Account Manager (Omani National)

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

The Account Manager will be responsible for protecting CNS’s business interests within Oman, driving sales growth, and developing strong relationships with prospective customers. The role involves planning and forecasting projects, achieving assigned yearly quotas, and proposing both technical and commercial solutions from CNS. The ideal candidate will have experience in the CNS domain (with System Integrators) and a solid understanding of the Oman market.

Protect CNS Interests

• Safeguard and respect CNS’s confidentiality regarding all company, partner, distributor, supplier, and customer-related information.
• Comply with all company policies and processes, including full cooperation during internal and external audits.
• Professionally represent CNS’s core values in all interactions.
• Ensure compliance with ISO standards within the company.

Plan and Forecast Projects from Prospective Customers

• Stay updated on business trends and market changes in Oman.
• Establish consultative relationships with clients, including C-level executives, by understanding their unique business needs.
• Analyze competitors to strategically position CNS products and services.
• Promote the full CNS portfolio (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services).
• Prepare a pipeline of prospective customers and projects expected to close within the financial year.
• Drive accurate sales forecasts and achieve planned targets.
• Negotiate and secure profitable projects for CNS.

Achieve Yearly Quota

• Meet or exceed yearly and quarterly sales targets set by the Sales Manager.
• Win new projects and expand CNS’s market share within assigned segments.
• Develop new customer accounts while enhancing satisfaction and building long-term relationships.
• Maintain in-depth knowledge of customer requirements, market behavior, and CNS solutions.
• Utilize escalation processes when required and engage appropriate internal resources.
• Build compelling value propositions, deliver presentations, negotiate, and close deals.
• Support project management, collections, and contract teams when required.

Propose Technical and Commercial Solutions

• Professionally represent CNS and align with principal partners to deliver turnkey solutions.
• Prepare accurate proposals and submit them on time.
• Propose solutions based on value creation rather than price competition.

• Bachelor’s degree in Business, IT, or a related field.
• 5-6 years of sales experience in the CNS domain (preferably with System Integrators).
• Strong understanding of the Oman market and customer landscape.
• Proven track record of achieving sales quotas.
• Strong customer relationship management skills.
• Expertise in opportunity qualification, proposal development, closing, and account planning.
• Excellent communication, negotiation, and presentation skills.

Compliance with policies and procedures based on the ISO standards adopted by CNS.