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Accounts Receivable Coordinator
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Accounts Receivable Coordinator
Job Summary
The Accounts Receivable Coordinator is responsible for overseeing cash application processes, resolving payment discrepancies, reconciling customer accounts, and supporting month-end close activities. This role requires strong analytical skills and previous AR experience. The Coordinator also provides guidance to and oversees the AR Assistant and ensures accuracy and efficiency in daily operations.
Key Performance Outcomes (KPOs)
- Cash Application Accuracy: Maintain a 98%+ accuracy rate in posting daily cash receipts.
- Issue Resolution: Resolve short payments, skipped invoices, and discrepancies
- Customer Account Integrity: Ensure customer accounts reconcile accurately
- Response Time: Acknowledge internal and external inquiries within 1 business day.
Key Responsibilities
- Review and oversee cash application completed by the AR Assistant.
- Perform basic data entry to update customer master files (address changes, contact updates).
- Investigate and resolve short payments, skipped invoices, and billing discrepancies.
- Reconcile customer accounts to ensure ledgers match customer records.
- Process credit memos and adjustments in accordance with company policy.
- Assist with month-end close activities, including A/R sub-ledger reconciliation.
Education Required
- Required: Higher Secondary Certificate (12th Pass).
- Preferred: Bachelor’s Degree or Diploma in Commerce, Accounting, or Business (e.g., B.Com, BBA, M.Com).
Years of Experience
- 2–4 years of experience in Accounts Receivable or Business-to-Business (B2B) Collections.
- Experience working with ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, Tally, etc.) is a strong advantage.
Knowledge, Skills, and Abilities
- Strong skills in Microsoft Office (Excel, Word, Outlook)
- Ability to analyze account history, identify root causes, and resolve discrepancies.
- Understanding of invoices, credits, deductions, and AR lifecycles.
- Ability to work independently and manage multiple priorities.
High accuracy, strong organization, and attention to detail.
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