Account Manager

This is a remote position.

We are seeking a dynamic and experienced Account Manager to join our team and play a pivotal role in managing client relationships, driving business growth, and ensuring client satisfaction. The ideal candidate will possess exceptional communication skills, a strong business acumen, and a passion for delivering exceptional client service.

Key Responsibilities:

Team Management:

• Collaborate closely with internal team to ensure seamless execution of marketing campaigns.




• Provide guidance and support to team members to help them perform their best.




• Motivate and inspire the team to achieve high performance and meet campaign objectives.

Client Communication and Relationship Building:

• Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes.




• Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.

Campaign Planning and Management:

• Coordinate with various departments to plan and execute marketing campaigns.




• Ensure that all campaign elements are aligned with client goals and objectives.

Performance Tracking and Reporting:

• Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools.




• Provide regular updates to clients on campaign progress and results.

Problem-Solving and Crisis Management:

• Address any issues that arise during campaigns and find solutions to keep things on track.




• Manage any crises that may occur, ensuring minimal impact on campaign performance.

Budget Management:

• Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI).




• Ensure that all campaign activities stay within the allocated budget.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field.
  
• 3+ years of experience in account management or a similar role in a marketing agency.
  
• Strong understanding of the marketing industry.
  
• Excellent communication and interpersonal skills.
  
• Strong negotiation and problem-solving skills.
  
• Ability to multitask and prioritize effectively.
  
• Proficiency in CRM and project management tools.
  
• A passion for client service and a results-oriented approach.