Accounts Receivable Specialist

Description:

Accounts Receivable Specialist - Lorenz Clinic | Victoria, MN (In-Person) | $21-24/hr

The Role

The Accounts Receivable Specialist ensures that the financial systems supporting our clinical work are accurate, ethical, and well-managed. You'll oversee insurance processing, patient billing, and payer relationships across hundreds of active accounts — working closely with our Revenue Cycle Manager and clinical staff.

When this role is done well, families access care without unnecessary friction. Clinicians focus on the work they were trained to do. The organization remains stable and continues to grow. That connection between operational precision and clinical mission is real here — not aspirational language on a website.

What You'll Do

Verify insurance benefits and eligibility for new and existing patients; communicate findings to the responsible clinician
Process credit card payments for copays and patient responsibility balances
Work with patients on past-due accounts to establish payment plans
Investigate and resolve denied claims through to successful reimbursement
Coordinate with clinicians to obtain insurance authorizations
Submit claims accurately and on schedule
Complete and follow up on EAP billing forms and invoices
Correspond with clients, insurers, and billing stakeholders via phone, email, and patient portal
Review provider billing entries for accuracy
Monitor and reduce aging receivables and average days outstanding
Respond to payer inquiries in a timely, organized manner
Log and accurately attribute insurance and patient receipts
Collaborate with the billing supervisor to identify and improve workflows
Maintain current knowledge of evolving billing regulations
Participate in scheduled trainings and team meetings
Requirements:

What We're Looking For

Required

Working knowledge of Medicare, Managed Care, and third-party payer systems
Proficiency in Microsoft Office and Google Workspace
Familiarity with provider and payment portals (Availity, PaySpan, Echo Payments, or similar)
High school diploma or equivalent; minimum age 18
Strong attention to detail, integrity, and follow-through
Clear, professional written and verbal communication
Ability to maintain boundaries and protect client confidentiality
Reliable transportation to Victoria, MN
Self-motivated and comfortable adapting to change

Preferred

Associate's or Bachelor's degree in Business, Finance, Medical Billing/Coding, or related field
Prior billing experience, including claims processing
HIPAA training or experience
Experience with managed care networks and EAPs in a mental health setting
Familiarity with Athenanet EHR
Experience billing psychological testing, CTSS codes, or E/M codes

Who Thrives Here

People who do well at Lorenz tend to take quiet pride in their work. They're organized without being rigid, professional without being distant, and they find meaning in doing something carefully and doing it right. They want to understand the context of their work — not just process transactions — and they're comfortable in an environment that holds them to a real standard.

If that's a fair description of how you approach your work, we'd like to hear from you.

To Apply

Submit your resume and a cover letter. We read every cover letter we receive — it's how we get a sense of who you are beyond your work history. You don't need to be formal or lengthy; we're looking for someone who can communicate clearly and who has thought genuinely about why this role and this organization are a fit. Applications without a cover letter will not be considered.

We review applications on a rolling basis and will be in touch within two weeks.

Lorenz Clinic is an equal opportunity employer committed to building a team that reflects the communities we serve.

Benefits: