Academic & Qualifications Coordinator

Knowledge Point Institute (KPI) is seeking a experienced *Academic & Examination Operations Lead* to oversee academic governance, awarding body compliance, internal quality assurance, and full student lifecycle management.

This role is critical to KPI’s continued growth and alignment with international awarding bodies including:

* NCFE

* OTHM

* Pearson

The successful candidate will ensure operational excellence in examination processes, IQA implementation, regulatory compliance, and stakeholder communication, while leading academic servicing from onboarding to certification.

Key Accountability Areas:

1) Academic Governance & Awarding Body Compliance

* Lead and manage all operational requirements for NCFE , OTHM, and Pearson programmes.

* Ensure full compliance with Ofqual-regulated qualification frameworks (RQF standards).

* Manage centre policies, documentation, audit readiness, and awarding body communications.

* Coordinate External Quality Assurance (EQA) visits and implement action plans.

* Maintain secure assessment storage, learner records, and certification tracking.

2) Examination & Assessment Operations

* Oversee learner registration, exam entries, moderation, and certification processes.

* Implement structured academic calendars aligned with awarding body timelines.

* Monitor assessment submissions, checking on grading accuracy, feedback quality, and plagiarism control.

* Ensure standardisation meetings and assessor alignment across programs.

* Supervise academic administration and reporting accuracy.

3) Internal Quality Assurance (IQA) & Quality Control

* Lead Internal Quality Assurance strategy and sampling plans.

* Conduct regular assessor observations and quality reviews.

* Maintain audit trails for learner assessment decisions.

* Develop corrective and preventive action frameworks.

* Continuously enhance academic SOPs and quality benchmarks.

4) Student Lifecycle & Parent Engagement

* Conduct onboarding sessions and academic orientation for new intakes.

* Provide structured academic counselling to students and parents.

* Oversee student progression, academic monitoring, and completion tracking.

* Handle escalations professionally and ensure student retention.

* Support learners through to successful program completion and certification.

5) Strategic Academic Operations (TVET Alignment)

* Contribute to KPI’s academic expansion and regulatory positioning.

* Develop structured operational systems aligned with vocational education standards.

* Support documentation readiness for inspections, approvals, and accreditation.

* Strengthen institutional academic credibility and governance framework.

6) Qualifications

* Degree in Education, Management, Psychology, or related field.

* Strong understanding of UK awarding body structures and RQF compliance frameworks.

Experience

* 2+ years in academic operations, awarding body compliance, or examination management/ teaching

* Proven experience handling NCFE, OTHM, or Pearson Edexcel processes.

* Strong background in student advisory and parent communication roles.

Core Competencies

* Regulatory awareness & compliance mindset

* High attention to academic detail

* Documentation and audit readiness expertise

* Leadership and team coordination skills

* Excellent stakeholder communication

* Good at preparing presentations

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person