• Understand customer requirements and recommend appropriate products/solutions.
• Maintain call logs, track inquiries, and update Excel sheets regularly.
• Follow up with customers for order closures, payment updates, and after-sales

support.

• Coordinate with internal teams (technical, logistics, accounts) to ensure smooth order

execution.

• Contribute to achieving monthly/quarterly sales targets.
• Gather customer feedback and share insights with the management team for

product/service improvements.

Required Skills & Qualifications

• Graduate (any discipline), preferably with experience in telesales / inside sales /

customer support.

• Excellent communication skills in Tamil & English (Hindi/Telugu/Kannada is an

added advantage).

• Strong persuasion and negotiation abilities.
• Interest in electronics, IoT, and an understanding of engineering/electronic

materials.

• Basic knowledge of electronics, IoT, or engineering products is a plus (training will

be provided).

• Proficient in MS Excel, Google Sheets, and CRM tools.
• Ability to work independently with a target-driven approach.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Are you a B.E In electronics and robotic graduate

Experience:

• sales : 1 year (Preferred)

Work Location: In person