Account Executive

This is a remote role, but eligible candidates must reside in one of the following states: IN, MI, IL, OH, KY, TN, MN, MA, FL, GA, PA

Ocassional travel is required once per year for our annual summit in Mishawaka, IN, or to client engagements.

The anticipated salary range for this position is $50,000 to $62,500, depending on experience and qualifications, while our internal pay band for this role extends to $80,000.

Pathfinders, a full-service integrated marketing agency, is looking for an Account Executive who thrives on building relationships and moving work forward. At Pathfinders, our AEs aren’t order-takers; they’re the face of the agency for their clients. In this role, you’ll own day-to-day client communications, manage projects across multiple channels, and make sure everything we deliver is on time, on budget, and on brand.

This is a great fit for someone who brings urgency and curiosity to their work. Someone who’s excited to pivot between industries, dig into new client challenges, and keep projects flowing without losing sight of the details. If you’re reading closely, in the final question of the application, tell us one brand you admire (and why). We’re looking for AEs who bring perspective, not just presence.

You might be a great fit if you:

• Set the Tone: You bring energy and clarity into every conversation. Even when things get tough, you make work feel doable, not draining.
• Own the Outcome: You don’t just check boxes. You make sure the work connects to the bigger goal and moves projects forward.
• Keep Growing: You stay curious, adapt quickly when things change, and see every challenge as a chance to get better.
• We > Me: You believe great work is a team sport. You give credit generously, assume positive intent, and celebrate shared wins.

Get to know us at pathfind.com.

What you will do, in greater detail:

• Client Relationships
  • Build and maintain trust with clients through proactive engagement
    
  • Develop a deep understanding of client businesses, brands, and competitors
    
  • Anticipate needs and identify opportunities for client growth and satisfaction
    
• Day-to-Day Communications
  • Serve as the primary client contact, ensuring clear, timely updates
  • Translate client feedback and requests into actionable steps for internal teams
    
  • Provide a point of view in discussions — connecting client objectives to agency recommendations
    
• Brand Management
  
  • Ensure all work meets brand standards and strategic objectives
    
  • Partner with creative and channel teams to align deliverables with client goals
    
  • Stay current on client industries and share insights that add value
    
• Project Timeline & Budget Tracking
  • Develop and manage project plans; monitor timelines, budgets, and KPIs
    
  • Proactively flag risks and resolve issues to keep projects on track
    
  • Prepare scopes of work (SOWs), change orders, and billing with accuracy
    
• Internal & External Meetings
  
  • Lead and contribute to client meetings, presentations, and working sessions with confidence
  • Facilitate collaboration across agency teams, ensuring alignment and accountability
  • Document and communicate outcomes clearly to all stakeholders

What we’d like to see in a strong candidate:

• BSc./B.A. required
  
• 3+ years of advertising or marketing agency experience required. Experience with agencies that have full-service offerings (digital, paid media, experiential, social, video, print) is a plus
• 3+ years of experience with project management software, preferred (preferably in Kantata OX
  
• Strong written and verbal communication skills, with the ability to clearly and effectively collaborate with internal teams and clients
• Ownership: Takes full accountability for accounts, deliverables, and client communication
  
• Proactivity & Urgency: Keeps projects moving; tackles tasks immediately and avoids bottlenecks
  
• Confidence & Presence: Leads conversations with clients and internal teams; assertive without being abrasive
  
• Strategic Point of View: Brings perspective to every meeting and connects client needs with agency solutions
  
• Relationship-Driven: Builds rapport with different personalities and adapts communication styles
  
• Curiosity & Adaptability: Digs into client industries/products and pivots seamlessly between diverse projects
  
• Time Management: Prioritizes effectively to handle multiple projects in a fast-paced environment
  
• Attention to Detail: Consistently delivers polished, accurate work that inspires confidence
  
• Team Collaboration: Works across functions to elevate others and contribute to a positive culture

What's in it for you?

At Pathfinders, we believe people do their best work when they're trusted, supported, and recognized. That's why we offer more than just competitive compensation. We've built a total rewards philosophy around flexibility, performance, and long-term well-being. Our team enjoys the freedom to work remotely, generous time off (with employees averaging over six weeks annually), and opportunities to connect through our annual Summits. We cover a significant share of benefit costs, contribute to your HSA, and offer a 401(k) with automatic employer contributions (no employee contribution required). And because we believe great work should be rewarded, our quarterly bonus and profit-sharing programs reflect our commitment to shared success.

We embrace diversity as an advantage and believe firmly in the power of inclusivity. We provide all qualified applicants with equal employment consideration without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran, or any other protected status.