Accounts Executive

Onsite Job: DHA Phase 8 (Ex-Park View), Lahore

About Punch:

Punch is a full-service digital agency on a mission to build the best digital experiences. We specialize in delivering innovative digital solutions that empower businesses to thrive in a competitive world.

We are looking for an Accounts Executive to manage client relationships, oversee project execution, and ensure seamless communication between internal teams and clients. This role is similar to that of a Project Manager or Client Success Executive, requiring a proactive approach to client management and project coordination.

What we look for:

We seek individuals with excellent communication skills, a client-centric mindset, and the ability to manage multiple projects efficiently.

Job Responsibilities:

• Act as the primary point of contact for clients, ensuring their needs are met.
• Oversee project timelines, deliverables, and scope, ensuring successful execution.
• Collaborate with internal teams (engineering, design, growth) to align deliverables with client expectations
• Manage client communications, including status updates, feedback collection, and issue resolution
• Track project performance, ensuring timely completion and client satisfaction.
• Identify upsell or cross-sell opportunities to maximize client value.
• Maintain detailed records of client interactions and project progress in HubSpot.

Skills Required:

• Strong communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Problem-solving mindset with a focus on delivering exceptional client experiences.
• Familiarity with project management tools (Asana, Jira, Trello) is a plus.

Bonus Points For:

• Experience in client-facing roles such as account management, project management, or customer success.
• Understanding of digital services, including engineering, design, and marketing.

Ability to commute/relocate: Lahore (Required)

Job Type: Full-time

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person