Job Title: Account Manager
Talent 360 is hiring for one of its clients, which is BAM Advertising agency
Position Overview:
We are seeking a dynamic and results-oriented Account Manager to join our growing team. The Account Manager will be responsible for managing a portfolio of key client accounts, fostering long-term relationships, and driving revenue growth through upselling and cross-selling opportunities.
Key Responsibilities:
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Represent the client at agency meetings and make sure they receive what they asked for as part of their agency's contractual agreement.
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Must develop an understanding of:
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The client’s business model
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The marketplace and factors affecting sales
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Advertising techniques from creative, research, and media outreach
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Develop and maintain strong relationships with assigned client accounts.
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Serve as the primary point of contact for client inquiries, requests, and issue resolution.
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Understand clients' business objectives and provide strategic guidance and solutions to meet their needs.
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Analyze the effectiveness of digital campaigns
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Identify and pursue opportunities for account growth, including upselling and cross-selling additional products or services.
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Prepare and present regular account performance reports and progress updates to clients.
Qualifications:
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Bachelor's degree in Business Administration, Marketing, or a related field.
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Proven experience of 2+ years in the same industry is a MUST
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Strong communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
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Excellent interpersonal skills with the ability to build rapport and trust with clients and internal teams.
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Demonstrated ability to manage multiple client accounts and prioritize tasks effectively.
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Strategic thinker with strong problem-solving abilities and a proactive mindset.
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Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
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Fluent in English with good leadership skills
Company Industry: Advertising Agency
Benefits
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Social & Medical Insurance
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Laptop Allowance
Working Conditions:
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Working hours: 10:00 AM to 7:00 PM
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Working Days: Full-time
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Days off: Fridays and Saturdays
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Location: Zamalek