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Account Manager
ACCOUNT MANAGER
Role Summary
We are hiring an Account Manager to manage performance and influencer marketing accounts while acting as a key internal stakeholder to the Product team.
This role requires someone who can independently own revenue-driving accounts, deeply understand campaign models and internal processes, and translate client requirements into structured product inputs and scalable solutions.
The ideal candidate combines strong commercial account management experience with exposure to SaaS or product environments, is highly accountable, proactive, and comfortable operating cross-functionally with minimal supervision.
Core Responsibilities
1. Account Management
Own and manage performance & influencer marketing accounts
Drive ROAS-based influencer campaign performance
Lead performance reviews, optimizations, and growth planning
Ensure retention and account expansion
Identify and drive upsell opportunities across existing accounts
Build and maintain strong, trust-based client relationships, positioning yourself as a strategic partner rather than an execution point of contact
Knowledge in GTM strategy (Go To Market) is a plus
2. Product & Internal Stakeholder Collaboration (Internal-Facing)
Work closely with Product Management as a stakeholder
Learn and deeply understand:
Internal processes
Campaign requirements
Commercial models offered
Translate customer requirements into:
Clear product requirements
Structured feedback
Process improvement inputs
Provide organized, actionable insights
3. Process & Cross-Functional Coordination
Coordinate with internal teams (Business Intelligence, Operations, Finance, Influencer, Product, etc.)
Identify gaps in account management workflows
Proactively improve internal processes
Align across departments to reduce friction and inefficiencies
Ownership Expectations
Takes full ownership of accounts and tasks
Remains accountable for outcomes
Proactive, solution-oriented
Escalates with structure and solutions
Requires limited supervision
Required Experience (Non-Negotiable)
5–7 years total experience
3+ years in Account Management or Customer Success
Experience managing performance-based accounts (e-commerce, SaaS, marketplace, or similar)
Exposure to SaaS or product environments
Prior experience working cross-functionally with Product teams
Strong data literacy and comfort with dashboards
Ideal Background
Performance marketing / influencer marketing / affiliate experience
Agency + product exposure
Comfortable in structured, KPI-driven environments
Department
Performance Account Management
Locations
Cairo
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