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ADA Case Manager II

JOB NO:

539689

WORK TYPE:

Staff Full-Time

LOCATION:

Main Campus (Gainesville, FL)

CATEGORIES:

Office/Administrative/Fiscal Support, Legal/Audit Services/Compliance

DEPARTMENT:

22020000 - GN-UNIVERSITY COMPLIANCE

CLASSIFICATION TITLE:

Compliance Analyst II



CLASSIFICATION MINIMUM REQUIREMENTS:

Bachelor’s degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.



JOB DESCRIPTION:
Compliance Review & Case Management
  • Review and process notifications from multiple systems to conduct routine ADA compliance assessments
  • Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate
  • Document findings and ensure proper case resolution in accordance with established procedures
  • Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator (Senior Director)
  • Assist with coordinating the interactive process in accordance with established ADA procedures
  • Review accommodation requests and supporting documentation for completeness and compliance with UF policies
  • Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners
  • Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases.
  • Draft accommodation-related documentation for review and approval
  • Assist with monitoring implementation of approved accommodations
  • Maintain accurate, confidential electronic case files, logs and tracking records
Records Management & Documentation
  • Maintain and update compliance records, including case files, logs, and compliance calendars
  • Ensure accuracy, completeness, and timely entry of all compliance-related documentation
  • Prepare and organize documentation for audits, reviews, and reporting purposes
  • Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed.
  • Compile documentation and data in support of appeals, compliance reviews, audits and assessments.
  • Generate routine reports related to accommodation requests, case activity and compliance metrics.
Risk Evaluation & Solution Support
  • Evaluate basic compliance concerns and identify potential risks
  • Propose solutions to senior staff and program leadership for consideration
  • Assist with the implementation and monitoring of approved mitigation strategies
Reporting & Data Support
  • Gather and compile data for compliance reports and enterprise initiatives
  • Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts
  • Provide documentation and data summaries to support leadership decision-making
Administrative & Program Support
  • Prepare and route documents and mitigation plans for leadership review and approval
  • Perform administrative duties in support of the ADA compliance program
  • Maintain confidentiality and ensure adherence to privacy standards


EXPECTED SALARY:

$61,000-$70,000



REQUIRED QUALIFICATIONS:

Bachelor’s degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.



PREFERRED:
  • Experience working with ADA compliance, disability services, or accessibility programs
  • Familiarity with federal and state regulations such as ADA and Section 504
  • Experience handling compliance reviews, case management, or regulatory tracking systems
  • Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access)
  • Experience analyzing compliance data and identifying trends or risks
  • Strong written and verbal communication skills, especially for preparing documentation and reports
  • Experience collaborating with cross-functional teams or supporting enterprise-wide initiatives
  • Proficiency with databases, case management systems, or compliance tracking tools
  • Ability to interpret policies and apply them to routine compliance scenarios
  • Strong organizational skills with the ability to manage multiple cases or deadlines


SPECIAL INSTRUCTIONS TO APPLICANTS:

In order to be considered, you must upload your cover letter, resume, and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.



HEALTH ASSESSMENT REQUIRED:
No

ADVERTISED:

27 Apr 2026
Eastern Daylight Time

APPLICATIONS CLOSE:

27 May 2026
Eastern Daylight Time

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