Accounts Manager (Events & Exhibitions)

About Rayqube

Rayqube is a leading experiential technology company creating immersive, digitally led spatial experiences for brands, government entities, and cultural institutions. We specialize in storytelling through design, leveraging interactive technologies and high-impact installations at major events and exhibitions across the region.

Role Overview

The Account Manager serves as the primary client contact after an RFI/RFP is approved and added to the pipeline. This role is pivotal in leading the proposal process, coordinating internal teams, and ensuring exceptional service delivery. The Account Manager drives client satisfaction, monitors account performance, and identifies opportunities for long-term growth and retention.

Key Responsibilities

• 1. Proposal & Project Initiation
• Act as the primary point of contact once an RFI/RFP is approved.
• Lead the proposal process using the project brief provided by the Business Development team.
• Schedule and facilitate kickoff meetings with internal departments and Heads of Departments (HODs).
• 2. Client & Account Management
• Maintain strong client relationships and ensure consistent communication.
• Oversee the timely and high-quality delivery of services by coordinating with project teams.
• Monitor account health and performance, ensuring satisfaction and retention.
• 3. Reporting & Growth
• Provide regular reports on account performance and project status.
• Identify opportunities for upselling and cross-selling, supporting business growth.
• Collaborate with internal stakeholders to align client needs with company capabilities.
  
  

Essential

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Proven experience in account management, client servicing, or project coordination
  
  

(preferably in events, exhibitions, or technology solutions).

• Strong communication and relationship-building skills.
• Ability to manage multiple accounts and projects under tight deadlines.
• Excellent written and verbal communication skills in both Arabic and English.
  
  

Desirable

• Familiarity with CRM systems (e.g., Soho, Salesforce, HubSpot).
• Experience in large-scale events, exhibitions, or client-focused service industries.
• Knowledge of proposal development and budgeting.
  
  

Key Competencies

• Strong client relationship management
• Organizational and multitasking abilities
• Analytical and problem-solving skills
• Proactive and detail-oriented approach
• Ability to thrive in a fast-paced environment
  
  

Preferred Candidate Profile (Events Background)

We are seeking candidates with a proven background in the events and exhibitions industry

who can manage client relationships end-to-end while coordinating seamlessly with internal delivery teams.

• 3–5+ years of experience in events/exhibitions, agency, or experiential marketing environments.
• Strong understanding of event delivery workflows (brief → proposal → production → on- site → post-event reporting).
• Familiarity with production terms (AV/LED, staging, rigging, truss, fabrication, branding, content, interactive tech).
• Experience coordinating with vendors, venues, and government stakeholders in KSA; knowledge of typical approval cycles.
• Comfortable leading client meetings, kickoff sessions, and status updates in Arabic and English.
• Proficiency with CRM and task tools (e.g., Soho/Salesforce/HubSpot, Click Up/Asana/Jira) is a plus.
• Willingness to be on-site during build-up/breakdown and work flexible hours during peak event periods.
• Strong commercial awareness with the ability to spot upsell/cross-sell opportunities while protecting delivery scope and margins.