Ad Operation Team leader

Job Description:

• Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions
• Minimum 2-3 Years experience in handling team.
• Flawlessly execute end-to-end campaigns, liaising with advertisers.
• Must have experience in Amazon Ads, ecommerce, D2C, marketplace, PPC, Performance Advertising, Performance Marketing, PPC Agency.
• Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs
• Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
• Track & Own the Ad Revenue goals shared by Business for the bucket/set of advertisers being managed and deploy different ad-product strategies
• Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals
• Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
• Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies
• Co-lead monthly and quarterly reviews with advertisers
• Drive operational excellence to ensure SLA adherence and client satisfaction
• Billing and resolution of any financial issues
• Resolution of any financial issues faced by advertiser and escalate un-resolved issues to Amazon POC.

Basic Qualifications:

• Prefered MBA
• Proven experience (6+ years) in ad operations, online marketing .
• Team Handling with Amazon Ads experience is mandatory.
• 2+ years working in an external client facing environment
• Creative and strategic vision to build value proposition for clients and property
• Strong analytical skills as well as experience in applying those skills in the advertising domain
• Ability to work cross-functionally and with a wide range of employees with different skill sets
• Ability to aggregate and analyze internal and external campaign metrics to assess performance drivers and identify insights
• Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
• Media planning & story-telling capabilities