Accountant & Customer Service

Job Title: Bilingual Accountant & Customer Service Representative (Urdu/English)

Company: Eco Drive Driving School

Job Type: Full-time

Location: Dubai Industrial City

Salary: AED 3500, 4000

Job Description

Eco Drive Driving School is seeking a highly organized and dynamic bilingual professional to join our team. This unique role is a blend of financial management and front-line customer service, perfect for an individual with a strong accounting background and exceptional people skills. You will be the financial backbone of our school while also being a friendly, helpful point of contact for our diverse student body.

The ideal candidate will be proficient in both Urdu and English, possess solid bookkeeping experience, and be passionate about providing excellent service.

Key Responsibilities

Accounting & Bookkeeping:

• Manage all aspects of day-to-day bookkeeping and financial record keeping using accounting software.
• Process accounts payable and accounts receivable; manage invoicing and collections.
• Perform bank reconciliations and maintain the general ledger.
• Process payroll and handle related compliance.
• Prepare monthly financial statements and reports for management review.
• Assist with budgeting, forecasting, and cash flow management.
• Ensure compliance with relevant financial regulations and prepare documentation for year-end audits.

Customer Service & Administration:

• Serve as a first point of contact for students and potential customers via phone, email, and in-person.
• Handle student inquiries regarding schedules, pricing, packages, and driver's licensing procedures.
• Manage student registrations, schedule driving lessons with instructors, and process payments.
• Maintain and update student records and databases accurately.
• Provide a welcoming, helpful, and professional experience for all customers.
• Handle customer concerns with empathy and efficiency, finding swift resolutions.
• Perform general administrative duties as needed to support the smooth operation of the school.

Qualifications & Skills

Required:

• Proven experience (2+ years) in bookkeeping and accounting.
• Proficiency in English and Urdu (both verbal and written is essential).
• Strong communication and interpersonal skills for effective customer interaction.
• High level of accuracy and attention to detail with numbers and data.
• Proficiency with accounting software (e.g., QuickBooks) and MS Office Suite (especially Excel).
• Strong organizational skills and the ability to manage multiple priorities.
• Trustworthy and discreet with sensitive financial and personal information.

Preferred:

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Previous experience in a customer-facing role.
• Familiarity with the driving school industry or similar small business environment.

What We Offer

• A stable and rewarding role in an essential service industry.
• A supportive and positive team environment.
• The opportunity to play a key role in the growth and success of our business.
• Competitive salary and benefits package.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 2 years (Required)

Language:

• English (Required)
• Urdu (Required)