Accountability Of The Role
Deliver Increase in Volume and Margin for the ME region through sustainable value creation with Key Accounts while maintaining excellent customer relationships.
Commercial Delivery
Responsibilities / Accountabilities:
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Develop Key Account plans to build customer/consumer preference for Lubrizol through right value prepositions and drive volumes for achievement and growth in the region.
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Conduct customer annual volume/Margin planning & phasing and monitor the sales objectives on monthly / quarterly and annual basis.
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Ensure Increase in Share of Business (Value Share) across segments as per Strategic Plan
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Maintain a close watch on customers' credit status and ensure collection of outstanding as per the credit policy/applicable credit limit.
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Close working with PMG team for pitching in with the right product for right application.
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Tender business management with Key National Oil companies/customers in the region who work on a tender business model. Knowledge of right incoterms for the process.
Relationship Management
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Maintain top quartile relationships with all the key accounts for ensuring overall pipeline & revenue growth.
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Make regular sales calls to designated accounts and record the same in CRM tools in terms of Call recording, opportunity tracking, Competitor activity, updating the account plans etc.
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Build strategic alliances with target customers for providing sustainability to growth agenda in the region.
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Coordinating with cross-functional teams for supply planning, product delivery and account receivables.
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Demand planning and forecasting
Requirements (education, Experience, Competencies And Specific Job Requirements)
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Engineering Graduate (Experience in Chemical/Petroleum industry or Graduate in Chemical Sciences preferred.
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8 to 10 years’ experience in related field of Sales and Customer Management with added knowledge of Lubricant/additives and application
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Process and system oriented with proven Plan execution skills.
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Commercial Acumen, Analytical & Data handling Skills
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Negotiation & Execution skills
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Creative thinking
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Adapts to changes in environment & able to meet goals effectively in dynamic markets.
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Arabic language proficiency is a must
Competencies For The Role
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Driving Success
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Building Relationship
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Strategic Thinking
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Financial Acumen
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Communicating Information