Account Specialist

JOB Description and Others requirements

• Serve as the main point of contact for assigned client accounts.
• Manage day-to-day account activities, including order processing, billing, and account updates.
• Communicate with clients to understand their needs, resolve issues, and provide product or service information.
• Collaborate with internal teams (sales, finance, operations, etc.) to ensure timely and accurate delivery of client requests.
• Monitor account performance and identify opportunities for upselling or improving client satisfaction.
• Prepare and maintain account reports, documentation, and records.
• Support the Account Manager or Sales team in contract renewals, proposals, and presentations.
• Ensure compliance with company policies, procedures, and service-level agreements.
• Bachelor’s degree in Accounts,
• 1–3 years of experience in account management, customer service, or a related role.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in ERP Next and Microsoft Office Suite.
• Attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Team-oriented with a customer-first mindset.
• Data analysis or reporting experience.
• Knowledge of account management best practices and customer relationship strategies.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month