Accounts Executive - Claims

Key Responsibilities

1. Claim Intake, Validation & Documentation

• Receive and log all types of claims including:
• Validate claim eligibility against supplier agreements, commercial terms, and approved promotions.
• Ensure claims are supported by proper documentation — debit notes, invoices, promotional agreements, sell-out reports, credit notes, proof of activity, etc.
• Verify calculations, pack sizes, and quantities to ensure accuracy before submission to suppliers.

2. Stakeholder Coordination & Approvals

• Coordinate with Brand Managers / Trade Marketing to validate promotions and scheme eligibility.
• Liaise with Finance & Accounts for claim entries, JV postings, and accounting provisions.
• Ensure all internal approvals are obtained prior to sending claims to suppliers.

3. Reconciliation, Tracking & Settlement

• Maintain a comprehensive claim tracker detailing open, approved, rejected, and settled claims — with values, dates, claim types, and supporting references.
• Reconcile claim balances with supplier statements and internal ledgers.
• Regularly follow up with suppliers for claim settlement (through VCINs / credit notes / cheque settlements / net-offs).
• Highlight delays, aged claims, or disputed amounts to Brand / Finance leadership for escalation.
• Assist in month-end closing by ensuring correct accounting of provisions for unsettled claims.

4. Reporting & Escalation

• Prepare and share weekly/monthly claim status reports with Brand Managers, Finance, and Management.
• Provide visibility on claim ageing, pending approvals, rejected claims, and settlement timelines.
• Escalate critical issues such as high outstanding amounts, repeated rejections, or delays beyond agreed timelines.

5. Compliance & Process Improvement

• Ensure all claims adhere to company policies, SOPs, and audit requirements.
• Maintain a proper audit trail of all supporting documents, approvals, and supplier communications.
• Identify process gaps and propose improvements to reduce claim processing time and financial leakage.
• Support automation initiatives like ERP claim modules, digital approvals, or dashboards.

Skills & Competencies

• Strong Excel skills for claim calculations, tracking & reconciliations.
• Familiarity with ERP systems
• Good understanding of FMCG trade terms, promotions, and supplier agreements is preferred.
• High attention to detail and accuracy.
• Strong coordination and follow-up skills with internal & external stakeholders.
• Commercial acumen and basic accounting knowledge.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month