Job Title
Commercial Operations Intern – COPS Process Automation
Internship Type
Summer Internship (2 Months)
Eligible Majors
-
Business Administration
-
Logistics & Supply Chain
-
Engineering
(Year 2 or Year 3 undergraduate students)
Internship Overview
The
Commercial Operations Intern – COPS Process Automation
will support the automation and optimization of
end‑to‑end (E2E) Commercial Operations Planning & Support (COPS) processes
, with a primary focus on the
Order‑to‑Cash (O2C) cycle
. The intern will gain hands-on exposure to commercial workflows, data accuracy, and cross‑functional coordination while contributing to process efficiency and continuous improvement initiatives.
Key Responsibilities
-
Support
E2E automation initiatives
across Commercial Operations (COPS) processes.
-
Overlook the
End‑to‑End Order‑to‑Cash (O2C) cycle
, ensuring:
-
Timely and accurate
order entry and release
-
Accuracy of
product information
-
Stock availability
alignment
-
Correct
pricing and trade terms
-
Assist in monitoring and validating
order processing accuracy
and operational compliance.
-
Support coordination with
Sales, Supply Chain, Finance, and Customer Service
teams to resolve order-related issues.
-
Participate in
process mapping and documentation
to identify gaps and automation opportunities.
-
Support data analysis related to
order fulfillment performance and operational KPIs
.
-
Assist in preparing
reports, trackers, and dashboards
related to COPS and O2C performance.
-
Contribute to
continuous improvement projects
aimed at increasing efficiency, accuracy, and cycle time reduction.
Learning Outcomes
-
Practical exposure to
Commercial Operations and Order‑to‑Cash processes
-
Understanding of
E2E process automation and optimization
-
Hands-on experience working with
cross‑functional stakeholders
-
Development of analytical, operational, and problem‑solving skills
-
Insight into commercial systems, data flow, and supply chain integration
Ideal Candidate Profile
-
Year 2 or Year 3 undergraduate student in a relevant major
-
Strong interest in
Commercial Operations, Process Automation, and Supply Chain
-
Analytical mindset with strong attention to detail
-
Good communication and coordination skills
-
Comfortable working with data and operational processes
-
Proficient in
MS Excel and PowerPoint
(preferred)
-
Proactive, organized, and eager to learn
Internship Benefits
-
Hands-on exposure to
Commercial Operations and Automation projects
-
Opportunity to work on real
E2E business processes
-
Mentorship from experienced commercial and operations professionals
-
Development of job‑ready analytical and operational skills
-
Certificate of completion upon successful internship completion