Accounts Receivable/Claims Specialist

The significant responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of management.

Duties and Responsibilities

• Enter daily cash receipts
• Research, verify, and process credits for customer deductions/disputes
• Notify other departments of issues which caused customer deductions from payment
• Collect repayment for invalid deductions
• Works closely with Credit & Collections team on customer claims related to non-payment of open invoices
• Work closely with sales reps regarding promotional deductions
• Issue RA# for returns and process the return
• Monitor customer claims

Preferred Qualifications

• High school diploma
• 1+ years’ experience in customer service, accounts receivable, accounts payable, or other accounting related field.

Working Conditions/Physical Demands

• Normal office working conditions
• Requires long periods of sitting and computer usage
• Repetitive motions, particularly usage of keyboard and mouse
• Occasional lifting of file boxes, typically 10-20 pounds
• Hybrid schedule