Account Management (Direct Sales) Sr. Manager

Key Responsibilities

Program Leadership & Governance

• Own end-to-end delivery of a portfolio of data center projects.
• Establish program governance frameworks, stage-gates, KPIs, dashboards, and reporting cadence.
• Drive standardized project management processes across multiple sites.
Lead executive reviews and steering committee meetings.

Client & Stakeholder Management

• Act as primary escalation point for hyperscale / colocation clients.
• Manage senior-level relationships with customers, consultants, EPC contractors, and OEMs.
• Align technical scope, commercial terms, and delivery milestones.
Support contract negotiations and change management.

Schedule, Cost & Risk Control

• Develop and manage integrated master schedules (IMS) across projects.
• Oversee cost controls, forecasting, cash flow, and earned-value analysis.
• Identify program-level risks and mitigation strategies.
Ensure compliance with contractual obligations and regulatory approvals.

Technical Oversight (Power & Cooling Focus)

• Provide governance on critical infrastructure systems:
  • HV / MV substations (220 kV / 132 kV / 33 kV)
  • UPS systems and battery energy storage
  • Diesel generators and fuel systems
  • Chillers, cooling towers, CRAH/CRAC, liquid cooling
  • BMS, EPMS, DCIM, controls
• Ensure compliance with Uptime Institute / TIA-942 / local codes.
Drive design standardization and modularization strategies.

Construction & Commissioning

• Oversee construction sequencing and site readiness across locations.
• Ensure integrated testing, IST, and Level 3–5 commissioning.
• Drive Safety-First culture and zero-incident programs.
Ensure handover to operations teams.

Commercial & Vendor Management

• Lead vendor strategy and framework agreements.
• Drive procurement schedules for long-lead equipment.
• Manage claims, variations, and dispute resolution.
Support business development and proposals for new programs.

Team Leadership

• Lead regional project managers, construction managers, and commissioning leads.
• Build capability in program controls, scheduling, and risk management.
Mentor high-performing delivery teams.

Key Performance Indicators

• On-time delivery of phased MW capacity
• Cost variance within ±X%
• Client satisfaction scores
• Commissioning success and SLA achievement
• Compliance with technical standards